Also can't save JPGs as JPgs - tried it all

Laura1229 · 06-14-2008, 11:49 PM

I'm also having this problem -- tried everything.

Cleared history, did the 'settings, view objects' thing, did the AOL bitmap compression thing, did the other thing of checking for the extention of "jpe" instead of "jpg" (it was still jpg, by the way), tried typing in the extenstion myself.... you name it, if it's been in a tech forum, I've tried it.

Mine is a little different, though --- at least I haven't seen this mentioned.

When I right-click to save, my only options are BMP or ART. I save it as one of those & it appears as an icon, as opposed to a thumbnail image, just like you'd expect from a BMP or ART file --- BUT, click on 'properties' and it says it's as a JPG.

When I try to open the file... no go -- in ANY program.

With Photoshop, I get:
Could not complete your request because an unknown or invalid JPEG type is found.

With Paint, I get:
This is not a valid bitmap file, or its format is not currently supported.

With all other programs, I simply get:
The file is invalid or not supported.

My computer is only about 6 mos old, virus/spyware software up to date & running. Running Vista & IE 7.

Anyone know of something I haven't tried yet? Please help.

Thanks

**sobeit** · 06-14-2008, 11:58 PM

did you delete all the files in your temporary internet folder?

Laura1229 · 06-15-2008, 10:11 AM

Yup.

Quote:

Originally Posted by sobeit

did you delete all the files in your temporary internet folder?

Laura1229 · 06-15-2008, 11:23 PM

**Update: Just tried resetting my internet explorer settings, too ~~~ still not working.

06-14-2008, 11:49 PM	#1 (permalink)
Laura1229 Registered User Join Date: Jun 2008 Location: Texas Posts: 3 OS: Windows Vista	Also can't save JPGs as JPgs - tried it all I'm also having this problem -- tried everything. Cleared history, did the 'settings, view objects' thing, did the AOL bitmap compression thing, did the other thing of checking for the extention of "jpe" instead of "jpg" (it was still jpg, by the way), tried typing in the extenstion myself.... you name it, if it's been in a tech forum, I've tried it. Mine is a little different, though --- at least I haven't seen this mentioned. When I right-click to save, my only options are BMP or ART. I save it as one of those & it appears as an icon, as opposed to a thumbnail image, just like you'd expect from a BMP or ART file --- BUT, click on 'properties' and it says it's as a JPG. When I try to open the file... no go -- in ANY program. With Photoshop, I get: Could not complete your request because an unknown or invalid JPEG type is found. With Paint, I get: This is not a valid bitmap file, or its format is not currently supported. With all other programs, I simply get: The file is invalid or not supported. My computer is only about 6 mos old, virus/spyware software up to date & running. Running Vista & IE 7. Anyone know of something I haven't tried yet? Please help. Thanks

06-14-2008, 11:58 PM	#2 (permalink)
sobeit TSF Enthusiast Join Date: Nov 2007 Location: NEAR Posts: 7,433 OS: windows/linux	Re: Also can't save JPGs as JPgs - tried it all did you delete all the files in your temporary internet folder? __________________ there's been global warming since the ice age

06-15-2008, 11:23 PM	#4 (permalink)
Laura1229 Registered User Join Date: Jun 2008 Location: Texas Posts: 3 OS: Windows Vista	Re: Also can't save JPGs as JPgs - tried it all **Update: Just tried resetting my internet explorer settings, too ~~~ still not working.