[SOLVED] Network Interface Card (NIC?)

gsl · 08-23-2009, 05:02 AM

Our desktop PC won't connect to internet. Problem has occurred before and we've solved by going to Device Manager, found NIC, uninstalled the NIC and rebooted. Problem today is I can't locate either Device Manager or NIC. Can you help? Many thanks Gary

**kev1952** · 08-23-2009, 05:52 PM

Good to hear from you again, Gary. Pity it's because of a problem.

You actually can't find (as in "it's not there") Device Manager??? Have you tried clicking "Start|Run" and typing "devmgmt.msc"? This command should start up Device Manager and then you should be able to uninstall/reinstall the NIC.

If this doesn't work then please let us know some more detail about the machine. When did it stop working? Did it stop after installing a Windows Update (perhaps SP3) or other software? Have you tried a System Restore back to before the problem occurred?

gsl · 08-24-2009, 02:42 PM

Quote:

Originally Posted by kev1952

Good to hear from you again, Gary. Pity it's because of a problem.

You actually can't find (as in "it's not there") Device Manager??? Have you tried clicking "Start|Run" and typing "devmgmt.msc"? This command should start up Device Manager and then you should be able to uninstall/reinstall the NIC.

If this doesn't work then please let us know some more detail about the machine. When did it stop working? Did it stop after installing a Windows Update (perhaps SP3) or other software? Have you tried a System Restore back to before the problem occurred?

Kev, thanks for your guidance (again). Hope all ok with you. Unfortunately it doesn't seem to work. I got Device Manager thru' Start, Run but none of the options then appear to be the NIC (Options include: "Computer", "Disc Drives", Human Interface Devices", Network Adaptors + many others but not "NIC". Also tried System Restore on 3 separate prior dates but was not able to restore the PC.

As to how / when problem occurred, this was only 2 days ago after working fine for 4 months or more. Machine is 5-yr old Dell Dimension 4600. we haven't (intentionally loaded any Windows Update or other software.

Any ideas? Thanks again. Gary

**kev1952** · 08-24-2009, 03:36 PM

"Network Adapters" is the heading you want. Expand the entry (click on the "+") and right click any entries there. Select "uninstall" and let the system remove them. Close Device Manager and reboot the machine. Windows will now find the hardware and reinstall it. Let us know.....

gsl · 08-25-2009, 02:34 PM

Kev, you've done it again. It works now. Many thanks. Have a good day. Gary

**kev1952** · 08-26-2009, 08:01 AM

Very pleased to have helped! You can now mark this thread solved.

08-23-2009, 05:02 AM	#1 (permalink)
gsl Registered User Join Date: Jan 2009 Posts: 14 OS: xp	[SOLVED] Network Interface Card (NIC?) Our desktop PC won't connect to internet. Problem has occurred before and we've solved by going to Device Manager, found NIC, uninstalled the NIC and rebooted. Problem today is I can't locate either Device Manager or NIC. Can you help? Many thanks Gary

08-23-2009, 05:52 PM	#2 (permalink)
kev1952 TSF Enthusiast Join Date: Dec 2006 Location: Townsville, Australia Posts: 1,007 OS: Win Vista Home Premium	Re: Network Interface Card (NIC?) Good to hear from you again, Gary. Pity it's because of a problem. You actually can't find (as in "it's not there") Device Manager??? Have you tried clicking "Start\|Run" and typing "devmgmt.msc"? This command should start up Device Manager and then you should be able to uninstall/reinstall the NIC. If this doesn't work then please let us know some more detail about the machine. When did it stop working? Did it stop after installing a Windows Update (perhaps SP3) or other software? Have you tried a System Restore back to before the problem occurred? __________________ Cheers.... Kev *"The Definition of an Upgrade: Take old bugs out, put new ones in."* Please don't send me PM's for support. Post in the forums for everyone to benefit.

08-24-2009, 03:36 PM	#4 (permalink)
kev1952 TSF Enthusiast Join Date: Dec 2006 Location: Townsville, Australia Posts: 1,007 OS: Win Vista Home Premium	Re: Network Interface Card (NIC?) "Network Adapters" is the heading you want. Expand the entry (click on the "+") and right click any entries there. Select "uninstall" and let the system remove them. Close Device Manager and reboot the machine. Windows will now find the hardware and reinstall it. Let us know..... __________________ Cheers.... Kev *"The Definition of an Upgrade: Take old bugs out, put new ones in."* Please don't send me PM's for support. Post in the forums for everyone to benefit.

08-25-2009, 02:34 PM	#5 (permalink)
gsl Registered User Join Date: Jan 2009 Posts: 14 OS: xp	Re: Network Interface Card (NIC?) Kev, you've done it again. It works now. Many thanks. Have a good day. Gary

08-26-2009, 08:01 AM	#6 (permalink)
kev1952 TSF Enthusiast Join Date: Dec 2006 Location: Townsville, Australia Posts: 1,007 OS: Win Vista Home Premium	Re: [SOLVED] Network Interface Card (NIC?) Very pleased to have helped! You can now mark this thread solved. __________________ Cheers.... Kev *"The Definition of an Upgrade: Take old bugs out, put new ones in."* Please don't send me PM's for support. Post in the forums for everyone to benefit.