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Old 06-23-2008, 10:07 PM   #1 (permalink)
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Confused Message "Internet Explorer has encountered a problem and needs to close."

Hi all,
I am a total Newbie so please have patience with me.
I am working mostly with Mozilla Firefox, but occasionally I go into Internet Explorer as I have got a website and it does display it different sometimes in IE than with Mozilla.
I have noticed recently that when I open IE everything seems to work fine first (the home page comes up and looks alright), but as soon as I enter anything in the search bar on the top and hit "enter", I have got this message coming up:
Internet Explorer has encountered a problem and needs to close. We are sorry for the inconvenience.
With the Mozilla Firefox Browser everything seems ok.
Why is that, and how can it be fixed?
When I go in ->My Network Places ->View Network Connections, I have got LAN or High-Speed Internet, and there are 2 connections mentioned:
Local Area Connection2, which says: (Network Cable Unplugged, Fire...Intel(R) Pro/100 VM Network...)
Local Area Connection, which says: (Connected, Firewalled, Motorola SURFboard SB5100)
I don't know whether that has anything to do with it, but I thought I mention it.
The same problem happens when I want to use a Software I have downloaded, called "Directory Submitter", every time I want to use that the same message appears, just as "Directory Submitter has encountered a problem and needs to close. We are sorry for the inconvenience.". I can just assume that Directory Submitter connects through Internet Explorer and that's why the message comes up.
Anyway, I thought I throw this in here, and I hope that somebody can help me!
Thanks so much
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Old 06-24-2008, 09:28 AM   #2 (permalink)
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Re: Message "Internet Explorer has encountered a problem and needs to close."

First, you did not state what version of IE you use, IE6 or IE7; and what OS, WinXP what (Pro/Home, SP2/SP3).

Second, why Firefox? Do you really need it? I ask because there are reported problems with conflicts between IE and Firefox by some users. These seem to be reported by people like you who try to use both browsers. People who use Firefox exclusively, don't see the problem.

I assume your are in business and that's why you use Directory Submitter. By the way, is it from the .COM or .ORG site? You use it as PR for a WEB site you publish, correct?
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Old 06-25-2008, 12:02 AM   #3 (permalink)
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Re: Message "Internet Explorer has encountered a problem and needs to close."

Hi,

I use IE7, OS is WinXP Pro Version 2002 SP2.
Directory Submitter is from the .com site, I think. I want to use it to submit my websites to directories, yes.
The reason why I use both browsers is because I like Firefox a lot better, but I noticed that sometimes my website(s) look great on Firefox, but if somebody looks at it on IE it is out of whack, and I like to know that so I can try and fix it, because there are still lots more people using IE than Firefox, and I want them to see a proper website, of course.

So do you think you can help me?
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Old 06-29-2008, 12:19 AM   #4 (permalink)
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Re: Message "Internet Explorer has encountered a problem and needs to close."

please do this

http://blogs.msdn.com/ie/archive/2006/06/12/628499.aspx
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Old 06-30-2008, 08:51 PM   #5 (permalink)
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Mistake Re: Message "Internet Explorer has encountered a problem and needs to close."

Quote:
Originally Posted by Go The Power View Post
Hi there,

when I do this (go to tools etc), as soon as I click onto -->tools --> Internet Options, it comes up with the following message:

This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator.

Aaaaaaaahhhhhhh! What's that? Who is my system administrator? What do I do????

HELP PLEASE!!
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Old 07-02-2008, 07:04 PM   #6 (permalink)
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Re: Message "Internet Explorer has encountered a problem and needs to close."

please do this

http://www.techsupportforum.com/1350305-post5.html
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