![]() |
![]() |
![]() |
|||||
![]() |
![]() |
![]() |
![]() |
![]() |
|||
| Welcome
to Tech Support Forum home to more then 136,000 problems solved. Issues
have included: Spyware, Malware, Virus Issues, Windows, Microsoft,
Linux, Networking, Security, Hardware, and Gaming Getting your
problem solved is as easy as: 1. Registering for a free account 2. Asking your question 3. Receiving an answer Registered members: * See fewer ads. * And much more..
|
| Want to know how to post a question? click here | Having problems with spyware and pop-ups? First Steps |
|
|||||||
| Internet Explorer Forum Internet Explorer Support. |
![]() |
|
|
LinkBack | Thread Tools |
|
|
#1 (permalink) |
|
Registered User
Join Date: Mar 2005
Location: Georgia
Posts: 188
OS: WinXP SP2-Desktop + WinXP PRO- IBM Laptop
|
Desktop Problem!! URGENT!!!!
My sis was browsing the web on Internet Explorer. She didnt know of all the security holes and spyware there. So we ended up getting something i cant get rid of. The is a black desktop that says spyware detected. Click here to remove or wat not. I need help getting my desktop back!!!!!
Last edited by JayIBM; 05-02-2005 at 08:38 PM. |
|
|
|
| Important Information |
|
Join the #1 Tech Support Forum Today - It's Totally Free!
TechSupportForum.com is a leading support website for your computer needs. We offer free, friendly and personalized computer support. Why pay to have your computer fixed when you can do it for free. Join TechSupportforum.com Today - Click Here |
|
|
#2 (permalink) |
|
Manager, Microsoft Support
Join Date: Jul 2002
Location: Knoxville, TN or Austin, TX depending
Posts: 7,037
OS: WinXP Pro SP3 and Windows 7
|
Please download Ad-aware SE and install it if you don't have it already. Make sure it's the newest version and check for any updates before running it. Also go here to get the plug-in for fixing VX2 variants. To run this tool, go into Ad-aware->Add-ons and select VX2 Cleaner. Then click Run Tool and OK to start it. If it's clean, it will say Status System Clean. Otherwise, you will have to click on the Clean button to remove the VX2 infection. Also make sure to customize the settings in Ad-aware for better scan results. Run the scan and fix everything that it finds.
Download and install Spybot S&D. Run Spybot and click on the 'Search for Updates' button. Install any updates that are available. Next click on the 'Check for Problems' button. Let it run the scan. If it finds something, check all those in RED and hit the Fix Selected Problems button. Exit Spybot. If you keep getting the DSO Exploit entries, even after you updated Windows and fixed them, then download the Spybot DSO Exploit Fix and install it over the current Spybot installation. Then download HijackThis - this program will help us determine if there are any spyware/malware on your computer. Create a folder at C:\HJT and move HijackThis.exe there. Double click on the program to run it. 1. If it gives you an intro screen, just choose 'Do a system scan and save a logfile'. 2. If you don't get the intro screen, just hit Scan and then click on Save log. 3. Get HijackThis Analyzer and save it to the same folder as the hijackthis.log file. Run HijackThis Analyzer and type in y if you agree. The result.txt file will open up in Notepad. Copy the whole result.txt log HERE. We do not need the original hijackthis.log (unless we ask for it). Do not fix anything in HijackThis since they may be harmless.
__________________
![]() ![]() If TSF has helped you, Tell us about it! or Donate to help keep the site up! I do not subscribe to threads, so if I stop replying, PM me with a link to your thread so I can find it again. |
|
|
|
|
|
#3 (permalink) |
|
Registered User
Join Date: Mar 2005
Location: Georgia
Posts: 188
OS: WinXP SP2-Desktop + WinXP PRO- IBM Laptop
|
Well, thanks, but this thing is serious.... I cant open anything that has a spyware detector, cant open my Ad-aware, spyware s&d. I did however open HiJackthis. It took out my internet and i just got it back ( for some reason it thought that my linksys was a threat ).... Please tell me some other way. Tell me how to find it in the registry. Because its come up everytime i start my computer. It starts out normal then applys the HTML spyware pop-up background. HELP!!!!!!!!!!!
