Need help setting up IMAP folders in Outlook

choy · 05-18-2006, 01:06 PM

I am attempting to setup my all of my coworkers' emails in Outlook. I want to download all of their webmail to Outlook 2003 via IMAP. I've set it up on a few different computers so far, and there seems to be a different problem with each.

-on one account, all the headers are downloaded, although I specified that I wanted it to download the entire messages. whenever I try to subscribe to IMAP folders or process marked headers, it says Outlook is not connected to the server. However, my internet connection works fine, and I have no problem connecting via POP3.

-I often have trouble sending out mail. Whether I send it via POP3 or IMAP, I get an error message saying that the connection was unexpectedly terminated.

Please help!!

**TheMatt** · 05-18-2006, 03:33 PM

Hi, and welcome to TSF.

It looks as if there might be a firewall blocking Outlook from internet access. Try disabling any firewalls or putting Outlook on the trusted programs list. Another thing to try is to enter the account info into Outlook Express and just see if that can connect to the server.

choy · 05-23-2006, 01:40 PM

my firewall is turned off, but it still says it either can't connect, or that the connection was unexpectedly terminated.
how would I put Outlook on a trusted programs list?

**TheMatt** · 05-23-2006, 02:08 PM

If it doesn't work with the firewall off, then creating an exception won't help. See if Outlook express works by creating a "test account".

05-18-2006, 01:06 PM	#1 (permalink)
choy Registered User Join Date: May 2006 Posts: 3 OS: WinXP	Need help setting up IMAP folders in Outlook I am attempting to setup my all of my coworkers' emails in Outlook. I want to download all of their webmail to Outlook 2003 via IMAP. I've set it up on a few different computers so far, and there seems to be a different problem with each. -on one account, all the headers are downloaded, although I specified that I wanted it to download the entire messages. whenever I try to subscribe to IMAP folders or process marked headers, it says Outlook is not connected to the server. However, my internet connection works fine, and I have no problem connecting via POP3. -I often have trouble sending out mail. Whether I send it via POP3 or IMAP, I get an error message saying that the connection was unexpectedly terminated. Please help!!

05-18-2006, 03:33 PM	#2 (permalink)
TheMatt TSF Enthusiast Join Date: May 2006 Location: Boston Posts: 13,701 OS: Win 3.1, 98, NT 4.0, XP Debian 4.0, Kubuntu 6.06 My System Blog Entries: 3	Hi, and welcome to TSF. It looks as if there might be a firewall blocking Outlook from internet access. Try disabling any firewalls or putting Outlook on the trusted programs list. Another thing to try is to enter the account info into Outlook Express and just see if that can connect to the server. __________________ - Matt M - KB1OSC - Folding@Home 85015 [url="http://www.techsupportforum.com/hardware-support/"] If TSF has helped you, please consider donating. If I have stopped responding to a thread, feel free to send me a PM with a link to the thread. It is advisable to subscribe to threads so you will receive updates when replies are posted. You can subscribe to threads from the "Thread Tools" Menu. »Memtest86 »Prime95 »UBCD »SpeedFan »NHC Personal »Everest »Sandra »PC Wizard »RivaTuner »ATi Tool Click here for Useful Articles and Guides

05-23-2006, 01:40 PM	#3 (permalink)
choy Registered User Join Date: May 2006 Posts: 3 OS: WinXP	Outlook 2003 - trouble connecting, sending/receiving my firewall is turned off, but it still says it either can't connect, or that the connection was unexpectedly terminated. how would I put Outlook on a trusted programs list?

05-23-2006, 02:08 PM	#4 (permalink)
TheMatt TSF Enthusiast Join Date: May 2006 Location: Boston Posts: 13,701 OS: Win 3.1, 98, NT 4.0, XP Debian 4.0, Kubuntu 6.06 My System Blog Entries: 3	If it doesn't work with the firewall off, then creating an exception won't help. See if Outlook express works by creating a "test account". __________________ - Matt M - KB1OSC - Folding@Home 85015 [url="http://www.techsupportforum.com/hardware-support/"] If TSF has helped you, please consider donating. If I have stopped responding to a thread, feel free to send me a PM with a link to the thread. It is advisable to subscribe to threads so you will receive updates when replies are posted. You can subscribe to threads from the "Thread Tools" Menu. »Memtest86 »Prime95 »UBCD »SpeedFan »NHC Personal »Everest »Sandra »PC Wizard »RivaTuner »ATi Tool Click here for Useful Articles and Guides