All browsers can't load any sites after some time

chris1298 · 06-18-2008, 10:26 AM

I've been experiencing a strange kind of internet problems for quite some time now. I don't know when this started. What happens is that randomly after some time I can't load any sites, I get 404 kind of error messages all the time. Sometimes when I try to load a page some random page gets displayed instead, for example I try to go to www.wikipedia.org and www.google.com shows up. I can't ping any websites either. This is the case with any browser I use, however I can still use skype, AIM, etc. and I can browse the internet on my Wii. I use Windows Vista and I have Norton 360 installed. I have updated Norton 360 to version 2, yet the problem still persists. I feel like it takes longer before the problem appears, but it still happens. A simple restart won't solve the problem either. However when I turn off the computer and turn it on the next day, everything is working again, until after some hours the problem appears again.
I hope my description isn't too confusing.
Thanks

**Go The Power** · 06-26-2008, 06:54 AM

Click Start =>Run, type in CMD, press OK.

Copy and paste this into the Command prompt:

netsh winsock reset catalog

Press Enter

Then copy and paste this in:

netsh int ip reset reset.log

Press Enter.

When finished restart your computer.

chris1298 · 07-04-2008, 05:15 PM

Thanks a lot for your effort, I truly appreciate it. However the problem still persists. I get a error message after i enter netsh int ip reset reset.log that says something like "error occured when trying to reset echo request. access denied" I don't know what to do about this, I'm already running the command as administrator. After doing what you said a couple of times and restarting my computer each time the problem seems to go away and my browser starts working again, but after a while the problem arises again. What should I do?
Thanks

**Go The Power** · 07-06-2008, 11:39 PM

open up in safe mode and run the command

chris1298 · 07-14-2008, 07:57 AM

Thanks a lot. I'm sorry I always take so long to reply, but like I said the problem only occurs sometimes.
I've tried doing it in safe mode, when I enter netsh int ip reset reset.log now I get an error message saying something like "the user has not specified any standard settings for resetting".

06-18-2008, 10:26 AM	#1 (permalink)
chris1298 Registered User Join Date: Jun 2008 Posts: 3 OS: vista	All browsers can't load any sites after some time I've been experiencing a strange kind of internet problems for quite some time now. I don't know when this started. What happens is that randomly after some time I can't load any sites, I get 404 kind of error messages all the time. Sometimes when I try to load a page some random page gets displayed instead, for example I try to go to www.wikipedia.org and www.google.com shows up. I can't ping any websites either. This is the case with any browser I use, however I can still use skype, AIM, etc. and I can browse the internet on my Wii. I use Windows Vista and I have Norton 360 installed. I have updated Norton 360 to version 2, yet the problem still persists. I feel like it takes longer before the problem appears, but it still happens. A simple restart won't solve the problem either. However when I turn off the computer and turn it on the next day, everything is working again, until after some hours the problem appears again. I hope my description isn't too confusing. Thanks

06-26-2008, 06:54 AM	#2 (permalink)
Go The Power Moderator, Microsoft Support Join Date: Mar 2007 Location: South Australia Posts: 10,981 OS: Windows XP Home SP2 Blog Entries: 1	Re: All browsers can't load any sites after some time Click Start =>Run, type in CMD, press OK. Copy and paste this into the Command prompt: netsh winsock reset catalog Press Enter Then copy and paste this in: netsh int ip reset reset.log Press Enter. When finished restart your computer. __________________

07-04-2008, 05:15 PM	#3 (permalink)
chris1298 Registered User Join Date: Jun 2008 Posts: 3 OS: vista	Re: All browsers can't load any sites after some time Thanks a lot for your effort, I truly appreciate it. However the problem still persists. I get a error message after i enter netsh int ip reset reset.log that says something like "error occured when trying to reset echo request. access denied" I don't know what to do about this, I'm already running the command as administrator. After doing what you said a couple of times and restarting my computer each time the problem seems to go away and my browser starts working again, but after a while the problem arises again. What should I do? Thanks

07-06-2008, 11:39 PM	#4 (permalink)
Go The Power Moderator, Microsoft Support Join Date: Mar 2007 Location: South Australia Posts: 10,981 OS: Windows XP Home SP2 Blog Entries: 1	Re: All browsers can't load any sites after some time open up in safe mode and run the command __________________

07-14-2008, 07:57 AM	#5 (permalink)
chris1298 Registered User Join Date: Jun 2008 Posts: 3 OS: vista	Re: All browsers can't load any sites after some time Thanks a lot. I'm sorry I always take so long to reply, but like I said the problem only occurs sometimes. I've tried doing it in safe mode, when I enter netsh int ip reset reset.log now I get an error message saying something like "the user has not specified any standard settings for resetting".