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#1 (permalink) |
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Registered User
Join Date: Jun 2009
Posts: 4
OS: xp sp2 , vista sp2
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my home page keeps changing no matter waht i do, i tried to do adware scans and ending processes but they dont work and i get random popups please help.
here is my hijackthis log. Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 3:15:07 PM, on 6/21/2009 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v8.00 (8.00.6001.18702) Boot mode: Normal Running processes: C:\WINDOWS2\System32\smss.exe C:\WINDOWS2\system32\winlogon.exe C:\WINDOWS2\system32\services.exe C:\WINDOWS2\system32\lsass.exe C:\WINDOWS2\system32\svchost.exe C:\WINDOWS2\System32\svchost.exe C:\WINDOWS2\system32\spoolsv.exe C:\WINDOWS2\System32\svchost.exe C:\WINDOWS2\system32\slserv.exe C:\WINDOWS2\system32\svchost.exe C:\WINDOWS2\Explorer.EXE C:\Program Files\Apoint2K\Apoint.exe C:\Program Files\Lenovo\EnergyCut\utilty.exe C:\Program Files\Lenovo\EnergyCut\EnergyCut.exe C:\WINDOWS2\SOUNDMAN.EXE C:\Program Files\HP\HP Software Update\HPWuSchd2.exe C:\WINDOWS2\system32\ctfmon.exe C:\Program Files\Apoint2K\Apntex.exe C:\WINDOWS2\system32\conime.exe C:\WINDOWS2\system32\taskmgr.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll O2 - BHO: Invoke Class - {CB72A80B-8A97-4ede-B442-D4C1F9DD1AE1} - C:\WINDOWS2\system32\dbpd.dll O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS2\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32 O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS2\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS2\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe O4 - HKLM\..\Run: [EnergyUtility] C:\Program Files\Lenovo\EnergyCut\utilty.exe O4 - HKLM\..\Run: [EnergyCut] C:\Program Files\Lenovo\EnergyCut\EnergyCut.exe O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe" O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS2\system32\ctfmon.exe O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe O4 - HKLM\..\Policies\Explorer\Run: [669b] rundll32 "C:\WINDOWS2\Downlo~1\669b.dll",Run O4 - HKUS\S-1-5-19\..\Run: [ctfmon.exe] C:\WINDOWS2\system32\CTFMON.EXE (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [ctfmon.exe] C:\WINDOWS2\system32\CTFMON.EXE (User 'NETWORK SERVICE') O4 - HKUS\S-1-5-18\..\Run: [ctfmon.exe] C:\WINDOWS2\system32\CTFMON.EXE (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\Run: [ctfmon.exe] C:\WINDOWS2\system32\CTFMON.EXE (User 'Default user') O9 - Extra button: ·????¨?° - {6096E38F-5AC1-4391-8EC4-75DFA92FB32F} - http://tomatolei.com (file missing) O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O15 - ESC Trusted Zone: http://*.update.microsoft.com O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1241187705828 O16 - DPF: {784797A8-342D-4072-9486-03C8D0F2F0A1} (Battlefield Heroes Updater) - https://play.battlefield-heroes.com/...r_4.0.15.0.cab O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS2\system32\Ati2evxx.exe O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS2\system32\HPZipm12.exe O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS2\SYSTEM32\slserv.exe -- End of file - 4820 bytes |
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#5 (permalink) |
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Registered User
Join Date: Jun 2009
Posts: 4
OS: xp sp2 , vista sp2
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Re: my home page keeps changing
i uninstall ie 8 and the hijackthis log is a bit different so here it is
Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 12:01:49 AM, on 6/26/2009 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Boot mode: Normal Running processes: C:\WINDOWS2\System32\smss.exe C:\WINDOWS2\system32\winlogon.exe C:\WINDOWS2\system32\services.exe C:\WINDOWS2\system32\lsass.exe C:\WINDOWS2\system32\Ati2evxx.exe C:\WINDOWS2\system32\svchost.exe C:\Program Files\Windows Defender\MsMpEng.exe C:\WINDOWS2\System32\svchost.exe C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe C:\WINDOWS2\system32\spoolsv.exe C:\WINDOWS2\System32\svchost.exe C:\WINDOWS2\system32\t.exe C:\WINDOWS2\system32\slserv.exe C:\WINDOWS2\system32\svchost.exe C:\WINDOWS2\system32\Ati2evxx.exe C:\WINDOWS2\Explorer.EXE C:\Program Files\Apoint2K\Apoint.exe C:\Program Files\Lenovo\EnergyCut\utilty.exe C:\Program Files\Lenovo\EnergyCut\EnergyCut.exe C:\WINDOWS2\SOUNDMAN.EXE C:\Program Files\HP\HP Software Update\HPWuSchd2.exe C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe C:\Program Files\Windows Defender\MSASCui.exe C:\WINDOWS2\system32\ctfmon.exe C:\Documents and Settings\Richard\Local Settings\Application Data\Google\Update\GoogleUpdate.exe C:\WINDOWS2\system32\monitorbk.exe C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe C:\Program Files\Apoint2K\Apntex.exe C:\WINDOWS2\system32\conime.exe C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe C:\WINDOWS2\system32\wuauclt.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe O2 - BHO: BHO Class - {67E4DD8F-F899-4b99-A5B2-C72445B5C962} - C:\WINDOWS2\system32\w8ykbps.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS2\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32 O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS2\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS2\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe O4 - HKLM\..\Run: [EnergyUtility] C:\Program Files\Lenovo\EnergyCut\utilty.exe O4 - HKLM\..\Run: [EnergyCut] C:\Program Files\Lenovo\EnergyCut\EnergyCut.exe O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe" O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS2\system32\ctfmon.exe O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Richard\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c O4 - HKLM\..\Policies\Explorer\Run: [669b] rundll32 "C:\WINDOWS2\Downlo~1\669b.dll",Run O4 - HKUS\S-1-5-19\..\Run: [ctfmon.exe] C:\WINDOWS2\system32\CTFMON.EXE (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [ctfmon.exe] C:\WINDOWS2\system32\CTFMON.EXE (User 'NETWORK SERVICE') O4 - HKUS\S-1-5-18\..\Run: [ctfmon.exe] C:\WINDOWS2\system32\CTFMON.EXE (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\Run: [ctfmon.exe] C:\WINDOWS2\system32\CTFMON.EXE (User 'Default user') O9 - Extra button: ·????¨?° - {6096E38F-5AC1-4391-8EC4-75DFA92FB32F} - http://tomatolei.com (file missing) O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O15 - ESC Trusted Zone: http://*.update.microsoft.com O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1241187705828 O16 - DPF: {784797A8-342D-4072-9486-03C8D0F2F0A1} (Battlefield Heroes Updater) - https://play.battlefield-heroes.com/...r_4.0.15.0.cab O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS2\system32\Ati2evxx.exe O23 - Service: fadey - Unknown owner - C:\WINDOWS2\system32\eob8.exe (file missing) O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS2\system32\HPZipm12.exe O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS2\SYSTEM32\slserv.exe -- End of file - 5432 bytes any idea how to remove adware rugo |
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#6 (permalink) |
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Assistant Manager, Microsoft Support
Join Date: Jan 2005
Location: Six-burgh, Pennsylvania
Posts: 14,117
OS: 98SE/WinXP Home/WinXP Pro/Vista/Windows 7
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Re: my home page keeps changing
The security team can help you with this. We cannot assist you with this issue here in the Microsoft Support Forum.
The Security Forum no longer uses HijackThis as their initial analysis tool. Please follow their pre-posting process outlined here: NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help After running through all the steps, you shall have a proper set of logs. Please post them in a new topic in the Virus/Trojan/Spyware Help , as this one shall be closed. If you have trouble with one of the steps, simply move on to the next one, and make note of it in your thread. Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply.
__________________
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