IE7 error immediately upon opening

Airpig95 · 12-14-2008, 01:13 AM

Windows XP IE7 has been working great until a recent auto update. Apparently something went wrong and now IE will not even open, it gets to the opening screen then immediately pops up "Encountered a problem needs to close". The data in the error is as follows:

Appname: iexplore.exe Appver:7.0.6000.16735 Modname:rpcrt4.dll
Modver:5.1.2600.5512 Offset:000858b9

I've restored to point before auto update and still no good. When I went to get on computer after the auto update it appeared that computer was locked up in "shutting down" mode on the auto restart. Something went wrong but just dont know what. Rest of computer seems to be working just fine and same as always. ANY SUGGESTIONS.

**Go The Power** · 12-14-2008, 05:37 AM

System File checker: sfc/ scanow

**Note: You will need A Windows XP CD for this exercise**

Please insert the Windows XP CD into your CD/DVD drive.
Click Start, then Run
Copy and paste the command below into the text box (with out the quotation marks)
sfc /scannow
Click Ok
During the scan you may be asked to Insert the A Windows XP CD, if this happens just click retry and let it do its thing.

Please post back with the results.

Airpig95 · 12-14-2008, 07:43 AM

Scan was completed but still no difference. Is there a way to undo or remove those updates I know what day it happened or a way to reconfig IE7. Thanks

**Go The Power** · 12-15-2008, 02:02 AM

we can unistall the update, but i would rather not do that yet

try this:

http://blogs.msdn.com/ie/archive/2006/06/12/628499.aspx

leah100 · 12-16-2008, 09:14 PM

i reset my internet explorer setting 3x and i still can't get mine to work. when i click on internet explorer, it opens up but then disappears and it's so frustrating!! how can i get it to work??? i called compaq/hp but they were charging me $50 for this one issue!! so i decided to go on this techsupportforum hopefully i can get some answers????

**Go The Power** · 12-20-2008, 03:15 AM

Click Start, All programs, Accessories, System tools and click on Internet Explore (No Addons)

12-14-2008, 01:13 AM	#1 (permalink)
Airpig95 Registered User Join Date: Dec 2008 Posts: 2 OS: winxp	IE7 error immediately upon opening Windows XP IE7 has been working great until a recent auto update. Apparently something went wrong and now IE will not even open, it gets to the opening screen then immediately pops up "Encountered a problem needs to close". The data in the error is as follows: Appname: iexplore.exe Appver:7.0.6000.16735 Modname:rpcrt4.dll Modver:5.1.2600.5512 Offset:000858b9 I've restored to point before auto update and still no good. When I went to get on computer after the auto update it appeared that computer was locked up in "shutting down" mode on the auto restart. Something went wrong but just dont know what. Rest of computer seems to be working just fine and same as always. ANY SUGGESTIONS.

12-14-2008, 05:37 AM	#2 (permalink)
Go The Power Moderator, Microsoft Support Join Date: Mar 2007 Location: South Australia Posts: 10,972 OS: Windows XP Home SP2 Blog Entries: 1	Re: IE7 error immediately upon opening System File checker: sfc/ scanow Note: You will need A Windows XP CD for this exercise Please insert the Windows XP CD into your CD/DVD drive. Click Start, then Run Copy and paste the command below into the text box (with out the quotation marks) *sfc /scannow* Click Ok During the scan you may be asked to Insert the A Windows XP CD, if this happens just click retry and let it do its thing. Please post back with the results. __________________

12-14-2008, 07:43 AM	#3 (permalink)
Airpig95 Registered User Join Date: Dec 2008 Posts: 2 OS: winxp	Re: IE7 error immediately upon opening Scan was completed but still no difference. Is there a way to undo or remove those updates I know what day it happened or a way to reconfig IE7. Thanks

12-15-2008, 02:02 AM	#4 (permalink)
Go The Power Moderator, Microsoft Support Join Date: Mar 2007 Location: South Australia Posts: 10,972 OS: Windows XP Home SP2 Blog Entries: 1	Re: IE7 error immediately upon opening we can unistall the update, but i would rather not do that yet try this: http://blogs.msdn.com/ie/archive/2006/06/12/628499.aspx __________________

12-16-2008, 09:14 PM	#5 (permalink)
leah100 Registered User Join Date: Dec 2008 Posts: 1 OS: XP	Re: IE7 error immediately upon opening i reset my internet explorer setting 3x and i still can't get mine to work. when i click on internet explorer, it opens up but then disappears and it's so frustrating!! how can i get it to work??? i called compaq/hp but they were charging me $50 for this one issue!! so i decided to go on this techsupportforum hopefully i can get some answers????

12-20-2008, 03:15 AM	#6 (permalink)
Go The Power Moderator, Microsoft Support Join Date: Mar 2007 Location: South Australia Posts: 10,972 OS: Windows XP Home SP2 Blog Entries: 1	Re: IE7 error immediately upon opening Click Start, All programs, Accessories, System tools and click on Internet Explore (No Addons) __________________