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#1 (permalink) |
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Registered User
Join Date: Dec 2008
Posts: 100
OS: Windows XP Pro
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Doesn't Load ANY Web Pages
QUOTE=Go The Power;1850762]what firewall do you have[/quote]
Hi, I am having this same problem, I write this to you on the same PC I am having the issue, however using firefox. So that tells me a few things. A. its not really a DNS issue. B. Its not a router or ISP issue C. Something is whacked in IE. Sorry, the last part is a bit obvious. I have tried everything and quite embarrassed to say that I am a Geek by profession. And am at a loss. So what I have done: Everything in this article: http://support.microsoft.com/kb/926431 This: Click Start =>Run, type in CMD, press OK. Copy and paste this into the Command prompt: netsh winsock reset catalog Press Enter Then copy and paste this in: netsh int ip reset reset.log Press Enter. When finished restart your computer. And Uninstalled IE7 (6 is still broken after) uninstalled SP3, Uninstalled Zonealarm 8.x.x I also used malwarebytes to scan for the standard items Reinstalled Java, Flash,..... The only time I could ever get IE to work (all the time)was in safe mode with network support. Sometimes I get lucky and it works for that “session”. But if I open another IE window that one will not work. I can open other tabs in the Temporally working IE window, but a new IE window by clicking on any of the Icons or the EXE would most likely fail. Also some helpful information is: Turning off all services, running IE in "no add-on" mode etc... does nothing. Sorry for the epic. Anyone have any thoughts? I really do not want to have to an in-place re-install they never go quite the way you want them to go, but that is the only thing left I can think of. Thanks! Spinaltaprocks Sorry one more thing. Performing this step: Method 2: Run the Network Diagnostics tool in Internet Explorer crashes IE. Last edited by spinaltaprocks; 12-12-2008 at 12:04 AM. |
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#2 (permalink) |
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Moderator, Microsoft Support
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Re: Doesn't Load ANY Web Pages
hello and welcome
please try this http://blogs.msdn.com/ie/archive/2006/06/12/628499.aspx if it fails plea se do this
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#3 (permalink) |
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Registered User
Join Date: Dec 2008
Posts: 100
OS: Windows XP Pro
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Re: Doesn't Load ANY Web Pages
GTP,
I have done so much I almost have forgotten what I have done. LOL anyway yes I have done the reset thing (atleast once). I will do the toolbarcop thing later this evening. And one other item that I had forgotten, a few times i have gotten the following "bang" error in the bottom left corner stating "htmlcontent undefined". I can post a pic later if you feel it might be helpful, as I am not on that PC right now. Sorry for any spelling issues, no time to proof read. Thanks for your reply, STR |
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#4 (permalink) |
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Registered User
Join Date: Dec 2008
Posts: 100
OS: Windows XP Pro
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Re: Doesn't Load ANY Web Pages
Here is th info you wanted, thanks for looking, however I took the liberty of playing with disabling all of them, some of then etc... and had no changes in my results.
Browser Add-on Report generated by ToolbarCop v3.4 12/13/2008 12:53:14 AM -------------------------------------------------------------- Browser Extension: FlashCapture - {753BBC4B-CC73-4FB8-A5B5-CA09C804C1DD} - res://C:\Program Files\FlashCapture\fciext.dll/FCIEXT.htm - Enabled - All Users Browser Extension: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL - Enabled - All Users Browser Extension: n/a - {E2E2DD38-D088-4134-82B7-F2BA38496583} - %windir%\Network Diagnostic\xpnetdiag.exe - Enabled - All Users Browser Extension: Save Media files - {F6F76DF4-FD65-4DE7-942F-4BD5DE9B1C6B} - n/a - Enabled - All Users Browser Extension: Messenger - {FB5F1910-F110-11D2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe - Enabled - All Users Browser Extension: PDFill PDF Editor - {FB858B22-55E2-413F-87F5-30ADC5552151} - C:\Program Files\PlotSoft\PDFill\DownloadPDF.exe - Enabled - All Users Toolbar: &Address - {01E04581-4EEE-11D0-BFE9-00AA005B4383} - %SystemRoot%\system32\browseui.dll - Enabled - Current User Toolbar: &Links - {0E5CBF21-D15F-11D0-8301-00AA005B4383} - %SystemRoot%\system32\SHELL32.dll - Enabled - Current User Toolbar: (Empty) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (empty) - Enabled - Current User Toolbar: &Links - {F2CF5485-4E02-4F68-819C-B92DE9277049} - C:\WINDOWS\system32\ieframe.dll - Enabled - Current User Toolbar: (Empty) - {650EB965-8A1D-41C9-A941-0578F5CFC569} - (empty) - Enabled - All Users BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll - Enabled - All Users BHO: bho2gr Class - {31FF080D-12A3-439A-A2EF-4BA95A3148E8} - C:\Program Files\GetRight\xx2gr.dll - Enabled - All Users BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll - Enabled - All Users BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435B-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll - Enabled - All Users BHO: JQSIEStartDetectorImpl Class - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll - Enabled - All Users Download Handler: GRDownloadManager Class - {77BA8F12-723E-11D1-A9E2-00403320FCF2} - C:\Program Files\GetRight\xx2gr.dll - Enabled - Current User Run - Startup: Start WingMan Profiler - - "C:\Program Files\Logitech\Profiler\lwemon.exe" /noui - Enabled - Current User Run - Startup: ctfmon.exe - - C:\WINDOWS\system32\ctfmon.exe - Enabled - Current User Run - Startup: RTHDCPL - - RTHDCPL.EXE - Enabled - All Users Run - Startup: Ai Nap - - "C:\Program Files\ASUS\AI Suite\AiNap\AiNap.exe" - Enabled - All Users Run - Startup: StartCCC - - "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" - Enabled - All Users Run - Startup: ZoneAlarm Client - - "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe" - Enabled - All Users Run - Startup: SunJavaUpdateSched - - "C:\Program Files\Java\jre6\bin\jusched.exe" - Enabled - All Users List of running Processes -------------------------------------------------------------- \SystemRoot\System32\smss.exe \??