|
|
|
|
|
|
#4 (permalink) |
|
Registered User
Join Date: Mar 2005
Location: Georgia
Posts: 188
OS: WinXP SP2-Desktop + WinXP PRO- IBM Laptop
|
HiJackThis Analyze Report
====================================================================
Log was analyzed using KRC HijackThis Analyzer - Updated on 4/1/05 Get updates at http://www.greyknight17.com/download.htm#programs ***Security Programs Detected*** ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Logfile of HijackThis v1.99.1 Scan saved at 11 42 PM, on 5/2/2005Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\Program Files\Linksys\Wireless-B PCI Adapter\NICServ.exe C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe C:\WINDOWS\system32\??oolsv.exe C:\windows\wjbpino.exe C:\Program Files\Linksys\Wireless-B PCI Adapter\WMP11Cfg.exe C:\Program Files\Netscape\Netscape Browser\netscape.exe C:\My Downloads\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://w-find.com/sp.htm R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://w-find.com/index.htm R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://w-find.com/index.htm R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.emachines.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\JAMAHR~1\LOCALS~1\Temp\se.dll/sp.html R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://w-find.com/sp.htm R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://w-find.com/index.htm R3 - URLSearchHook: (no name) - _{5D60FF48-95BE-4956-B4C6-6BB168A70310} - (no file) O2 - BHO: (no name) - {0AD937E7-2F37-4873-A05E-548A67EF1D0E} - (no file) O2 - BHO: Loader Class - {2E246FAE-8420-11D9-870D-000C2917DE7F} - C:\WINDOWS\SYSTEM\Loader.dll O2 - BHO: (no name) - {33EE6839-8A21-4F20-96F1-04A6530F4DF8} - C:\WINDOWS\system32\klcob.dll (file missing) O2 - BHO: (no name) - {34AEDEED-4355-6388-2974-3CB67D6EF3E3} - C:\WINDOWS\system32\yatziv.dll O2 - BHO: FlashEnhancer Extnder - {A749B4BC-7621-4a80-9220-D0A283367DD5} - c:\Program Files\Fln\fln.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll (file missing) O4 - HKLM\..\Run: [2N85L533MR#GJT] C:\WINDOWS\System32\Fmd2oK.exe O4 - HKLM\..\Run: [HomeKeyLogger] C:\Program Files\HomeKeylogger\KeyLogger.exe O4 - HKLM\..\Run: [FKS v2.0] C:\WINDOWS\system32\fks2.0_server.exe O4 - HKLM\..\Run: [Zxtarqe] C:\Program Files\Oooju\Jvetye.exe O4 - HKLM\..\Run: [yrsbgzwx] C:\WINDOWS\yrsbgzwx.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe O4 - HKLM\..\RunOnce: [Srv32 spool service] C:\WINDOWS\System32\spoolsrv32.exe O4 - HKCU\..\Run: [Dialup Ripper] "C:\Jamahrae's Stuff\New Folder\Download2\dripper\DRipper.exe" O4 - HKCU\..\Run: [Windows Registry Repair Pro] C:\Program Files\3B Software\Windows Registry Repair Pro\RegistryRepairPro.exe 4 O4 - HKCU\..\Run: [Vki] C:\WINDOWS\system32\??oolsv.exe O4 - HKCU\..\Run: [ofjqoap] c:\windows\wjbpino.exe O4 - HKCU\..\Run: [rvixkfl] c:\windows\wbptrwb.exe O4 - HKCU\..\Run: [nijesfw] c:\windows\wbptrwb.exe O4 - HKCU\..\Run: [uveuodn] c:\windows\wbptrwb.exe O4 - HKCU\..\Run: [gwlsjyh] c:\windows\wbptrwb.exe O4 - HKCU\..\Run: [jbbyfyu] c:\windows\wbptrwb.exe O4 - HKCU\..\Run: [uhvhhdx] c:\windows\wbptrwb.exe O4 - HKCU\..\Run: [ydcfvum] c:\windows\wbptrwb.exe O4 - HKCU\..\Run: [lnxtovl] c:\windows\wbptrwb.exe O4 - HKCU\..\Run: [gdxibpd] c:\windows\wbptrwb.exe O4 - HKCU\..\Run: [ktwrwpk] c:\windows\wbptrwb.exe O4 - HKCU\..\Run: [vufhaif] c:\windows\wbptrwb.exe O4 - HKCU\..\Run: [obreufq] c:\windows\wbptrwb.exe O4 - HKCU\..