Problem accessing a website

polarpac · 01-10-2005, 07:47 AM

Hello,

Colleagues on another forum have no problem accessing a particular website (searchable archive of that forum) but I cannot get to it.

I have tried disabling Norton Internet Security as well as Windows Security Center -- in case they were inadvertently blocking it -- but still doesn't work.

The address is: avid.investsystems.co.uk

Any ideas why others can reach it but I can't? What other settings might be blocking it from my end?

Thanks.

David

CTSNKY · 01-10-2005, 07:53 AM

Hmmmmm......tough to say. I just successfully viewed it.

Perhaps you could try an IE Repair, just to be sure nothing's wrong with your browser.

http://support.microsoft.com/default...b;en-us;318378

polarpac · 01-10-2005, 08:05 AM

Hi CTSNKY,

Thanks for the quick reply.

I don't think there is a problem with IE per se, as all other websites I try to access appear to work fine.

Are there any settings you are aware of that might be causing this one site to be blocked inadvertently?

CTSNKY · 01-10-2005, 09:45 AM

I think it uses Javascript. Try installing the latest Java client software:

http://www.java.com/en/download/manual.jsp

Otherwise, unless you have specifically blocked it with one of your spyware/internet filtering apps, I'm at a loss.

eeasyrider81 · 01-10-2005, 10:01 AM

just tried http://avid.investsystems.co.uk/ got in no probs so it seems to be a prob with your end.i have norton internet sec running so no probs with that..

polarpac · 01-11-2005, 05:28 AM

At my broadband ISP forum they discovered that it is a DNS-related problem at an upstream provider.

I managed to get access to the website using my dial-up from another isp, which meant it was not actually a problem with my computer or security settings.

Still don't have access yet via broadband, but apparently the unblocking needs to be done somewhere along the isp chain.

01-10-2005, 07:47 AM	#1 (permalink)
polarpac Registered User Join Date: Sep 2004 Posts: 8 OS: XP	Problem accessing a website Hello, Colleagues on another forum have no problem accessing a particular website (searchable archive of that forum) but I cannot get to it. I have tried disabling Norton Internet Security as well as Windows Security Center -- in case they were inadvertently blocking it -- but still doesn't work. The address is: avid.investsystems.co.uk Any ideas why others can reach it but I can't? What other settings might be blocking it from my end? Thanks. David

01-10-2005, 07:53 AM	#2 (permalink)
CTSNKY Knower of all that is MS Join Date: Aug 2004 Posts: 10,755 OS: (multiple machines) 95, 98, 2K & XP Home & Pro	Hmmmmm......tough to say. I just successfully viewed it. Perhaps you could try an IE Repair, just to be sure nothing's wrong with your browser. http://support.microsoft.com/default...b;en-us;318378 __________________ GO BIG BLUE!!

01-10-2005, 09:45 AM	#4 (permalink)
CTSNKY Knower of all that is MS Join Date: Aug 2004 Posts: 10,755 OS: (multiple machines) 95, 98, 2K & XP Home & Pro	I think it uses Javascript. Try installing the latest Java client software: http://www.java.com/en/download/manual.jsp Otherwise, unless you have specifically blocked it with one of your spyware/internet filtering apps, I'm at a loss. __________________ GO BIG BLUE!!

01-10-2005, 08:05 AM	#3 (permalink)
polarpac Registered User Join Date: Sep 2004 Posts: 8 OS: XP	Hi CTSNKY, Thanks for the quick reply. I don't think there is a problem with IE per se, as all other websites I try to access appear to work fine. Are there any settings you are aware of that might be causing this one site to be blocked inadvertently?

01-10-2005, 10:01 AM	#5 (permalink)
eeasyrider81 Registered User Join Date: Jan 2005 Posts: 4 OS: xp	just tried http://avid.investsystems.co.uk/ got in no probs so it seems to be a prob with your end.i have norton internet sec running so no probs with that..

01-11-2005, 05:28 AM	#6 (permalink)
polarpac Registered User Join Date: Sep 2004 Posts: 8 OS: XP	At my broadband ISP forum they discovered that it is a DNS-related problem at an upstream provider. I managed to get access to the website using my dial-up from another isp, which meant it was not actually a problem with my computer or security settings. Still don't have access yet via broadband, but apparently the unblocking needs to be done somewhere along the isp chain.