\C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\ZoneLabs\vsmon.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\Program Files\Java\jre6\bin\jqs.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\Program Files\Symantec\Ghost\ngserver.exe C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE C:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE C:\WINDOWS\system32\svchost.exe C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\Program Files\Symantec\Ghost\bin\dbserv.exe C:\Program Files\Symantec\Ghost\bin\rteng7.exe C:\WINDOWS\Explorer.EXE C:\Program Files\ASUS\AI Suite\AiNap\AiNap.exe C:\WINDOWS\RTHDCPL.EXE C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe C:\Program Files\Java\jre6\bin\jusched.exe C:\Program Files\Logitech\Profiler\lwemon.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe C:\PROGRA~1\ZONELA~1\ZONEAL~1\MAILFR~1\mantispm.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\Program Files\GetRight\GetRight.exe D:\Downloads\2008-12-13\toolbarcop\Toolbarcop.exe Operating System details ---------------------------------------------------------- Operating System: Windows XP 5.1 Build: 2600 Service Pack level: Service Pack 2 Hope i am just doing something wrong
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#5 (permalink) |
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Moderator, Microsoft Support
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Re: Doesn't Load ANY Web Pages
can i please get a screen shot of that error please
Open up Toolbar cop again, find the following entries: Toolbar: (Empty) - {650EB965-8A1D-41C9-A941-0578F5CFC569} - (empty) - Enabled - All Users Toolbar: (Empty) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (empty) - Enabled - Current User Browser Extension: Save Media files - {F6F76DF4-FD65-4DE7-942F-4BD5DE9B1C6B} - n/a - Enabled - All Users Right click on each of the above and click Delete, then click Yes when prompted |
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#7 (permalink) |
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Registered User
Join Date: Dec 2008
Posts: 100
OS: Windows XP Pro
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Re: Doesn't Load ANY Web Pages
here is some more information.
I installed fiddler2 do view the http traffic. the strange thing is that there is none... its like IE is not even looking for the site, its just giving me the message it can't be found. Id does look for the home page, and in once case it actually loaded! but then any other bookmarks i tried to open, i got nothing. |
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#8 (permalink) |
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Registered User
Join Date: Dec 2008
Posts: 100
OS: Windows XP Pro
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Re: Doesn't Load ANY Web Pages
Update: I re-installed sp3 last night and now the DNS diagnostic tool in IE no longer crashes. BUT... these are the results
Last diagnostic run time: 12/15/08 08:23:27 HTTP, HTTPS, FTP Diagnostic HTTP, HTTPS, FTP connectivity info FTP (Passive): Successfully connected to ftp.microsoft.com. info HTTP: Successfully connected to www.microsoft.com. info HTTPS: Successfully connected to www.microsoft.com. So, the tool says nothing is wrong. but IE won't properly display any web pages... properly. as I have said beore some times they load half way. its totally random! |
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#9 (permalink) |
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Registered User
Join Date: Dec 2008
Posts: 100
OS: Windows XP Pro
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Re: Doesn't Load ANY Web Pages
OK her is the latest I've done to try to fix the problem... To no avail,
BUT! at least now i'm getting an error! LOL I installed IE v8 beta 2 in an attempt to resolve the IE7 problems. still does not work, but I do get this! |
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#11 (permalink) |
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Registered User
Join Date: Dec 2008
Posts: 100
OS: Windows XP Pro
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Re: Doesn't Load ANY Web Pages
i use zonealarm internet suite. I have tried, not loading this at startup, as well as completely uninstalling. either or both make no difference. I think i had this up in an earlyer post, but in safe mode it works fine. so, to that end i have already tried disabling all services(except for ones i need, like DHCP etc..) and all startup items to "in effect" emulate safe mode and it does not help. I think i has something to do with the way the browser is seeing the nic configuration or something. Because all diagnostics say everything is ok, (ncluding the one i can launch from IE) and yet IE can display pages.
I friend of mine that is a certified MSD said that there is an issue that he has seen with SP3 where this happens not only with IE but any browsers, so Im lucky. the only way he has been able to fix it was to roll back the machine or reinstall windows. since every date I choose to restore to i get the message that it can't I may be forced to reinstall. Or "never use IE again, since Firefox works fine. Unless you have anything else profound or there is someone else that can add something, I think I will let you off the hook on this and say thank you for your efforts and move on. Regards, Spinaltaprocks |
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