Connected but can't load

badger1 · 07-03-2009, 03:15 PM

I am on Windows XP and have look ed through many pages here about being connected and being unable to load a webpage of any kind. I've tried lots of things suggested here but so far none work. SO, I'm just asking fresh now. I'm trying both Firefox and IE, I've configured my IP and DNS, even reset my winsocks to no avail. Says I'm connected at full strength, pinged and got 4 out of 4, but still webpages won't load. I can hook my laptop up without difficulty, but my home computer (which I just brough back from my work - it wasn't connected there) has been reconnected here at home and now just won't load pages. any suggestions?

Prometheus_Fire · 07-03-2009, 04:57 PM

Are you connecting via ethernet cable or wireless?

Also, have you installed any software, e.g. anti-virus lately?

Has anything changed that you are aware of since immediately prior to your loss of connectivity.

badger1 · 07-03-2009, 05:04 PM

I am on cable, have not downloaded any new software.

badger1 · 07-03-2009, 05:06 PM

The only that happened (to my knowledge) was I took my pc to work offline on some things, it's been there for a couple of months, and now I brought it back home and had to reset my IP and DSN back in, and it states I'm good on the connectivity, but no pages...

badger1 · 07-03-2009, 07:12 PM

Quote:

Originally Posted by badger1

The only that happened (to my knowledge) was I took my pc to work offline on some things, it's been there for a couple of months, and now I brought it back home and had to reset my IP and DSN back in, and it states I'm good on the connectivity, but no pages...

I meant to state that I took it to work to work offline...sorry.

badger1 · 07-04-2009, 02:06 AM

I have to think it's a simple matter if anybody has any advice...

Prometheus_Fire · 07-04-2009, 01:21 PM

Sounds like a possible DNS issue.

Where do you pick up DNS from?

Can you open a command prompt and type in: nslookup www.google.com? (Without the question mark!)

What reply do you get?

**lorjack** · 07-04-2009, 03:36 PM

Supply the following information please.

OS running on all affected systems
Make & models of all equipment (routers, network cards, modems).
Wired or wireless?
What wireless encryption is in use? (WPA, WPA2, WEP, None)
Browsers being used (Firefox, IE, Safari, Opera,...)
What security software is installed? (Firewalls, AV, Spyware, Malware,...)

Open up a command prompt (Start > run > cmd)
Type the following bolded commands and post the results for each affected machine.

ipconfig /all
ping www.google.com
ping 74.125.53.99

Note: To post results of commands, alternate click on the top of the command prompt > edit > select all >
alternate click on the top of the command prompt > edit > copy > paste in a message here. If you are on
a computer that can't connect to the internet then paste the contents in a text document and save it to a
portable media like a flash drive, then use an internet capable machine to post the contents.

07-03-2009, 03:15 PM	#1 (permalink)
badger1 Registered User Join Date: Jul 2009 Posts: 5 OS: Windows XP	Connected but can't load I am on Windows XP and have look ed through many pages here about being connected and being unable to load a webpage of any kind. I've tried lots of things suggested here but so far none work. SO, I'm just asking fresh now. I'm trying both Firefox and IE, I've configured my IP and DNS, even reset my winsocks to no avail. Says I'm connected at full strength, pinged and got 4 out of 4, but still webpages won't load. I can hook my laptop up without difficulty, but my home computer (which I just brough back from my work - it wasn't connected there) has been reconnected here at home and now just won't load pages. any suggestions?

07-03-2009, 04:57 PM	#2 (permalink)
Prometheus_Fire Registered User Join Date: Jan 2007 Posts: 134 OS: Win2K, WinXP, Win Vista, Win2K3, Win2K8, IOS	Re: Connected but can't load Are you connecting via ethernet cable or wireless? Also, have you installed any software, e.g. anti-virus lately? Has anything changed that you are aware of since immediately prior to your loss of connectivity.

07-03-2009, 05:04 PM	#3 (permalink)
badger1 Registered User Join Date: Jul 2009 Posts: 5 OS: Windows XP	Re: Connected but can't load I am on cable, have not downloaded any new software.

07-03-2009, 05:06 PM	#4 (permalink)
badger1 Registered User Join Date: Jul 2009 Posts: 5 OS: Windows XP	Re: Connected but can't load The only that happened (to my knowledge) was I took my pc to work offline on some things, it's been there for a couple of months, and now I brought it back home and had to reset my IP and DSN back in, and it states I'm good on the connectivity, but no pages...

07-04-2009, 02:06 AM	#6 (permalink)
badger1 Registered User Join Date: Jul 2009 Posts: 5 OS: Windows XP	Re: Connected but can't load webpages I have to think it's a simple matter if anybody has any advice...

07-04-2009, 01:21 PM	#7 (permalink)
Prometheus_Fire Registered User Join Date: Jan 2007 Posts: 134 OS: Win2K, WinXP, Win Vista, Win2K3, Win2K8, IOS	Re: Connected but can't load Sounds like a possible DNS issue. Where do you pick up DNS from? Can you open a command prompt and type in: *nslookup www.google.com? (Without the question mark!) What reply do you get? Last edited by Prometheus_Fire; 07-04-2009 at 01:28 PM. Reason: Just another point.*

07-04-2009, 03:36 PM	#8 (permalink)
lorjack TSF Enthusiast Join Date: Nov 2007 Location: Planet Earth Posts: 2,205 OS: Windows 2K, XP Pro sp3, Windows Vista, Windows 7, Ubuntu	Re: Connected but can't load Supply the following information please. OS running on all affected systems Make & models of all equipment (routers, network cards, modems). Wired or wireless? What wireless encryption is in use? (WPA, WPA2, WEP, None) Browsers being used (Firefox, IE, Safari, Opera,...) What security software is installed? (Firewalls, AV, Spyware, Malware,...) Open up a command prompt (Start > run > cmd) Type the following bolded commands and post the results for each affected machine. ipconfig /all ping www.google.com ping 74.125.53.99 Note: To post results of commands, alternate click on the top of the command prompt > edit > select all > alternate click on the top of the command prompt > edit > copy > paste in a message here. If you are on a computer that can't connect to the internet then paste the contents in a text document and save it to a portable media like a flash drive, then use an internet capable machine to post the contents. __________________ Those who can't write, write manuals. Don't trouble trouble until trouble troubles you...