IE* Will Not Load fter This Week's Updates

Mountainman1863 · 10-30-2009, 02:20 PM

IE8 was installed on this computer on Sunday. All was working okay at that time. I did not load any additional add-ons intentionally or otherwise to my knowledge. Wednesday morning I updated with the most recent bunch of Microsoft updates. Now IE8 appears to startup for shuts down adter the outline of the window comes up.

When I open the context menu and try to open IE8 "Start Without Add-ons", it works as expected with the alert bar under the menu headers. Looking at "Manage Add-ons" under the Tool menu, I now see a whole bunch of what appears to be new BHOs, Add-ons etc. Ones I had previously marked as "Disabled are still disabled, but all the new ones, which I don't even know what the heck they are, are Enabled.

It seems one, some, or a combination are preventing IE8 from fully loading under normal start precedures.

How do I determine which need to be disabled? Is this only the repeated 50% trial and error method or is ther a more elegant technique? Or does this predict some more nefarious problem?

I've been cointinually running AVG virus and PC Spyware Doctor for nearly a year, if that could be of any concern.

TIA for advice

steveb1234 · 10-30-2009, 02:30 PM

goto to control panel add/remove programs and unnstall all unwanted toolbars.
You could also try running a scan with malwarebytes to remove spyware.
http://www.malwarebytes.org/mbam.php
You could also try a browser reset through internet options advanced tab.
this should restore IE to default settings without add-ons.

**simpswr** · 10-30-2009, 02:52 PM

You can disable them all . . IE will reload the ones it needs

Mountainman1863 · 10-31-2009, 02:18 PM

I disabled them all, am doing a normal start of IE8. It loads with everything disabled, but no add-ons have loaded upon demand, and none of even the MSFT ones have become enabled. For example I manually enabled the Adobe ones just to get YouTube working.
Basically the problem isn't solved because I have not found the bad conflicting add-ons?

Any additional ideas?

**simpswr** · 10-31-2009, 02:21 PM

Just keep using it and adding them as you need them .. nothing wrong with leaving them disabled if you don't need them

Mountainman1863 · 10-31-2009, 07:28 PM

OK. If I only knew which ones are needed....

**simpswr** · 10-31-2009, 07:31 PM

You will know when it asks if you want to load them

Mountainman1863 · 11-03-2009, 09:29 PM

Besides that problem, the original anoying problem (IE8 not loading unless add-ons are turned off in context menu) appeared again and is persistent. I have run malwarebytes as suggested and my original pestware appls, the process did knock out a few things. Since they are gone now, maybe it wasn't them in the first place.

I will try to get more info to post here.

thanks for any advice, especially advice that works :)

Mountainman1863 · 11-07-2009, 02:19 PM

I completely reinstalled IE8 successfully and fully with no change in performance at all -- it will only load with the no add-ons context menu. When I try to load it normally, it produces a dmp file, like PCTBD101329223.dmp And this was before the update was downloaded from MSFT, that one of which has not affected its bad behavior. So maybe it was another update. The MSFT notifier has not engaged, so they do not know about this problem on this machine.

Seems to me IE8 has a problem loading, if it produces a dmp file. It doesn't appear to have anything to do with malware which is not on the system anyway. Again this problem appeared after the load of MSFT patches last week.

**simpswr** · 11-07-2009, 02:26 PM

Have you disabled the addons one at a time to see wiich is the troublemaker?

Mountainman1863 · 11-08-2009, 01:14 PM

^^ No, I haven't. What if it is an interaction beween two of them? I have 92 add-ons, including some 32 from Microsoft. Before IE8 I recall having about 20.

**simpswr** · 11-08-2009, 01:28 PM

Can't answer that . . I disable all of them when I work on a pc so that they do not cause issues . . they reload as needed. Right now, I have 5 on my personal system

Mountainman1863 · 11-24-2009, 02:18 PM

I found that PC Tools Spyware Doctor add-ons caused the crashes. I told them the problems with Spyware Doctor I was having including ones I did not include here. Their support instructed me to uninstall and to reinstall under Safe Boot. I did that and am able to load up IE8, though it is very slow. And with many fewer add-ons listed. Why??

Still their ThreatFire service crashes at times, perhaps resulting in my sound device being inoperative too, etc.

