please help

JMad · 01-25-2009, 03:05 PM

Each time I start my computer I have this problem. It does not matter whether I use IE or Firefox it happens during Startup.

Internet Explorer Script Error
An error has occurred in the script on this page
Line: 31
Char: 3
Error: Error in loading DLL
Code: 0
URL: file:///C:/Program%20Files/Dell%20Support%20Center/sscommon/common/snapins/shell/ss_shell.htm?config=..%255c..%255c..%255c..%255cgs_agent%255cdsc_config.xml&configtouse=minibcont

Do you want to continue running scripts on this page?
Yes/No

I hit Yes and am able to continue but the computer is very slow. I am using Windows Vista.

Thanks. JMad

wrist_k · 03-03-2009, 06:54 AM

i've got the same problem, do you know the solution ??

wrist_k · 03-03-2009, 07:00 AM

i've got the same problem, have you fix it?? if you did can you tell me how ??

megbu36 · 03-06-2009, 10:46 AM

Does anyone have a solution for this yet??

**Go The Power** · 03-07-2009, 01:45 AM

try uninstalling dell support center then reinstall it

01-25-2009, 03:05 PM	#1 (permalink)
JMad Registered User Join Date: Jan 2009 Posts: 1 OS: Vista	please help Each time I start my computer I have this problem. It does not matter whether I use IE or Firefox it happens during Startup. Internet Explorer Script Error An error has occurred in the script on this page Line: 31 Char: 3 Error: Error in loading DLL Code: 0 URL: file:///C:/Program%20Files/Dell%20Support%20Center/sscommon/common/snapins/shell/ss_shell.htm?config=..%255c..%255c..%255c..%255cgs_agent%255cdsc_config.xml&configtouse=minibcont Do you want to continue running scripts on this page? Yes/No I hit Yes and am able to continue but the computer is very slow. I am using Windows Vista. Thanks. JMad

03-03-2009, 06:54 AM	#2 (permalink)
wrist_k Registered User Join Date: Mar 2009 Posts: 2 OS: vista	Re: please help i've got the same problem, do you know the solution ??

03-03-2009, 07:00 AM	#3 (permalink)
wrist_k Registered User Join Date: Mar 2009 Posts: 2 OS: vista	Re: please help i've got the same problem, have you fix it?? if you did can you tell me how ??

03-06-2009, 10:46 AM	#4 (permalink)
megbu36 Registered User Join Date: Mar 2009 Posts: 1 OS: Vista	Re: please help Does anyone have a solution for this yet??

03-07-2009, 01:45 AM	#5 (permalink)
Go The Power Moderator, Microsoft Support Join Date: Mar 2007 Location: South Australia Posts: 11,006 OS: Windows XP Home SP2 Blog Entries: 1	Re: please help try uninstalling dell support center then reinstall it __________________