Menu Bar issue

BruckM · 06-27-2009, 04:35 PM

IE 8.0
XP
CLosing and restarting IE
background color on menu bars is black rendering menus illegible
see attached screenshot

Brellis2 · 06-29-2009, 09:43 PM

Hi, I too have this problem of blacked out menu and tool bars in IE8. I also use Firefox and am tempted to abandon IE8 altogether after unsuccessful attempts to repair and other forum postings. I am using winXP SP2, Installed IE8 about 2 months ago and had no problems apart from very slow launch, until 2 days ago when blacked out strips appeared, also some tool bars are superimposed on others.
The main changes that have occured in last 2 days has been updating of drivers which appeared to be all OK but then I found IE8 problem. Suspected Nvdia GeForce2- MX driver so did windback but this did not fix anything so restored a recent update driver, and IE8 problem persists.
Have not yet tried windback on other driver updates, but would not expect these to have any effect. These are SiS Accellerated Graphics Port, & PCI USB 2.0 Enhanced Host Controller.
Removal of all IE addons and toolbars has no effect.
Any suggestions would be welcome.

Brellis2 · 06-30-2009, 09:08 PM

I can now report that when I loaded IE8 on receipt of your reply, for the first time today, that IE8 loaded perfectly with no black bands!!! So the issue seems to have repaired itself.
The only actions I have taken are:
1. Tried a suggestion made by others on another forum to press Left-Alt-Shft-PrtScr. This changes the screen contrasts for poor sight. The result is ghastly but everything is readable.
2. Repeated action and selected Cancel in an attempt to reverse the screen contrast, but this didnt seem to work, and repeated action until it did. This resulted in a switch to a very low resolution.
3. Re-power'd the PC and found resolution restored but all windows display properties settings lost, so reset these. Checked IE8 and was still showing black bands. Closed IE8 and shut down PC for the night.

I had posted a message on the Microsoft Online Assisted Support site and received a reply offering to help. I understand this would be at no charge. I will not need it now. Others might like to try that.
Sorry I cant offer any explanation for the "fix". I just hope the problem doesn't return. I normally use Firefox anyway!
Cheers

BruckM · 07-19-2009, 01:34 PM

where is the Microsoft Online Assisted Support that does not cost $59.99? I can only find the support that costs. Is that the only option?

Cdx · 07-19-2009, 04:38 PM

I recommend using Mozilla Firefox, it is a much faster, less buggy, and safer browser.

You can download Mozilla Firefox here:
Mozilla Firefox

06-29-2009, 09:43 PM	#2 (permalink)
Brellis2 Registered User Join Date: Jun 2009 Location: Auckland, NZ Posts: 2 OS: winXP, SP2	Re: Menu Bar issue Hi, I too have this problem of blacked out menu and tool bars in IE8. I also use Firefox and am tempted to abandon IE8 altogether after unsuccessful attempts to repair and other forum postings. I am using winXP SP2, Installed IE8 about 2 months ago and had no problems apart from very slow launch, until 2 days ago when blacked out strips appeared, also some tool bars are superimposed on others. The main changes that have occured in last 2 days has been updating of drivers which appeared to be all OK but then I found IE8 problem. Suspected Nvdia GeForce2- MX driver so did windback but this did not fix anything so restored a recent update driver, and IE8 problem persists. Have not yet tried windback on other driver updates, but would not expect these to have any effect. These are SiS Accellerated Graphics Port, & PCI USB 2.0 Enhanced Host Controller. Removal of all IE addons and toolbars has no effect. Any suggestions would be welcome.

06-30-2009, 09:08 PM	#3 (permalink)
Brellis2 Registered User Join Date: Jun 2009 Location: Auckland, NZ Posts: 2 OS: winXP, SP2	Re: Menu Bar issue I can now report that when I loaded IE8 on receipt of your reply, for the first time today, that IE8 loaded perfectly with no black bands!!! So the issue seems to have repaired itself. The only actions I have taken are: 1. Tried a suggestion made by others on another forum to press Left-Alt-Shft-PrtScr. This changes the screen contrasts for poor sight. The result is ghastly but everything is readable. 2. Repeated action and selected Cancel in an attempt to reverse the screen contrast, but this didnt seem to work, and repeated action until it did. This resulted in a switch to a very low resolution. 3. Re-power'd the PC and found resolution restored but all windows display properties settings lost, so reset these. Checked IE8 and was still showing black bands. Closed IE8 and shut down PC for the night. I had posted a message on the Microsoft Online Assisted Support site and received a reply offering to help. I understand this would be at no charge. I will not need it now. Others might like to try that. Sorry I cant offer any explanation for the "fix". I just hope the problem doesn't return. I normally use Firefox anyway! Cheers

07-19-2009, 01:34 PM	#4 (permalink)
BruckM Registered User Join Date: Jun 2009 Posts: 7 OS: xp	Re: Menu Bar issue where is the Microsoft Online Assisted Support that does not cost $59.99? I can only find the support that costs. Is that the only option?

07-19-2009, 04:38 PM	#5 (permalink)
Cdx Tech, Games Team Join Date: Jan 2009 Location: California Posts: 402 OS: Windows 7 Ultimate/Vista/XP/Unix My System	Re: Menu Bar issue I recommend using Mozilla Firefox, it is a much faster, less buggy, and safer browser. You can download Mozilla Firefox here: Mozilla Firefox