Can't run-strange error msg

originale · 04-14-2005, 10:09 AM

Can't open explorer. Msg is Instruction at 0x77784150 referenced at memory
0x014842cc-memory could not be read.

then it shuts down. Has done this anumber of times.

Running XP.

Any ideas?

**waffleweed** · 04-14-2005, 03:59 PM

let me know what windows operating system you running and ill help you out more.

originale · 04-14-2005, 05:48 PM

Windows XP

thanks

originale · 04-19-2005, 11:20 AM

Quote:

Originally Posted by originale

Can't open explorer. Msg is Instruction at 0x77784150 referenced at memory
0x014842cc-memory could not be read.

then it shuts Explorer down. Has done this anumber of times.

Running XP.

Any ideas?

dai · 04-19-2005, 11:52 AM

http://support.microsoft.com/default...b;en-us;318378

originale · 04-19-2005, 06:32 PM

Should I assume you want me to go to the website and repair IE? The error msg is only attached to one particular site, though. Should I alter the registry for that reason?

dai · 04-20-2005, 12:15 AM

not if it is only at one site,the problem could be the site,security settings,popup blocker,not accepting their cookie
have you tried another browser to see if the same happens when you go to the site
run
sfc /scannow

originale · 04-20-2005, 01:36 PM

This happens with Firefox and IE. The site tells me it is a corrupt driver- I disagree because it's only one site. It only happens when I try to log into the site- I can browse the site without problem. I even set up a new user name and password thinking there might be a problem with my name/password but the same thing happened with the new name.

What can I check- any ideas?

dai · 04-20-2005, 04:41 PM

clear the temp int. files and delete their cookie and try again

originale · 04-20-2005, 08:17 PM

Already deleted temp files and cookies twice from both firefox and IE- no diff.

dai · 04-20-2005, 08:34 PM

did you run
sfc /scannow

originale · 04-21-2005, 01:13 PM

did not run scf/scarrow. what is this and how do I run it?

originale · 04-21-2005, 01:28 PM

Googled scannow/sfc and saw what it was. Went to run, typed it in and windows said it couldn't find this file. What now?

dai · 04-21-2005, 04:42 PM

system file checker in the run box type
sfc /scannow
and press enter
spell it properly and don't miss the space after the c

originale · 04-23-2005, 11:57 AM

Thanks-didn't realize there was a space. New problem: I dont have the XP CD. The software came pre-packaged by HP as a recovery disc. When I run sfc/scannow, it asks for the Windows CD- but I don't think the recovery disc is what they mean. What happens if I insert the recovery disk- will it cause any other problems?

dai · 04-23-2005, 12:02 PM

these restore disks are a pain
http://www.easydesksoftware.com/recovery.htm
the recovery disk usually takes the comp back to the day you bought it

originale · 04-25-2005, 11:13 AM

Went to the site re: how to copy the pieces of the recovery disc. It then sent me to a link that told me to copy the CD driver which is proprietary. I don't know how to do this. They say to open the device manager for the CD/DVD, click on driver details and then copy the contents of the box.. But how to do this? I can't copy from the dialogue box- do I go into the progam file and try to find the contents there?

originale · 04-25-2005, 11:19 AM

There doesn't appear to be a windows folder in my program files so I can't find the individual file for system 32\drivers\cdrom.sys Is that because it's in the recovery disk? Not sure what to do here

dai · 04-25-2005, 12:09 PM

it is a link i saw and bookmarked thought it might come in handy,we don't get these recovery disks here except mainly on laptops,so i have never got my hands on one to get a good look at it.
browse your recovery disks for the files and see what you can find

originale · 04-25-2005, 06:29 PM

Been thinking about this problem and it's origins- is it possible that the installation of Firefox interfered with Explorer causing this error msg. On another site that I access with firefox, I can browse the site but can't chat. Firefox closes whenever I try to enter a chat room. These are both sites I've used for quite awhile without a problem before.

04-14-2005, 10:09 AM	#1 (permalink)
originale Registered User Join Date: Sep 2004 Posts: 441 OS: winXP	Can't run-strange error msg Can't open explorer. Msg is Instruction at 0x77784150 referenced at memory 0x014842cc-memory could not be read. then it shuts down. Has done this anumber of times. Running XP. Any ideas?

04-19-2005, 11:52 AM	#5 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,637 OS: win 7 32x 64x rtm	http://support.microsoft.com/default...b;en-us;318378 __________________

04-19-2005, 06:32 PM	#6 (permalink)
originale Registered User Join Date: Sep 2004 Posts: 441 OS: winXP	Alter registry for problems with only one site? Should I assume you want me to go to the website and repair IE? The error msg is only attached to one particular site, though. Should I alter the registry for that reason?