\RunOnce: [Srv32 spool service] C:\WINDOWS\System32\spoolsrv32.exe O4 - Global Startup: Wireless-B PCI Adapter Utility.lnk = C:\Program Files\Linksys\Wireless-B PCI Adapter\WMP11Cfg.exe O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll O9 - Extra button: @C:\Program Files\Messenger2\im2_ie_plugin.dll,-4 - {410C30C7-098A-4090-928E-F1D356D34C7F} - C:\Program Files\Messenger2\im2_ie_plugin.dll O9 - Extra 'Tools' menuitem: Run IM2 Messenger - {410C30C7-098A-4090-928E-F1D356D34C7F} - C:\Program Files\Messenger2\im2_ie_plugin.dll O9 - Extra button: Microsoft AntiSpyware helper - {E81578F7-12DF-43F6-9FCB-A69F102951EE} - (no file) (HKCU) O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {E81578F7-12DF-43F6-9FCB-A69F102951EE} - (no file) (HKCU) O10 - Unknown file in Winsock LSP: c:\windows\system32\flsmngr.dll O10 - Unknown file in Winsock LSP: c:\windows\system32\flsmngr.dll O10 - Unknown file in Winsock LSP: c:\windows\system32\flsmngr.dll O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache...p1.0.0.8-2.cab O16 - DPF: {2CEC3DF6-2061-4436-82BF-5CD32364E04F} - http://69.50.182.94/1/rdgUS1882.exe O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/14dcb292...p/RdxIE601.cab O16 - DPF: {CAFEEFAC-0014-0001-0002-ABCDEFFEDCBA} (Java Runtime Environment 1.4.1_02) - O16 - DPF: {FA3662C3-B8E8-11D6-A667-0010B556D978} (IWinAmpActiveX Class) - http://cdn.digitalcity.com/_media/dalaillama/ampx.cab O16 - DPF: {FB48C7B0-EB66-4BE6-A1C5-9DDF3C37249A} (MCSendMessageHandler Class) - http://xtraz.icq.com/xtraz/activex/MISBH.cab O17 - HKLM\System\CCS\Services\Tcpip\..\{370E5F05-0D35-449C-9683-B3EB8BF75E9F}: NameServer = 209.47.15.118,64.157.143.38 O17 - HKLM\System\CCS\Services\Tcpip\..\{CA2B029B-257E-4D84-A255-6BC8D318FF76}: NameServer = 64.238.96.12,66.180.96.12 O20 - AppInit_DLLs: c:\windows\system32\wdmpkc.dll O23 - Service: NICSer_WMP11 - Unknown owner - C:\Program Files\Linksys\Wireless-B PCI Adapter\NICServ.exe O23 - Service: RemotePC Host (remotepc) - Unknown owner - C:\Program Files\Remote Access Host\RemotePCHost.exe (file missing) O23 - Service: SNMP Trap Service (SNMPTRAP) - Unknown owner - C:\WINDOWS\system32\snmptrap.exe (file missing) O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe End of KRC HijackThis Analyzer Log. ==================================================================== |
|
|
|
|
|
#5 (permalink) |
|
Manager, Microsoft Support
Join Date: Jul 2002
Location: Knoxville, TN or Austin, TX depending
Posts: 7,037
OS: WinXP Pro SP3 and Windows 7
|
Start it up in safe-mode with networking, by tapping F8 as the computer boots up. This will prevent the computer from loading anything other than what is required to run.
Run an online virus scan at TrendMicro making sure to select the "autoclean" option. Then do what I said in my first post, and they will help clear your computer through hijackthis. Just FYI, hijackthis scans your computer for everything that starts up and that is currently running. It can be used as a virus removal, but is generally just a last resort type of option. If it is on there, chances are hijack this will catch it and one of the members of our security team will catch it for you.
__________________
![]() ![]() If TSF has helped you, Tell us about it! or Donate to help keep the site up! I do not subscribe to threads, so if I stop replying, PM me with a link to your thread so I can find it again. |
|
|
|
|
|
#6 (permalink) |
|
Manager, Microsoft Support
Join Date: Jul 2002
Location: Knoxville, TN or Austin, TX depending
Posts: 7,037
OS: WinXP Pro SP3 and Windows 7
|
Oh wow you have some nasties. I highly recommend you do what I just said, and instead of posting the log here post it over in our HijackThis Log Help. We have about 10 people who 'camp' over there to fix your logs up.
