Unable to open the attachment (PDF file)

~~matthewforu~~ · 04-16-2009, 04:56 AM

Hello

Recently i upgraded windows xp (Pro ) to service pack 2 .
I am usning Outlook 2003 on my computer , but since the installation of the service pak 2 , on windows xp , i am not able to open my attachmets (pdf)

Need help.

xxchrisxx111 · 04-16-2009, 04:10 PM

1. Try updating Outlook
2. right click, then open files with adobe, word
3. Ur are doomed and need more help

~~samanderson~~ · 04-17-2009, 03:29 AM

Solution: 1. Open REGEDIT.EXE and go to Edit -> Find... In the Find dialog box type "OutlookSecureTempFolder" without the quotes and locate that registry key.

2. That key will contain the actual folder location, and will look like:

C:\Documents and Settings\%USER_NAME%\Local Settings\Temporary Internet Files\OLK#\ (where # is a random letter or number)

3. Copy the location of that folder.

4. Click on Start -> Run... and paste the folder location from step #4 then click OK.

5. Windows Explorer will open that folder. Please, delete all files present.

6. Restart Microsoft Outlook and you should be able to open your attachments.

04-16-2009, 04:56 AM	#1 (permalink)
~~matthewforu~~ Troubled Join Date: Jul 2008 Posts: 174 OS: Windows Xp	Unable to open the attachment (PDF file) Hello Recently i upgraded windows xp (Pro ) to service pack 2 . I am usning Outlook 2003 on my computer , but since the installation of the service pak 2 , on windows xp , i am not able to open my attachmets (pdf) Need help.

04-16-2009, 04:10 PM	#2 (permalink)
xxchrisxx111 Registered User Join Date: Apr 2009 Posts: 14 OS: xp	Re: Unable to open the attachment (PDF file) 1. Try updating Outlook 2. right click, then open files with adobe, word 3. Ur are doomed and need more help

04-17-2009, 03:29 AM	#3 (permalink)
~~samanderson~~ Troubled Join Date: Mar 2009 Posts: 103 OS: xp	Re: Unable to open the attachment (PDF file) Solution: 1. Open REGEDIT.EXE and go to Edit -> Find... In the Find dialog box type "OutlookSecureTempFolder" without the quotes and locate that registry key. 2. That key will contain the actual folder location, and will look like: C:\Documents and Settings\%USER_NAME%\Local Settings\Temporary Internet Files\OLK#\ (where # is a random letter or number) 3. Copy the location of that folder. 4. Click on Start -> Run... and paste the folder location from step #4 then click OK. 5. Windows Explorer will open that folder. Please, delete all files present. 6. Restart Microsoft Outlook and you should be able to open your attachments.