04-20-2005, 12:15 AM	#7 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,637 OS: win 7 32x 64x rtm	not if it is only at one site,the problem could be the site,security settings,popup blocker,not accepting their cookie have you tried another browser to see if the same happens when you go to the site run sfc /scannow __________________

04-20-2005, 01:36 PM	#8 (permalink)
originale Registered User Join Date: Sep 2004 Posts: 441 OS: winXP	Site access problem from all browsers This happens with Firefox and IE. The site tells me it is a corrupt driver- I disagree because it's only one site. It only happens when I try to log into the site- I can browse the site without problem. I even set up a new user name and password thinking there might be a problem with my name/password but the same thing happened with the new name. What can I check- any ideas?

04-14-2005, 03:59 PM	#2 (permalink)
waffleweed Join Date: Mar 2005 Posts: 629 OS: winxp	let me know what windows operating system you running and ill help you out more.

04-14-2005, 05:48 PM	#3 (permalink)
originale Registered User Join Date: Sep 2004 Posts: 441 OS: winXP	Windows XP thanks

04-20-2005, 04:41 PM	#9 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,637 OS: win 7 32x 64x rtm	clear the temp int. files and delete their cookie and try again __________________

04-20-2005, 08:17 PM	#10 (permalink)
originale Registered User Join Date: Sep 2004 Posts: 441 OS: winXP	Clearing temp files doesn't help Already deleted temp files and cookies twice from both firefox and IE- no diff.

04-20-2005, 08:34 PM	#11 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,637 OS: win 7 32x 64x rtm	did you run sfc /scannow __________________

04-21-2005, 01:13 PM	#12 (permalink)
originale Registered User Join Date: Sep 2004 Posts: 441 OS: winXP	didn't run scfr/scarrow did not run scf/scarrow. what is this and how do I run it?

04-21-2005, 01:28 PM	#13 (permalink)
originale Registered User Join Date: Sep 2004 Posts: 441 OS: winXP	windows can't find scannow/sfc Googled scannow/sfc and saw what it was. Went to run, typed it in and windows said it couldn't find this file. What now?

04-21-2005, 04:42 PM	#14 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,637 OS: win 7 32x 64x rtm	system file checker in the run box type sfc /scannow and press enter spell it properly and don't miss the space after the c __________________

04-23-2005, 11:57 AM	#15 (permalink)
originale Registered User Join Date: Sep 2004 Posts: 441 OS: winXP	No XP CD Thanks-didn't realize there was a space. New problem: I dont have the XP CD. The software came pre-packaged by HP as a recovery disc. When I run sfc/scannow, it asks for the Windows CD- but I don't think the recovery disc is what they mean. What happens if I insert the recovery disk- will it cause any other problems?

04-23-2005, 12:02 PM	#16 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,637 OS: win 7 32x 64x rtm	these restore disks are a pain http://www.easydesksoftware.com/recovery.htm the recovery disk usually takes the comp back to the day you bought it __________________ Last edited by dai; 04-23-2005 at 12:03 PM.

04-25-2005, 11:13 AM	#17 (permalink)
originale Registered User Join Date: Sep 2004 Posts: 441 OS: winXP	How to copy CD/DVD driver details Went to the site re: how to copy the pieces of the recovery disc. It then sent me to a link that told me to copy the CD driver which is proprietary. I don't know how to do this. They say to open the device manager for the CD/DVD, click on driver details and then copy the contents of the box.. But how to do this? I can't copy from the dialogue box- do I go into the progam file and try to find the contents there?

04-25-2005, 11:19 AM	#18 (permalink)
originale Registered User Join Date: Sep 2004 Posts: 441 OS: winXP	follow up query There doesn't appear to be a windows folder in my program files so I can't find the individual file for system 32\drivers\cdrom.sys Is that because it's in the recovery disk? Not sure what to do here

04-25-2005, 12:09 PM	#19 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,637 OS: win 7 32x 64x rtm	it is a link i saw and bookmarked thought it might come in handy,we don't get these recovery disks here except mainly on laptops,so i have never got my hands on one to get a good look at it. browse your recovery disks for the files and see what you can find __________________

04-25-2005, 06:29 PM	#20 (permalink)
originale Registered User Join Date: Sep 2004 Posts: 441 OS: winXP	Another thought about the error msg. Been thinking about this problem and it's origins- is it possible that the installation of Firefox interfered with Explorer causing this error msg. On another site that I access with firefox, I can browse the site but can't chat. Firefox closes whenever I try to enter a chat room. These are both sites I've used for quite awhile without a problem before.