My cable connection goes offline after a few minutes???

csrMark · 09-05-2005, 07:55 AM

I have a problem with my high speed cable connection. After about 5 mins of not using it, I get a box that comes up with the following message:

No connection to the internet currently available. To view Internet content that has been saved on your computer, click WORK OFFLINE.

Click Try Again to attemp to connect

2 boxes to clic ----- WORK OFFLINE TRY AGAIN

I don't know if this is a setting in Internet Explorer;
A setting with my SMC 7004VWBR router;(I can't find anything to change a setting for the router???)
A problem with my cable provider (they say no when I called them)

It NEVER happens when I open my Outlook Express to check mail only with Internet Explorer?

I'm sure it's just some kind setting but I can't fine where? Any help is greatly appreciated.

THIS REALLY AFFECTS ME WHEN I'M IN A CHAT ROOM OR PLAYING YAHOO EUCHRE OR POOL.... I KEEP GETTING BOOTED OUT BECAUSE MY CONNECTION IS LOST/SHUT OFF.

CTSNKY · 09-05-2005, 08:02 AM

Try running WinsockFix to rebuild your networking prtocols:

http://www.majorgeeks.com/download4372.html

tinyhu · 09-07-2005, 08:23 AM

Have you run virus and spyware removal programs? You may have something along those lines, causing connectivity issues, especially since you said you go to chat rooms and play euchre and pool. Those kinds of places can be riddled with spyware and/or viruses, even if you don't see it. Downloader trojans aren't too uncommon. I see it all the time. Casino sites are notorious for this issue. You are asked to download a program that will make your gaming experience more fun and easy, and with that download comes spyware and possibly a virus. Beware of those places, they look innocent but they aren't.

I would go to http://housecall.trendmicro.com/ and run the free virus scanner and free spyware scanner, both are pretty good. I use them frequently (not exclusively though). Other good spyware removal and prevention programs are SpySweeper (http://www.webroot.com) and PestPatrol (http://www.ca.com). I use these 2 programs often, along with Spybot and Adaware (both of these are freeware).

If you get a bad enough infection of viruses and spyware (it can happen even if you have anti-virus software, especially Norton Anti-Virus or McAfee VirusScan), it can cause you to lose your internet connection intermittently or completely.

09-05-2005, 07:55 AM	#1 (permalink)
csrMark Registered User Join Date: Dec 2004 Posts: 101 OS: xp	My cable connection goes offline after a few minutes??? I have a problem with my high speed cable connection. After about 5 mins of not using it, I get a box that comes up with the following message: No connection to the internet currently available. To view Internet content that has been saved on your computer, click WORK OFFLINE. Click Try Again to attemp to connect 2 boxes to clic ----- WORK OFFLINE TRY AGAIN I don't know if this is a setting in Internet Explorer; A setting with my SMC 7004VWBR router;(I can't find anything to change a setting for the router???) A problem with my cable provider (they say no when I called them) It NEVER happens when I open my Outlook Express to check mail only with Internet Explorer? I'm sure it's just some kind setting but I can't fine where? Any help is greatly appreciated. THIS REALLY AFFECTS ME WHEN I'M IN A CHAT ROOM OR PLAYING YAHOO EUCHRE OR POOL.... I KEEP GETTING BOOTED OUT BECAUSE MY CONNECTION IS LOST/SHUT OFF.

09-05-2005, 08:02 AM	#2 (permalink)
CTSNKY Knower of all that is MS Join Date: Aug 2004 Posts: 10,755 OS: (multiple machines) 95, 98, 2K & XP Home & Pro	Try running WinsockFix to rebuild your networking prtocols: http://www.majorgeeks.com/download4372.html __________________ GO BIG BLUE!!

09-07-2005, 08:23 AM	#3 (permalink)
tinyhu Registered User Join Date: Sep 2005 Posts: 24 OS: Windows XP Pro	Have you run virus and spyware removal programs? You may have something along those lines, causing connectivity issues, especially since you said you go to chat rooms and play euchre and pool. Those kinds of places can be riddled with spyware and/or viruses, even if you don't see it. Downloader trojans aren't too uncommon. I see it all the time. Casino sites are notorious for this issue. You are asked to download a program that will make your gaming experience more fun and easy, and with that download comes spyware and possibly a virus. Beware of those places, they look innocent but they aren't. I would go to http://housecall.trendmicro.com/ and run the free virus scanner and free spyware scanner, both are pretty good. I use them frequently (not exclusively though). Other good spyware removal and prevention programs are SpySweeper (http://www.webroot.com) and PestPatrol (http://www.ca.com). I use these 2 programs often, along with Spybot and Adaware (both of these are freeware). If you get a bad enough infection of viruses and spyware (it can happen even if you have anti-virus software, especially Norton Anti-Virus or McAfee VirusScan), it can cause you to lose your internet connection intermittently or completely.