Problems with IE and Mozilla

yerfren6 · 03-09-2009, 11:36 AM

In both programs, I can't respond to emails from my business mail account. When I hit "reply" or "new message" the computer just sits there. No spinning circle. Also, in some games I used to play, they no longer work. Some still work. When I close the browser, I cannot relaunch it unless I reboot my computer.

A while back I tried to clean up my computer and deleted some program that got hung up in telling me that I had to close Mozilla and IE, and they were not even OPEN - nothing open on screen or at the bottom. I had to reboot and ever since, I have had this problem of things not working.

I have removed (with the control panel - "add/remove files" - so I didn't just delete the icon) and re-downloaded both and still nothing.

**tecknomage** · 03-09-2009, 03:30 PM

You MAY have made things worst by trying to remove a malfunctioning program. Very bad Karma

Have you gone through Microsoft Support?

techservices24 · 03-10-2009, 03:14 AM

Your computer may be infected with malwares or trojans. You can try to remove them by scanning your computer using the "Anti-Malwarebytes and Superantispyware".

**sobeit** · 03-10-2009, 04:29 AM

what email client are you using? did you try a restore to a restore point just prior to the problems?

yerfren6 · 03-10-2009, 10:08 AM

The problem email is with my business account and is with Horde. But because some of the games are not working as well, I don't think it's the mail client. That also would not explain why I cannot launch IE or Mozilla after I close the window. I need to reboot my system to access them.

03-09-2009, 11:36 AM	#1 (permalink)
yerfren6 Registered User Join Date: Mar 2009 Posts: 2 OS: WinXP	Problems with IE and Mozilla In both programs, I can't respond to emails from my business mail account. When I hit "reply" or "new message" the computer just sits there. No spinning circle. Also, in some games I used to play, they no longer work. Some still work. When I close the browser, I cannot relaunch it unless I reboot my computer. A while back I tried to clean up my computer and deleted some program that got hung up in telling me that I had to close Mozilla and IE, and they were not even OPEN - nothing open on screen or at the bottom. I had to reboot and ever since, I have had this problem of things not working. I have removed (with the control panel - "add/remove files" - so I didn't just delete the icon) and re-downloaded both and still nothing.

03-09-2009, 03:30 PM	#2 (permalink)
tecknomage TSF Enthusiast Join Date: Jan 2008 Location: San Diego, CA Posts: 928 OS: WinXP Pro SP3	Re: Problems with IE and Mozilla You MAY have made things worst by trying to remove a malfunctioning program. Very bad Karma Have you gone through Microsoft Support? __________________ Tecknomage Computer System Specialist IT Technician

03-10-2009, 03:14 AM	#3 (permalink)
techservices24 Registered User Join Date: Mar 2009 Posts: 131 OS: xp	Re: Problems with IE and Mozilla Your computer may be infected with malwares or trojans. You can try to remove them by scanning your computer using the "Anti-Malwarebytes and Superantispyware".

03-10-2009, 04:29 AM	#4 (permalink)
sobeit TSF Enthusiast Join Date: Nov 2007 Location: NEAR Posts: 7,433 OS: windows/linux	Re: Problems with IE and Mozilla what email client are you using? did you try a restore to a restore point just prior to the problems? __________________ there's been global warming since the ice age

03-10-2009, 10:08 AM	#5 (permalink)
yerfren6 Registered User Join Date: Mar 2009 Posts: 2 OS: WinXP	Re: Problems with IE and Mozilla The problem email is with my business account and is with Horde. But because some of the games are not working as well, I don't think it's the mail client. That also would not explain why I cannot launch IE or Mozilla after I close the window. I need to reboot my system to access them.