What do I expect with a multi-patched old installation of XP Pro, no troubles? Actually I have several recalcitrant problems I either work around or just ignore. The probably all have sources and fixes, but I'm so tee'd off at MSFT's OS incompetencies I can't be bothered to call them.

**simpswr** · 11-24-2009, 02:37 PM

I uninstall that rascal when I encounter it . . If the system is unstalble, I would consider a clean install . .

10-30-2009, 02:20 PM	#1 (permalink)
Mountainman1863 Registered User Join Date: Dec 2007 Location: Syracuse Posts: 60 OS: XP Pro SP2 (both machines)	*IE Will Not Load fter This Week's Updates** IE8 was installed on this computer on Sunday. All was working okay at that time. I did not load any additional add-ons intentionally or otherwise to my knowledge. Wednesday morning I updated with the most recent bunch of Microsoft updates. Now IE8 appears to startup for shuts down adter the outline of the window comes up. When I open the context menu and try to open IE8 "Start Without Add-ons", it works as expected with the alert bar under the menu headers. Looking at "Manage Add-ons" under the Tool menu, I now see a whole bunch of what appears to be new BHOs, Add-ons etc. Ones I had previously marked as "Disabled are still disabled, but all the new ones, which I don't even know what the heck they are, are Enabled. It seems one, some, or a combination are preventing IE8 from fully loading under normal start precedures. How do I determine which need to be disabled? Is this only the repeated 50% trial and error method or is ther a more elegant technique? Or does this predict some more nefarious problem? I've been cointinually running AVG virus and PC Spyware Doctor for nearly a year, if that could be of any concern. TIA for advice

10-30-2009, 02:30 PM	#2 (permalink)
steveb1234 Registered User Join Date: May 2009 Posts: 374 OS: xp, windows 7	*Re: IE Will Not Load fter This Week's Updates** goto to control panel add/remove programs and unnstall all unwanted toolbars. You could also try running a scan with malwarebytes to remove spyware. http://www.malwarebytes.org/mbam.php You could also try a browser reset through internet options advanced tab. this should restore IE to default settings without add-ons.

10-30-2009, 02:52 PM	#3 (permalink)
simpswr Moderator Hardware Team Join Date: May 2007 Location: Houston, Texas Posts: 12,325 OS: XP, Vista, Win 7	*Re: IE Will Not Load fter This Week's Updates You can disable them all . . IE will reload the ones it needs __________________ Rich MemTest86 \| BenchTest \| Virus/Trojan/Spyware Help How to post a Screen Shot \| PC running slow?**

10-31-2009, 02:18 PM	#4 (permalink)
Mountainman1863 Registered User Join Date: Dec 2007 Location: Syracuse Posts: 60 OS: XP Pro SP2 (both machines)	*Re: IE Will Not Load fter This Week's Updates** I disabled them all, am doing a normal start of IE8. It loads with everything disabled, but no add-ons have loaded upon demand, and none of even the MSFT ones have become enabled. For example I manually enabled the Adobe ones just to get YouTube working. Basically the problem isn't solved because I have not found the bad conflicting add-ons? Any additional ideas?

10-31-2009, 02:21 PM	#5 (permalink)
simpswr Moderator Hardware Team Join Date: May 2007 Location: Houston, Texas Posts: 12,325 OS: XP, Vista, Win 7	*Re: IE Will Not Load fter This Week's Updates Just keep using it and adding them as you need them .. nothing wrong with leaving them disabled if you don't need them __________________ Rich MemTest86 \| BenchTest \| Virus/Trojan/Spyware Help How to post a Screen Shot \| PC running slow?**

10-31-2009, 07:28 PM	#6 (permalink)
Mountainman1863 Registered User Join Date: Dec 2007 Location: Syracuse Posts: 60 OS: XP Pro SP2 (both machines)	*Re: IE Will Not Load fter This Week's Updates** OK. If I only knew which ones are needed....

