Browser Highjack?

**rapada** · 01-29-2006, 04:39 PM

I'm trying to fix my moms computer and every website that I check looks "unfinished" . I'm not sure if this is a browser highjacking, spyware, the moniter or if it's the firewall on this computer.

All website pages are missing images,colors and the fonts are set rather large. I've tried everything that I though possible to fix it.. so I'm hoping someone can help.

please. :)

**rapada** · 01-29-2006, 04:43 PM

Oops.. she's running Windows XP I've tried running Ad-Aware and Spybot in safemode and regular. I did cleanup but I haven't done the HJT log yet. I'm going to do that now.

Geekgirl · 01-29-2006, 04:53 PM

Please follow the instructions in this link

First Steps at Removing the Malware and Posting your Log

**rapada** · 01-29-2006, 05:18 PM

Thank you TJ. :)

I posted my log here:
http://www.techsupportforum.com/hija...tml#post453474

She also has a Back Web Application Error 137903

01-29-2006, 04:39 PM	#1 (permalink)
rapada I helped the forums. Join Date: Nov 2005 Location: Canada Posts: 134 OS: WinXP	Browser Highjack? I'm trying to fix my moms computer and every website that I check looks "unfinished" . I'm not sure if this is a browser highjacking, spyware, the moniter or if it's the firewall on this computer. All website pages are missing images,colors and the fonts are set rather large. I've tried everything that I though possible to fix it.. so I'm hoping someone can help. please. :) __________________ Thanks for all your help!! Britt

01-29-2006, 04:43 PM	#2 (permalink)
rapada I helped the forums. Join Date: Nov 2005 Location: Canada Posts: 134 OS: WinXP	Oops.. she's running Windows XP I've tried running Ad-Aware and Spybot in safemode and regular. I did cleanup but I haven't done the HJT log yet. I'm going to do that now. __________________ Thanks for all your help!! Britt

01-29-2006, 04:53 PM	#3 (permalink)
Geekgirl Assistant Manager, Microsoft Support Join Date: Jan 2005 Location: Six-burgh, Pennsylvania Posts: 14,192 OS: XP Home SP3/XP Pro SP3/Vista Ultimate SP2/Windows 7 Professional	Please follow the instructions in this link First Steps at Removing the Malware and Posting your Log __________________ Compare NOD32 to your current antivirus and anti-spyware solution, HERE How to back up and restore the registry in Windows XP and Windows Vista Or Windows 7 How to back up and restore the registry in Windows 98/ ME / NT 4.0 / 2000 I DO NOT ACCEPT EMAILS AND WILL NOT REPLY TO THEM !!!!! TSF DOES NOT SUPPORT ASSISTANCE THROUGH EMAIL OR PRIVATE MESSAGES, PLEASE KEEP ALL QUESTIONS IN THE OPEN FORUM *The Pittsburgh Steelers - 6 X Superbowl Champions !!!!!!!* *The Pittsburgh Penguins - 2009 Stanley Cup Champions !!!!!!!*

01-29-2006, 05:18 PM	#4 (permalink)
rapada I helped the forums. Join Date: Nov 2005 Location: Canada Posts: 134 OS: WinXP	Thank you TJ. :) I posted my log here: http://www.techsupportforum.com/hija...tml#post453474 She also has a Back Web Application Error 137903 __________________ Thanks for all your help!! Britt