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Old 12-14-2008, 12:37 AM   #1 (permalink)
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I can play WoW, but I cant browse the internet on IE or FireFox

The problem came out of no where, and I've tried to figure this one out on my own, but I'm stumped

ATT Yahoo Told me they would have to service for 99 bucks, no thanks, anyone have any ideas?
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Old 12-14-2008, 05:35 AM   #2 (permalink)
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Re: I can play WoW, but I cant browse the internet on IE or FireFox

Please provide the following info:
  • Version of IE (Internet Explorer)
  • Operating System
  • All your security programs (including firewall, anti-virus, anti-spayware, any extra security tools installed/used.)
  • What you have tried
  • What the problem is
  • Give detail explaining your problem
  • If you get any error message please post them
  • Post any screen shots if you think they would be helpful - How to post a screenshot
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Old 12-14-2008, 02:26 PM   #3 (permalink)
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Re: I can play WoW, but I cant browse the internet on IE or FireFox

IE 7

Vista

I removed most of them thinking it was the problem, but I still have spybot, and I still have a 2007 norton firewall running that i cant figure out how to get rid of. I have windows firewall and windows defender as well

I have tried alot of things, the only reason I can browse now is because someone recommended navnet after having a similar problem, it works, but its for porn :\, I have changed my DNS server settings, tried to configure my IP, made sure network adapters are working.

I have a home network, phone line to wired router, wired router to wireless hub via ethernet, and wireless hub to problem computer via ethernet, I can update software, play wow, sign on to instant messengers, and even browse the net on netnav, but I cant browse on IE, Opera, or Firefox.

When i try to browse with those programs it gives me the ole "Page not Found" jazz
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Old 12-14-2008, 03:13 PM   #4 (permalink)
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Re: I can play WoW, but I cant browse the internet on IE or FireFox

I ran ToolbarCop

Browser Add-on Report generated by ToolbarCop v3.4
12/14/2008 4:13:04 PM
--------------------------------------------------------------

Browser Extension: n/a - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll - Enabled - All Users

Browser Extension: SmartShopper - Compare product prices - {3CC3D8FE-F0E0-4DD1-A69A-8C56BCC7BEBF} - C:\Program Files\SmartShopper\Bin\2.5.0\SmrtShpr.dll - Enabled - All Users

Browser Extension: SmartShopper - Compare travel rates - {3CC3D8FE-F0E0-4DD1-A69A-8C56BCC7BEC0} - C:\Program Files\SmartShopper\Bin\2.5.0\SmrtShpr.dll - Enabled - All Users

Browser Extension: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL - Enabled - All Users

Browser Extension: n/a - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll - Enabled - All Users

Toolbar: (Empty) - {B7D3E479-CC68-42B5-A338-938ECE35F419} - (empty) - Enabled - Current User

BHO: (Empty) - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - (empty) - Enabled - All Users

BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll - Enabled - All Users

BHO: (Empty) - {2BA1C226-EC1B-4471-A65F-D0688AC6EE3A} - (empty) - Enabled - All Users

BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll - Enabled - All Users

BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll - Enabled - All Users

BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\4.1.805.4472\swg.dll - Enabled - All Users

BHO: (Empty) - {CFEE97A3-4911-444D-8BE8-E243A23D3DE2} - (empty) - Enabled - All Users

Menu Extension: E&xport to Microsoft Excel - - (empty) - Enabled - Current User

Run - Startup: Aim6 - - HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\Aim6 - Enabled - Current User

Run - Startup: SpybotSD TeaTimer - - C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe - Enabled - Current User

Run - Startup: - - - Enabled - All Users

Run - Startup: ccApp - - "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" - Enabled - All Users

Run - Startup: NvCplDaemon - - RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup - Enabled - All Users

Run - Startup: NvMediaCenter - - RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit - Enabled - All Users



List of running Processes
--------------------------------------------------------------
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Program Files\Internet Explorer\iexplore.exe
c:\Users\Allen\Desktop\navnetB35\NavNet.exe
C:\Windows\helppane.exe
C:\Program Files\WinRAR\WinRAR.exe
C:\Users\Allen\Desktop\Toolbarcop.exe


Operating System details
----------------------------------------------------------
Operating System: Windows NT 6.0
Build: 6000
Service Pack level:
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Old 12-19-2008, 04:04 AM   #5 (permalink)
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Re: I can play WoW, but I cant browse the internet on IE or FireFox

sorry for the delay it looks like you have a virus

http://www.techsupportforum.com/secu...oval-help.html
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