Unable to use link

[donboy]

For some reason when receiving e mails from companies I am prevented from going direct to their websie by clicking the link in the message. I have always been able to do this previously and have made no adjustments. I have tried lowering the security settings in Internet Explorer 7 but to no avail. The message still appears that my settings prevent this.

[steveb1234]

Go to advanced tab of internet options and in the browsing section make sure that 'reuse windows for launching shortcuts' is ticked and in security section uncheck 'check for publishers certificate revocation- restart the explorer.

[donboy]

Hello Steve,
Thanks for your reply. I have done as you suggestbut still get the same prompt that the computer settings prevent the action.

Jeff green

[steveb1234]

Also check that 'enable XMLhttp....' is checked - I suppose that you have already tried a browser reset.

[steveb1234]

also try upgrading to IE 8

[steveb1234]

If you are still having probs try this fix http://support.microsoft.com/kb/257464
If not please close this thread.

[donboy]

Thanks for your advice. How do I do a browswer reset and upgrade to IE8?

[steveb1234]

to do a browser reset open intent options and go to the 'advanced' tab at the bottom right you should see a button marked 'reset' - this is not available with IE6.
To upgrade to IE8 just go to msn.com and there may be a link to upgrade at the top of the homepage- if not just go to microsoft.com and search for IE8 and you should see a link to IE8 or click this http://www.microsoft.com/en/us/default.aspx

[donboy]

Thanks for your assistance Steve. Problem now seems to be solved