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#1 (permalink) |
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Registered User
Join Date: Aug 2009
Posts: 1
OS: Windows XP
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why dose IE8 say I have a virus when I don't?
I run a weekly scan with ESET NOD32 antivuirus and I don't get any viruses there but when I go on the internet, usualy once a day it will run an online scan with Personal antivirus, then they want me to download it, last month I did and all of a sudden I had 37 different viruses, I couldn't remove the program, so I reset my computer, now it is happening again and as soon as I got a message from personal antivirus I ran a scan with NOD32.
Why do I keep getting this message and is there a way to block Personal Antivirus? * Other info: ~I have an acer aspireone laptop, the one shown in the at&t commercial (the really small computer) ~I am only 12! simplest tems would be apreciated, even if I read an a 10th grade level. |
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#2 (permalink) |
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Assistant Manager, Microsoft Support
Join Date: Jan 2005
Location: Six-burgh, Pennsylvania
Posts: 14,192
OS: XP Home SP3/XP Pro SP3/Vista Ultimate SP2/Windows 7 Professional
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Re: why dose IE8 say I have a virus when I don't?
Welcome to TSF
![]() Personal Antivirus is a rogue anti-spyware created by company named Innovagest 2000 and is a clone of General Antivirus and Internet Antivirus Pro. This program is advertised through the use of Trojans that display fake security alerts on your computer. These alerts will contain messages stating that your computer is under attack or that malware has been detected running on your computer. When you click on these alerts, Personal Antivirus will be installed on your computer and automatically be configured to run when you start Windows. When running, it will scan your computer and display a variety of infections that cannot be removed unless you first purchase the program. In reality, though, these infections are all fake and are only be shown to scare you into purchasing the program. http://www.bleepingcomputer.com/viru...onal-antivirus Malwarebtyes should remove this infection, click the above link. If you are experiencing further issues after running malwarebytes, the security team can help you with this. We cannot assist you with this issue here in the Microsoft Support Forum. Please follow their pre-posting process outlined here: NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help After running through all the steps, you shall have a proper set of logs. Please post them in a new topic in the Virus/Trojan/Spyware Help , as this one shall be closed. If you have trouble with one of the steps, simply move on to the next one, and make note of it in your thread. Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply.
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