Internet problems

debmslife · 04-14-2005, 02:55 PM

When I try to access the internet at work, Internet Explorer crashes and closes down when I try to access certain sites, or when I try to open links within other sites. A dialogue box opens saying the Internet Explorer is experiencing problems, and when I click on the report tab to find out what the details are, this is listed: C:\DOCUME~1\dmarkham\LOCALS~1\Temp\WER65.tmp.dir00\appcompat.txt.

I cannot access whatever this is, and I am not technically literate enough to know why it keeps crashing. Can someone give me some information about this?

Deb

101 · 04-14-2005, 03:41 PM

Some suggestions:

. Run your anti-spyware/anti-virus software
. Repair Internet Explorer
. Run the system file checker, start>run>sfc /scannow

Btw, this should be moved to the IE forum.

/edit: last but not least, dump IE and get Firefox

**MD_Willington** · 04-14-2005, 05:15 PM

I second it, dump IE...utter crap

Firefox..

**JamesO** · 04-14-2005, 07:08 PM

Yea, Firefox!! IE, fagetaboutit. Only thing you will need IE for is MS OS and Office updates and to access a few web sites that have failed to be configured to recognize alternate browsers.

JamesO

**waffleweed** · 04-15-2005, 09:27 AM

i agree with MD, firefox beats the hell out of IE when it comes to web browsers.

debmslife · 04-15-2005, 10:07 AM

Thank you all for your suggestions about my internet problems. I did download Firefox and it works much better. I'm sorry that I posted my question in the wrong section; this was my first time on the forum, but since it was such a good experience, it won't be my last!

Thanks again!

Deb

greyknight17 · 04-15-2005, 10:12 AM

You should try fixing up that problem, nevertheless. I don't use IE either and use Firefox, but if something was wrong with it, I sure don't want to leave it that way. It might get worse and cause problems with other programs.

See if clearing out the temp folders will fix that problem:
The Temp folders should be cleaned out periodically as installation programs and hijack programs leave a lot of junk there. Download CleanUp! (Alternate Link if main link don't work) and install it. Run CleanUp! and click on CleanUp! button. When it asks you if you want to logoff, click on Yes.

Did you check your computer for any viruses/spyware? If not, make sure to do so now.

04-14-2005, 02:55 PM	#1 (permalink)
debmslife Registered User Join Date: Apr 2005 Location: Wisconsin Posts: 2 OS: Windows XP	Internet problems When I try to access the internet at work, Internet Explorer crashes and closes down when I try to access certain sites, or when I try to open links within other sites. A dialogue box opens saying the Internet Explorer is experiencing problems, and when I click on the report tab to find out what the details are, this is listed: C:\DOCUME~1\dmarkham\LOCALS~1\Temp\WER65.tmp.dir00\appcompat.txt. I cannot access whatever this is, and I am not technically literate enough to know why it keeps crashing. Can someone give me some information about this? Deb

04-14-2005, 03:41 PM	#2 (permalink)
101 Member Join Date: Apr 2005 Posts: 126 OS: 2k Pro	Some suggestions: . Run your anti-spyware/anti-virus software . Repair Internet Explorer . Run the system file checker, start>run>sfc /scannow Btw, this should be moved to the IE forum. /edit: last but not least, dump IE and get Firefox Last edited by 101; 04-14-2005 at 03:50 PM.

04-14-2005, 05:15 PM	#3 (permalink)
MD_Willington Join Date: Jan 2005 Location: WA State & BC Posts: 587 OS: XP	I second it, dump IE...utter crap Firefox.. __________________ Mainboard: PCC M848ALU / ECS L7S7A2 / ECS 748-A, HDD: Western Digital 40Gb, RAM: 2-256Mb DDR266 by Micron 4x AGP Card: 3DForce4-MX440, CDRW: Liteon 52x32x52, PSU: Antec True430, CPU: XP2200+ (AXDA2200DUV3C) *It's OK to be ignorant; it's not OK to play stupid.* *Never assume you are entitled to an answer. You are not.*

04-15-2005, 10:07 AM	#6 (permalink)
debmslife Registered User Join Date: Apr 2005 Location: Wisconsin Posts: 2 OS: Windows XP	Thanks so much! Thank you all for your suggestions about my internet problems. I did download Firefox and it works much better. I'm sorry that I posted my question in the wrong section; this was my first time on the forum, but since it was such a good experience, it won't be my last! Thanks again! Deb

04-15-2005, 10:12 AM	#7 (permalink)
greyknight17 Analyst, Security Team Join Date: Jul 2004 Location: New York Posts: 14,331 OS: Windows 98 & Windows XP Home/Pro My System	You should try fixing up that problem, nevertheless. I don't use IE either and use Firefox, but if something was wrong with it, I sure don't want to leave it that way. It might get worse and cause problems with other programs. See if clearing out the temp folders will fix that problem: The Temp folders should be cleaned out periodically as installation programs and hijack programs leave a lot of junk there. Download CleanUp! (Alternate Link if main link don't work) and install it. Run CleanUp! and click on CleanUp! button. When it asks you if you want to logoff, click on Yes. Did you check your computer for any viruses/spyware? If not, make sure to do so now. __________________ Please do NOT PM me. Post whatever questions you may have in the forum and we will take a look at it when we get to it. If you have waited for more than 3 days, you may then and ONLY then PM me for assistance. I will take a look at it. Adaware :: CWShredder :: HijackThis :: Panda ActiveScan :: Spybot S&D Anti-Spyware Tutorial :: Spyware Prevention Tools

04-14-2005, 07:08 PM	#4 (permalink)
JamesO Join Date: Mar 2005 Location: Fairfax, VA USA Posts: 2,289 OS: 98SE, W2k Pro, XP Pro	Yea, Firefox!! IE, fagetaboutit. Only thing you will need IE for is MS OS and Office updates and to access a few web sites that have failed to be configured to recognize alternate browsers. JamesO

04-15-2005, 09:27 AM	#5 (permalink)
waffleweed Join Date: Mar 2005 Posts: 629 OS: winxp	i agree with MD, firefox beats the hell out of IE when it comes to web browsers.