__________________
![]() ![]() If TSF has helped you, Tell us about it! or Donate to help keep the site up! I do not subscribe to threads, so if I stop replying, PM me with a link to your thread so I can find it again. |
|
|
|
|
|
#8 (permalink) |
|
Assistant Manager, Microsoft Support
Join Date: Jan 2005
Location: Six-burgh, Pennsylvania
Posts: 14,164
OS: XP Home SP3/XP Pro SP3/Vista Ultimate SP2/Windows 7 Professional
|
The system is very riddled, I noticed there is no anti-virus installed, I strongly suggest you install one.
AVG Free Edition is a very good anti-virus program. After you get cleaned up over in the HJT log help forum get the program
__________________
![]() ![]() Compare NOD32 to your current antivirus and anti-spyware solution, HERE How to back up and restore the registry in Windows XP and Windows Vista Or Windows 7 How to back up and restore the registry in Windows 98/ ME / NT 4.0 / 2000 I DO NOT ACCEPT EMAILS AND WILL NOT REPLY TO THEM !!!!! TSF DOES NOT SUPPORT ASSISTANCE THROUGH EMAIL OR PRIVATE MESSAGES, PLEASE KEEP ALL QUESTIONS IN THE OPEN FORUM The Pittsburgh Steelers - 6 X Superbowl Champions !!!!!!! The Pittsburgh Penguins - 2009 Stanley Cup Champions !!!!!!!
|
|
|
|
|
|
#9 (permalink) |
|
Registered User
Join Date: Mar 2005
Location: Georgia
Posts: 188
OS: WinXP SP2-Desktop + WinXP PRO- IBM Laptop
|
I would love too GeekGirl but the spyware/hiJacker wont let me set it up. Dude, i restarted in safe mode. Downloaded the VX2 thing, run Ad-Aware, i ran Spyware S&D. I did alot of things. But my desktop is still set to a black HTML screen that says "Im in danger or spyware" and i cant get rid of it!!!
|
|
|
|
|
|
#10 (permalink) |
|
Registered User
Join Date: Mar 2005
Location: Georgia
Posts: 188
OS: WinXP SP2-Desktop + WinXP PRO- IBM Laptop
|
OK, i went and found the desktop.html file and deleted to get rid of the spyware sign.... but now all i have is a white HTML desktop and i still cant run any of my spyware detectors under normal mode....
Little bit of progress. Just need to know how to get rid of the stupid white HTML desktop screen.
|
|
|
|
|
|
#11 (permalink) |
|
Manager, Microsoft Support
Join Date: Jul 2002
Location: Knoxville, TN or Austin, TX depending
Posts: 7,037
OS: WinXP Pro SP3 and Windows 7
|
heh well they should give you a nice long list of stuff to fix with hijack this...
__________________
![]() ![]() If TSF has helped you, Tell us about it! or Donate to help keep the site up! I do not subscribe to threads, so if I stop replying, PM me with a link to your thread so I can find it again. |
|
|
|
|
|
#12 (permalink) |
|
Assistant Manager, Microsoft Support
Join Date: Jan 2005
Location: Six-burgh, Pennsylvania
Posts: 14,164
OS: XP Home SP3/XP Pro SP3/Vista Ultimate SP2/Windows 7 Professional
|
Go to the display settings in your control panel
Click on desktop>customize desktop Click on the web tab.. Uncheck whatever you see there This should bring your desktop back. If your unable to post in the HJT forum I will give you instructions in here. Otherwise someone will get you fixed up over in that forum.
__________________
![]() ![]() Compare NOD32 to your current antivirus and anti-spyware solution, HERE How to back up and restore the registry in Windows XP and Windows Vista Or Windows 7 How to back up and restore the registry in Windows 98/ ME / NT 4.0 / 2000 I DO NOT ACCEPT EMAILS AND WILL NOT REPLY TO THEM !!!!! TSF DOES NOT SUPPORT ASSISTANCE THROUGH EMAIL OR PRIVATE MESSAGES, PLEASE KEEP ALL QUESTIONS IN THE OPEN FORUM The Pittsburgh Steelers - 6 X Superbowl Champions !!!!!!! The Pittsburgh Penguins - 2009 Stanley Cup Champions !!!!!!!