10-31-2009, 07:31 PM	#7 (permalink)
simpswr Moderator Hardware Team Join Date: May 2007 Location: Houston, Texas Posts: 12,325 OS: XP, Vista, Win 7	*Re: IE Will Not Load fter This Week's Updates You will know when it asks if you want to load them __________________ Rich MemTest86 \| BenchTest \| Virus/Trojan/Spyware Help How to post a Screen Shot \| PC running slow?**

11-03-2009, 09:29 PM	#8 (permalink)
Mountainman1863 Registered User Join Date: Dec 2007 Location: Syracuse Posts: 60 OS: XP Pro SP2 (both machines)	*Re: IE Will Not Load fter This Week's Updates** Besides that problem, the original anoying problem (IE8 not loading unless add-ons are turned off in context menu) appeared again and is persistent. I have run malwarebytes as suggested and my original pestware appls, the process did knock out a few things. Since they are gone now, maybe it wasn't them in the first place. I will try to get more info to post here. thanks for any advice, especially advice that works :) Last edited by Mountainman1863; 11-03-2009 at 09:30 PM.

11-07-2009, 02:19 PM	#9 (permalink)
Mountainman1863 Registered User Join Date: Dec 2007 Location: Syracuse Posts: 60 OS: XP Pro SP2 (both machines)	*Re: IE Will Not Load fter This Week's Updates** I completely reinstalled IE8 successfully and fully with no change in performance at all -- it will only load with the no add-ons context menu. When I try to load it normally, it produces a dmp file, like PCTBD101329223.dmp And this was before the update was downloaded from MSFT, that one of which has not affected its bad behavior. So maybe it was another update. The MSFT notifier has not engaged, so they do not know about this problem on this machine. Seems to me IE8 has a problem loading, if it produces a dmp file. It doesn't appear to have anything to do with malware which is not on the system anyway. Again this problem appeared after the load of MSFT patches last week.

11-07-2009, 02:26 PM	#10 (permalink)
simpswr Moderator Hardware Team Join Date: May 2007 Location: Houston, Texas Posts: 12,325 OS: XP, Vista, Win 7	*Re: IE Will Not Load fter This Week's Updates Have you disabled the addons one at a time to see wiich is the troublemaker? __________________ Rich MemTest86 \| BenchTest \| Virus/Trojan/Spyware Help How to post a Screen Shot \| PC running slow?**

11-08-2009, 01:14 PM	#11 (permalink)
Mountainman1863 Registered User Join Date: Dec 2007 Location: Syracuse Posts: 60 OS: XP Pro SP2 (both machines)	*Re: IE Will Not Load fter This Week's Updates** ^^ No, I haven't. What if it is an interaction beween two of them? I have 92 add-ons, including some 32 from Microsoft. Before IE8 I recall having about 20.

11-08-2009, 01:28 PM	#12 (permalink)
simpswr Moderator Hardware Team Join Date: May 2007 Location: Houston, Texas Posts: 12,325 OS: XP, Vista, Win 7	*Re: IE Will Not Load fter This Week's Updates Can't answer that . . I disable all of them when I work on a pc so that they do not cause issues . . they reload as needed. Right now, I have 5 on my personal system __________________ Rich MemTest86 \| BenchTest \| Virus/Trojan/Spyware Help How to post a Screen Shot \| PC running slow?** Last edited by simpswr; 11-08-2009 at 01:29 PM.

11-24-2009, 02:18 PM	#13 (permalink)
Mountainman1863 Registered User Join Date: Dec 2007 Location: Syracuse Posts: 60 OS: XP Pro SP2 (both machines)	*Re: IE Will Not Load fter This Week's Updates** I found that PC Tools Spyware Doctor add-ons caused the crashes. I told them the problems with Spyware Doctor I was having including ones I did not include here. Their support instructed me to uninstall and to reinstall under Safe Boot. I did that and am able to load up IE8, though it is very slow. And with many fewer add-ons listed. Why?? Still their ThreatFire service crashes at times, perhaps resulting in my sound device being inoperative too, etc. What do I expect with a multi-patched old installation of XP Pro, no troubles? Actually I have several recalcitrant problems I either work around or just ignore. The probably all have sources and fixes, but I'm so tee'd off at MSFT's OS incompetencies I can't be bothered to call them.

11-24-2009, 02:37 PM	#14 (permalink)
simpswr Moderator Hardware Team Join Date: May 2007 Location: Houston, Texas Posts: 12,325 OS: XP, Vista, Win 7	*Re: IE Will Not Load fter This Week's Updates I uninstall that rascal when I encounter it . . If the system is unstalble, I would consider a clean install . . __________________ Rich MemTest86 \| BenchTest \| Virus/Trojan/Spyware Help How to post a Screen Shot \| PC running slow?**