trouble uninstalling Zone Alarm

Cajun20th · 01-03-2006, 09:32 PM

When trying to uninstall zone alarm I get the error C:/windows/system 32/zonelabs/vsmon.exe could not be opened. After reviewing Zone Alarms web site, they say to start the program which also doesn't work on my computer. I believe this problem to also interupting my internet connection. After my pc is on for about ten minutes I lose the ability to surf or upgrade different programs(ex. ad-aware). I am able to ping web sites in a cmd prompt, but surfing is disabled. In order to get back online, I have to reboot. I also tried JV16 to uninstall as much as possible of the zone alarm, to no avail. I also tried reinstalling but I get a different error saying that setup cannot log into truevector service. It says to open service manager to shut down the true vector and restart the install program, however since the program doesn't open I cannot get to the service manager.

Please HELP

dai · 01-04-2006, 11:14 AM

see if either of these help
http://nh2.nohold.net/noHoldCust25/P...tallNonNT.html
http://www.dental.umaryland.edu/dent.../ZoneAlarm.htm

01-03-2006, 09:32 PM	#1 (permalink)
Cajun20th Registered User Join Date: Dec 2005 Posts: 17 OS: XP	trouble uninstalling Zone Alarm When trying to uninstall zone alarm I get the error C:/windows/system 32/zonelabs/vsmon.exe could not be opened. After reviewing Zone Alarms web site, they say to start the program which also doesn't work on my computer. I believe this problem to also interupting my internet connection. After my pc is on for about ten minutes I lose the ability to surf or upgrade different programs(ex. ad-aware). I am able to ping web sites in a cmd prompt, but surfing is disabled. In order to get back online, I have to reboot. I also tried JV16 to uninstall as much as possible of the zone alarm, to no avail. I also tried reinstalling but I get a different error saying that setup cannot log into truevector service. It says to open service manager to shut down the true vector and restart the install program, however since the program doesn't open I cannot get to the service manager. Please HELP

01-04-2006, 11:14 AM	#2 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,593 OS: win 7 32x 64x rtm	see if either of these help http://nh2.nohold.net/noHoldCust25/P...tallNonNT.html http://www.dental.umaryland.edu/dent.../ZoneAlarm.htm __________________