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| Microsoft Office support MS Office support forum |
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#1 (permalink) |
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Registered User
Join Date: May 2006
Location: Sheffield, UK
Posts: 7
OS: Windows XP
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I have an exam on speadsheets and pie charts on Tuesday. The problem is every time I start excel to do some practice I get message saying " The feature you are trying to use is on a CD-Rom or other type of removable media, please insert the office 200 disk". I really don't understand this, I've used excel hundreds of times and never had to insert the office disc.
The only way I can access it is by searching for Excel.exe using the search option. I was told by the microsoft website that if you can access it that way it's most likely that you have a broken short-cut, it then tells you to make another. I've tried this and it hasn't worked. I can access it like that for now, bu as I long term option I don't want to have to do that everytime I want to use excel. It may have something to do with windows installer, a PC engineer came round to my house to set up the internet when I switched to broadband. He was messing with lots of things and ever since then windows installer comes up whenever you start windows (it says something about norton anti-virus)! I don't want to unistall the installer because it may stop some programs working, I downloaded installer cleanup but found it too complicated to use. I don't want to mess anything up. I'd appreciate any help or advice- I'm really confused as to why this has started happening.
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#2 (permalink) |
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TSF Enthusiast
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Well first of all, do you have access to the Office disk? If so, you may want to do a repair install of office by going into the add/remove programs and clicking on office and selecting change, and then selecting repair. If it was a borken shortcut, it would give you the message "Windows was not able to locate excel.exe. Do you want to browse for it yourself? Yes/No", not the one microsoft described. Second, Norton is a huge system hog, I recomend getting another program like McAfee, or a free one like AVG or Avast. Also, when you install office, you should disable the antivirus. McAfee is provided for free if your ISP is Comcast, Verizon, or AOL.
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