OE 6 won't move email out outbox after sending

svstone3 · 01-16-2006, 08:10 PM

Hi all,

First post.

A friend of mine has a 2000 pro box with IE and OE 6 - all software and service packs are up to date. No spyware as reported by Spy Sweeper 4.5 and Spybot. NAV reports defintions up to date and virus free as 01/11/06. Virus scan running tonight, I will see results tomorrow. Though the NAV log did indicated a w32/netsky worm (I think that was the infection, can recheck in tomorrow am if important) infection in December but it was, according to NAV, successfully dealt with.

Here is the problem: After an email is successfully sent sent OE doesn't move the message to the sent folder it remains in the outbox so it will be resent when a second email is sent. Then first and second email remain in the outbox and will resent when a third email is sent. The 1st, in this case, sent 3 times while the 2nd is sent twice and the third just once. When I tried to manually move the email into the sent, I get a vague "an error has occured" message with nothing specific or descriptive. I have tried to remove and reinstall OE both thru the add remove programs applet and manually following the article found here: http://support.microsoft.com/kb/263837/en-us . Two "successful" manual reinstalls OE didn't resolve anomalous behavior. The problem started on 01/13/06, no new programs of any type have been recently installed. There were no error mesages, no virus/spyware warnings of any kind. The first warning my friend had was emails from her friends and clients asking why were receiving like 10 copies of an email.

What can be causing this type of behavior? A virus?

Any leads or input is appreciatated.

Thanks,
Sam

01-16-2006, 08:10 PM	#1 (permalink)
svstone3 Registered User Join Date: Jan 2006 Posts: 1 OS: XP Pro	OE 6 won't move email out outbox after sending Hi all, First post. A friend of mine has a 2000 pro box with IE and OE 6 - all software and service packs are up to date. No spyware as reported by Spy Sweeper 4.5 and Spybot. NAV reports defintions up to date and virus free as 01/11/06. Virus scan running tonight, I will see results tomorrow. Though the NAV log did indicated a w32/netsky worm (I think that was the infection, can recheck in tomorrow am if important) infection in December but it was, according to NAV, successfully dealt with. Here is the problem: After an email is successfully sent sent OE doesn't move the message to the sent folder it remains in the outbox so it will be resent when a second email is sent. Then first and second email remain in the outbox and will resent when a third email is sent. The 1st, in this case, sent 3 times while the 2nd is sent twice and the third just once. When I tried to manually move the email into the sent, I get a vague "an error has occured" message with nothing specific or descriptive. I have tried to remove and reinstall OE both thru the add remove programs applet and manually following the article found here: http://support.microsoft.com/kb/263837/en-us . Two "successful" manual reinstalls OE didn't resolve anomalous behavior. The problem started on 01/13/06, no new programs of any type have been recently installed. There were no error mesages, no virus/spyware warnings of any kind. The first warning my friend had was emails from her friends and clients asking why were receiving like 10 copies of an email. What can be causing this type of behavior? A virus? Any leads or input is appreciatated. Thanks, Sam