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#1 (permalink) |
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Registered User
Join Date: Apr 2005
Posts: 1
OS: win 2000
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some pages just wont come up.
When i tried to login into my hotmail account.
It went to a page ,and says done, but the page is blank. I have even tried to goto the windows update page, and it comes up blank. Here is what I get in the URL: http://windowsupdate.microsoft.com/ Here is what a friend sent me: http://v4.windowsupdate.microsoft.com/en/default.asp The 2nd one works I have ran pcbug dr spybot destroyer microsoft antispyware trendmicro they all found things, fixed them, and then I rebooted. but the problem is still there. where is the redirection coming from? |
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#2 (permalink) |
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Assistant Manager, Microsoft Support
Join Date: Jan 2005
Location: Six-burgh, Pennsylvania
Posts: 14,171
OS: XP Home SP3/XP Pro SP3/Vista Ultimate SP2/Windows 7 Professional
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Both links took me to the Windows Update site so Im affraid I cannot see what you are seeing.
Without seeing your problem and you state redirection Im wondering if you may be hijacked. You can post a HJT log in the HiJackThisLog Help Forum to see if that is the problem. Here are instructions Download and install: HiJackThis. (Always create a Folder for HiJackThis anywhere but your Temp/Temporary Internet Folders or Desktop. A good place to make a folder would be in My Documents, as this is where it will save the backup files needed if there's a problem.) Then doubleclick HijackThis.exe, and hit "Do A System Scan And Save Log". Make sure all Windows and Browsers are closed. When the scan is finished, best to save your text file in the same folder as where you put HiJackthis. Create a New Topic and include a fresh HJT log in HiJackThisLog Help Forum and Copy/Paste the info from your saved Hijackthis log file into your new topic. A Moderator/ Security Team Expert will give you instructions. ***DO NOT TRY TO FIX ANYTHING, MAJOR DAMAGE CAN BE DONE TO YOUR SYSTEM IF THIS TOOL IS USED INCORRECTLY, PLEASE WAIT FOR AN ANALYST/MODERATOR TO GIVE YOU INSTRUCTIONS*** Always describe your problem and any programs you have used to try to resolve your issue. Your description can go a long way to solving/repairing your particular issue
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![]() ![]() Compare NOD32 to your current antivirus and anti-spyware solution, HERE How to back up and restore the registry in Windows XP and Windows Vista Or Windows 7 How to back up and restore the registry in Windows 98/ ME / NT 4.0 / 2000 I DO NOT ACCEPT EMAILS AND WILL NOT REPLY TO THEM !!!!! TSF DOES NOT SUPPORT ASSISTANCE THROUGH EMAIL OR PRIVATE MESSAGES, PLEASE KEEP ALL QUESTIONS IN THE OPEN FORUM The Pittsburgh Steelers - 6 X Superbowl Champions !!!!!!! The Pittsburgh Penguins - 2009 Stanley Cup Champions !!!!!!!
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#4 (permalink) |
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Assistant Manager, Microsoft Support
Join Date: Jan 2005
Location: Six-burgh, Pennsylvania
Posts: 14,171
OS: XP Home SP3/XP Pro SP3/Vista Ultimate SP2/Windows 7 Professional
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Hello BarbC
Unfortunately, we do not recomend you place your pc question in another persons thread. Although you feel your issue may be similar we can address your problem faster if it were placed in its own thread. This way you will not be taking suggestions meant for the other person. This will also help to avoid mistakes. With that said, please start a new thread so you may get your problem resolved a.s.a.p Thank you
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![]() ![]() Compare NOD32 to your current antivirus and anti-spyware solution, HERE How to back up and restore the registry in Windows XP and Windows Vista Or Windows 7 How to back up and restore the registry in Windows 98/ ME / NT 4.0 / 2000 I DO NOT ACCEPT EMAILS AND WILL NOT REPLY TO THEM !!!!! TSF DOES NOT SUPPORT ASSISTANCE THROUGH EMAIL OR PRIVATE MESSAGES, PLEASE KEEP ALL QUESTIONS IN THE OPEN FORUM The Pittsburgh Steelers - 6 X Superbowl Champions !!!!!!! The Pittsburgh Penguins - 2009 Stanley Cup Champions !!!!!!!
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