PC freezes whn logged onto Internet

mohd_manji · 09-15-2008, 05:25 PM

Dear all

I used to use Norton Antivirus 2007 for my pc. But recently, i had to remove it as it was not as efficient as i thought. instead i installed NOD32 antivirus software. The somethng very funny happened. Whenever i login to the internet my PC gets frozen and i hav to switch the power off and then swithc it on again.

After that once the computer switches on, i can use the internet even withought logging in with my ISP for some time. After a while the internet service times. Then when i login to the internet, it logs in and the pc freezes again.

any solutions.

**jcgriff2** · 09-17-2008, 01:20 AM

Hi. . .

I suggest that you run the Norton Removal Tool.

Click on the Norton RT link in my signature area below and run it. When complete - re-boot.

Regards. . .

jcgriff2

.

mohd_manji · 09-20-2008, 08:12 AM

tried that but it didnt work

**jcgriff2** · 09-21-2008, 06:27 PM

Hi. . .

Reset the Windows Firewall to default settings.

It would be in the security area of the control panel.

Sorry, don't have access to XP system right now to give better instuctions... if you need them, let me know.

jcgriff2

.

09-15-2008, 05:25 PM	#1 (permalink)
mohd_manji Registered User Join Date: Sep 2008 Posts: 2 OS: Windows XP	PC freezes whn logged onto Internet Dear all I used to use Norton Antivirus 2007 for my pc. But recently, i had to remove it as it was not as efficient as i thought. instead i installed NOD32 antivirus software. The somethng very funny happened. Whenever i login to the internet my PC gets frozen and i hav to switch the power off and then swithc it on again. After that once the computer switches on, i can use the internet even withought logging in with my ISP for some time. After a while the internet service times. Then when i login to the internet, it logs in and the pc freezes again. any solutions.

09-17-2008, 01:20 AM	#2 (permalink)
jcgriff2 Moderator, Microsoft Supp Join Date: Sep 2007 Location: The Great State of New Jersey - away from the gross corruption of the Riverside County, CA, SO office. SHAMEFUL ! Posts: 10,123 OS: Windows 7, Vista Ultimate My System	Re: PC freezes whn logged onto Internet Hi. . . I suggest that you run the Norton Removal Tool. Click on the Norton RT link in my signature area below and run it. When complete - re-boot. Regards. . . jcgriff2 . __________________ . . . . . . . . BSOD Posting Instructions B Expecting a reply and waiting > 36 hours ? Send a PM to me containing a link to your thread Glad to be home in the Great State of New Jersey ! !

09-20-2008, 08:12 AM	#3 (permalink)
mohd_manji Registered User Join Date: Sep 2008 Posts: 2 OS: Windows XP	Re: PC freezes whn logged onto Internet tried that but it didnt work

09-21-2008, 06:27 PM	#4 (permalink)
jcgriff2 Moderator, Microsoft Supp Join Date: Sep 2007 Location: The Great State of New Jersey - away from the gross corruption of the Riverside County, CA, SO office. SHAMEFUL ! Posts: 10,123 OS: Windows 7, Vista Ultimate My System	Re: PC freezes whn logged onto Internet Hi. . . Reset the Windows Firewall to default settings. It would be in the security area of the control panel. Sorry, don't have access to XP system right now to give better instuctions... if you need them, let me know. jcgriff2 . __________________ . . . . . . . . BSOD Posting Instructions B Expecting a reply and waiting > 36 hours ? Send a PM to me containing a link to your thread Glad to be home in the Great State of New Jersey ! !