[SOLVED] Ie 7 Problems After Zlob Trojan

phoenix_1275 · 12-06-2008, 07:00 AM

I wonder is someone could help.. my friends pc was infected with the Zlob trojan - he is running XP with service pack 3. IE stopped working and system kept frezing..ran a hijack this log and spotted some files which I 'fixed' problem still persisted, downloaded Malwarebytes Anti-Malware which highlighted the trojan and fixed them. IE still not responding. Friend took his PC away and brought it back next day. Tried to uninstall SP3 and IE 7 but system just froze. Then he installed a new IE 7 over top of old one, previously system would freeze when attempting to access Outlook. System can now onlyl be acessed through safe ode as freezes when try to log on through welcome screen. When system comes up everything loads and will allow outlook to open but no connection and IE still not responding.
No IP is present and error messages appear re 'no host found'. Any help appreciated... thank you in advance. Maureen

**Go The Power** · 12-08-2008, 02:18 AM

Hello and welcome to TSF

I would recommend that you go here; read and follow the instructions very carefully; then, post all the requested logs and information; as instructed, to here. (Just click on the coloured links.)

Once done, please be patient, as the Security Team Analysts are usually very busy; one of them will answer your request as soon as they can.

Good luck

Please also remember DO NOT post your logs in this thread, please start a new thread here. (Just click on the coloured link.) and post the logs.

12-06-2008, 07:00 AM	#1 (permalink)
phoenix_1275 Registered User Join Date: Jun 2008 Posts: 31 OS: Vista Home Premium	[SOLVED] Ie 7 Problems After Zlob Trojan I wonder is someone could help.. my friends pc was infected with the Zlob trojan - he is running XP with service pack 3. IE stopped working and system kept frezing..ran a hijack this log and spotted some files which I 'fixed' problem still persisted, downloaded Malwarebytes Anti-Malware which highlighted the trojan and fixed them. IE still not responding. Friend took his PC away and brought it back next day. Tried to uninstall SP3 and IE 7 but system just froze. Then he installed a new IE 7 over top of old one, previously system would freeze when attempting to access Outlook. System can now onlyl be acessed through safe ode as freezes when try to log on through welcome screen. When system comes up everything loads and will allow outlook to open but no connection and IE still not responding. No IP is present and error messages appear re 'no host found'. Any help appreciated... thank you in advance. Maureen

12-08-2008, 02:18 AM	#2 (permalink)
Go The Power Moderator, Microsoft Support Join Date: Mar 2007 Location: South Australia Posts: 10,972 OS: Windows XP Home SP2 Blog Entries: 1	Re: [SOLVED] Ie 7 Problems After Zlob Trojan Hello and welcome to TSF I would recommend that you go here; read and follow the instructions very carefully; then, post all the requested logs and information; as instructed, to here. (Just click on the coloured links.) Once done, please be patient, as the Security Team Analysts are usually very busy; one of them will answer your request as soon as they can. Good luck Please also remember DO NOT post your logs in this thread, please start a new thread here. (Just click on the coloured link.) and post the logs. __________________