|
|
|
|
|
|
#14 (permalink) |
|
Assistant Manager, Microsoft Support
Join Date: Jan 2005
Location: Six-burgh, Pennsylvania
Posts: 14,164
OS: XP Home SP3/XP Pro SP3/Vista Ultimate SP2/Windows 7 Professional
|
Wow I think someone is very happy
Can you post your log in the HJT forum now? They will get you all straightend out over there
__________________
![]() ![]() Compare NOD32 to your current antivirus and anti-spyware solution, HERE How to back up and restore the registry in Windows XP and Windows Vista Or Windows 7 How to back up and restore the registry in Windows 98/ ME / NT 4.0 / 2000 I DO NOT ACCEPT EMAILS AND WILL NOT REPLY TO THEM !!!!! TSF DOES NOT SUPPORT ASSISTANCE THROUGH EMAIL OR PRIVATE MESSAGES, PLEASE KEEP ALL QUESTIONS IN THE OPEN FORUM The Pittsburgh Steelers - 6 X Superbowl Champions !!!!!!! The Pittsburgh Penguins - 2009 Stanley Cup Champions !!!!!!!
|
|
|
|
|
|
#15 (permalink) | |
|
Manager, Microsoft Support
Join Date: Jul 2002
Location: Knoxville, TN or Austin, TX depending
Posts: 7,037
OS: WinXP Pro SP3 and Windows 7
|
(he posted his log there a while back
)Quote:
__________________
![]() ![]() If TSF has helped you, Tell us about it! or Donate to help keep the site up! I do not subscribe to threads, so if I stop replying, PM me with a link to your thread so I can find it again. |
|
|
|
|
|
|
#16 (permalink) |
|
Assistant Manager, Microsoft Support
Join Date: Jan 2005
Location: Six-burgh, Pennsylvania
Posts: 14,164
OS: XP Home SP3/XP Pro SP3/Vista Ultimate SP2/Windows 7 Professional
|
My bad
sorry didn't look
__________________
![]() ![]() Compare NOD32 to your current antivirus and anti-spyware solution, HERE How to back up and restore the registry in Windows XP and Windows Vista Or Windows 7 How to back up and restore the registry in Windows 98/ ME / NT 4.0 / 2000 I DO NOT ACCEPT EMAILS AND WILL NOT REPLY TO THEM !!!!! TSF DOES NOT SUPPORT ASSISTANCE THROUGH EMAIL OR PRIVATE MESSAGES, PLEASE KEEP ALL QUESTIONS IN THE OPEN FORUM The Pittsburgh Steelers - 6 X Superbowl Champions !!!!!!! The Pittsburgh Penguins - 2009 Stanley Cup Champions !!!!!!!
|
|
|
|
|
|
#17 (permalink) |
|
Registered User
Join Date: Mar 2005
Location: Georgia
Posts: 188
OS: WinXP SP2-Desktop + WinXP PRO- IBM Laptop
|
I sure am, and with the web desktop off i installed AVG and its pretty cool and better than nortan... Thanks again for all of your help. You two were the only ones that cared about my problem... and i say thanks alot to you 2.
|
|
|
|
|
|
#18 (permalink) |
|
Assistant Manager, Microsoft Support
Join Date: Jan 2005
Location: Six-burgh, Pennsylvania
Posts: 14,164
OS: XP Home SP3/XP Pro SP3/Vista Ultimate SP2/Windows 7 Professional
|
..awwww shucks
__________________
![]() ![]() Compare NOD32 to your current antivirus and anti-spyware solution, HERE How to back up and restore the registry in Windows XP and Windows Vista Or Windows 7 How to back up and restore the registry in Windows 98/ ME / NT 4.0 / 2000 I DO NOT ACCEPT EMAILS AND WILL NOT REPLY TO THEM !!!!! TSF DOES NOT SUPPORT ASSISTANCE THROUGH EMAIL OR PRIVATE MESSAGES, PLEASE KEEP ALL QUESTIONS IN THE OPEN FORUM The Pittsburgh Steelers - 6 X Superbowl Champions !!!!!!! The Pittsburgh Penguins - 2009 Stanley Cup Champions !!!!!!!
|
|
|
|
|
|
#19 (permalink) |
|
Manager, Microsoft Support
Join Date: Jul 2002
Location: Knoxville, TN or Austin, TX depending
Posts: 7,037
OS: WinXP Pro SP3 and Windows 7
|
I feel loved
__________________
![]() ![]() If TSF has helped you, Tell us about it! or Donate to help keep the site up! I do not subscribe to threads, so if I stop replying, PM me with a link to your thread so I can find it again. |
|
|
|
![]() |
| Thread Tools | |
|
|