IE not working, firefox is fine

kalv · 05-03-2006, 08:18 PM

I just recently reinstalled windows xp and now my IE isn't working. It says the web page you requested is not available offline. It also asks Connect or stay offline. Connect brings up to this dial-up thing, but i have high speed. Firefox works fine and everything else works good. Everything except Microsoft Related software that requies internet, such as MSN messanger setup.exe that requires downloads and installing Windows Media player. I tried reinstalled IE, but that also gives me an error message, it says Setup was unable to download information about available installation sites, Setup may have been unable to migrate your current proxy settings. Click Advanced if you know your proxy settings. I ran IEfix, deleted temportary files and cookies, reset IE settings to default. I have this CD that came from my ISP that includes IE 6 and i tried to install it, but all these error messages came up saying i dunt have those files. Oh and im installing version 6 because 7 requires SP2, but it doesn't work for me.
What can i do? is there a full package IE installer that installs IE directly.

Geekgirl · 05-03-2006, 08:21 PM

Is IE6 installed? If so Run the System File Checker

Go to the Run box on the Start Menu and type in:

sfc /scannow ( sfc if not reconized)

This command will immediately initiate the Windows File Protection service to scan all protected files and verify their integrity, replacing any files with which it finds a problem. You will need your Windows cd.

kalv · 05-03-2006, 08:59 PM

yes IE is installed from before the reinstallation of XP. I ran the scan, but i nothing changed.

kalv · 05-03-2006, 09:20 PM

I unchecked Work Offline in File tab and i type in a website and brings up the dial up connection pop up. When i leave it offline and i reopen IE it doesn't ask to connect or stay offline it just asks to conenct to dail-up. Doesn't help

kalv · 05-03-2006, 10:15 PM

problem solved!

Geekgirl · 05-04-2006, 11:20 AM

Glad to hear you got it resolved, could you please post it here so that others may benifit from it later ?

05-03-2006, 08:18 PM	#1 (permalink)
kalv Registered User Join Date: May 2005 Posts: 96 OS: xp	IE not working, firefox is fine I just recently reinstalled windows xp and now my IE isn't working. It says the web page you requested is not available offline. It also asks Connect or stay offline. Connect brings up to this dial-up thing, but i have high speed. Firefox works fine and everything else works good. Everything except Microsoft Related software that requies internet, such as MSN messanger setup.exe that requires downloads and installing Windows Media player. I tried reinstalled IE, but that also gives me an error message, it says Setup was unable to download information about available installation sites, Setup may have been unable to migrate your current proxy settings. Click Advanced if you know your proxy settings. I ran IEfix, deleted temportary files and cookies, reset IE settings to default. I have this CD that came from my ISP that includes IE 6 and i tried to install it, but all these error messages came up saying i dunt have those files. Oh and im installing version 6 because 7 requires SP2, but it doesn't work for me. What can i do? is there a full package IE installer that installs IE directly.

05-03-2006, 08:21 PM	#2 (permalink)
Geekgirl Assistant Manager, Microsoft Support Join Date: Jan 2005 Location: Six-burgh, Pennsylvania Posts: 14,186 OS: XP Home SP3/XP Pro SP3/Vista Ultimate SP2/Windows 7 Professional	Is IE6 installed? If so Run the System File Checker Go to the Run box on the Start Menu and type in: sfc /scannow ( sfc if not reconized) This command will immediately initiate the Windows File Protection service to scan all protected files and verify their integrity, replacing any files with which it finds a problem. You will need your Windows cd. __________________ Compare NOD32 to your current antivirus and anti-spyware solution, HERE How to back up and restore the registry in Windows XP and Windows Vista Or Windows 7 How to back up and restore the registry in Windows 98/ ME / NT 4.0 / 2000 I DO NOT ACCEPT EMAILS AND WILL NOT REPLY TO THEM !!!!! TSF DOES NOT SUPPORT ASSISTANCE THROUGH EMAIL OR PRIVATE MESSAGES, PLEASE KEEP ALL QUESTIONS IN THE OPEN FORUM *The Pittsburgh Steelers - 6 X Superbowl Champions !!!!!!!* *The Pittsburgh Penguins - 2009 Stanley Cup Champions !!!!!!!*

05-03-2006, 08:59 PM	#3 (permalink)
kalv Registered User Join Date: May 2005 Posts: 96 OS: xp	yes IE is installed from before the reinstallation of XP. I ran the scan, but i nothing changed. Last edited by kalv; 05-03-2006 at 09:20 PM.

05-04-2006, 11:20 AM	#6 (permalink)
Geekgirl Assistant Manager, Microsoft Support Join Date: Jan 2005 Location: Six-burgh, Pennsylvania Posts: 14,186 OS: XP Home SP3/XP Pro SP3/Vista Ultimate SP2/Windows 7 Professional	Glad to hear you got it resolved, could you please post it here so that others may benifit from it later ? __________________ Compare NOD32 to your current antivirus and anti-spyware solution, HERE How to back up and restore the registry in Windows XP and Windows Vista Or Windows 7 How to back up and restore the registry in Windows 98/ ME / NT 4.0 / 2000 I DO NOT ACCEPT EMAILS AND WILL NOT REPLY TO THEM !!!!! TSF DOES NOT SUPPORT ASSISTANCE THROUGH EMAIL OR PRIVATE MESSAGES, PLEASE KEEP ALL QUESTIONS IN THE OPEN FORUM *The Pittsburgh Steelers - 6 X Superbowl Champions !!!!!!!* *The Pittsburgh Penguins - 2009 Stanley Cup Champions !!!!!!!*

05-03-2006, 09:20 PM	#4 (permalink)
kalv Registered User Join Date: May 2005 Posts: 96 OS: xp	I unchecked Work Offline in File tab and i type in a website and brings up the dial up connection pop up. When i leave it offline and i reopen IE it doesn't ask to connect or stay offline it just asks to conenct to dail-up. Doesn't help

05-03-2006, 10:15 PM	#5 (permalink)
kalv Registered User Join Date: May 2005 Posts: 96 OS: xp	problem solved!