[SOLVED] IE but not Firefox

[MarkN08]

Good Morning,

I wasn't really sure where to post this but as the issue occurs only when viewing a page using Internet Explorer and not when viewing through Firefox, I thought I'd start here.

This is the problem: when I open IE and access my website, the page loads and then an automatic redirect follows that ends up with the following displayed on a Dell Search Page - "Sorry, we couldn't find http://google-analysis.com/in.cgi%3F9."

I realise one solution may be "just use Firefox" (thanks to my wife for that) but I'd appreciate any assistance in resolving this. Let me know if I can provide further information and be advised that I am non technical!

Thanks in advance,
Mark

[jcgriff2]

Try this -

START | type Internet - select IE7 without add-ons.

Any difference?

Regards. . .

jcgriff2

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[MarkN08]

Thanks very much indeed, this has stopped it happening.

Is it just a question of disabling the add-ons one by one (from IE, Tools | Manage Add-ons | Enable or Disable Add-ons... and then deleting the offending item)?

Thanks again,
Mark

[jcgriff2]

Hi Mark. . .

Would I make you go through all of that?? !!!

Try this and see - reset IE7 -

START | type inetcpl.cpl into the start search box and hit enter | select the Advanced tab | Click on Reset (bottom-right) | Click OK (if hi-lighted) | Click OK

Please let me know how you make out. I appreciate it.

Regards. . .

JC

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[MarkN08]

Worked like a charm, thanks again for the assistance.

One more question - was this redirecting of my web page in any way malicious or is paranoia getting the better of me.

Cheers,
Mark

[jcgriff2]

Hi. . .

Glad that worked. It was just a faster way of doing what you were going to do by disabling add-ons.

It certainly could have been malicious in nature, maybe a bad or corrupt ActiveX...?

I would suggest that you keep Windows Defender running.

What a/v program do you use?

Regards. . .

jcgriff2

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