"No connection to the internet - work off line" message

TommyR · 08-23-2009, 08:07 AM

I have Juno Dial-up service.

Recently when I run Juno I get "No connection to the internet - work off line" message. I go and reset it in either the Tools and/or file section but as soon as I try to do anything it reverts right back to Work offline.

Whats causing this and how do I fix it. IE 8 is installed.

I need help with this - I can't do any updates. It affects 'Juno' IE and the regular IE.

My fireFox works fine. My connection to the internet is good also.

Thanking in advance.

-TommyR

**ArmaTheGreek** · 08-25-2009, 06:07 PM

Try deleting you current 'Juno' dial up connection and create a new one

before creating a new one, go to tools > internet options > connections > and make sure the white box there is empty

then go back to tools > uncheck work offline

then re-create your 'Juno' dial up connection and see if it's going to work

if you're still getting 'work offline' error, it's possible that your IE is corrupted and that'll affect 'Juno IE' since it uses IE as well.

last resort, uninstall IE8 and go back to IE7

TommyR · 08-25-2009, 06:42 PM

ok, it seems to be a little better. But I will print out your help and follow it.

thanks you for your help.

-TommyR

**ArmaTheGreek** · 08-25-2009, 06:54 PM

No problem, just post back if there's still a problem.

08-23-2009, 08:07 AM	#1 (permalink)
TommyR Registered User Join Date: Dec 2007 Location: USA Posts: 4 OS: xp sp2 My System	"No connection to the internet - work off line" message I have Juno Dial-up service. Recently when I run Juno I get "No connection to the internet - work off line" message. I go and reset it in either the Tools and/or file section but as soon as I try to do anything it reverts right back to Work offline. Whats causing this and how do I fix it. IE 8 is installed. I need help with this - I can't do any updates. It affects 'Juno' IE and the regular IE. My fireFox works fine. My connection to the internet is good also. Thanking in advance. -TommyR

08-25-2009, 06:07 PM	#2 (permalink)
ArmaTheGreek Pass The Oreos Join Date: Aug 2009 Location: Cainta, PH Posts: 570 OS: Windows XP SP2 My System	Re: "No connection to the internet - work off line" message Try deleting you current 'Juno' dial up connection and create a new one before creating a new one, go to tools > internet options > connections > and make sure the white box there is empty then go back to tools > uncheck work offline then re-create your 'Juno' dial up connection and see if it's going to work if you're still getting 'work offline' error, it's possible that your IE is corrupted and that'll affect 'Juno IE' since it uses IE as well. last resort, uninstall IE8 and go back to IE7 __________________ Regards, Arma The Greek "Look using your eyes but see with your mind."

08-25-2009, 06:42 PM	#3 (permalink)
TommyR Registered User Join Date: Dec 2007 Location: USA Posts: 4 OS: xp sp2 My System	Re: "No connection to the internet - work off line" message ok, it seems to be a little better. But I will print out your help and follow it. thanks you for your help. -TommyR

08-25-2009, 06:54 PM	#4 (permalink)
ArmaTheGreek Pass The Oreos Join Date: Aug 2009 Location: Cainta, PH Posts: 570 OS: Windows XP SP2 My System	Re: "No connection to the internet - work off line" message No problem, just post back if there's still a problem. __________________ Regards, Arma The Greek "Look using your eyes but see with your mind."