Web Sites Not Complete

Donjag · 06-04-2008, 01:46 PM

I have prolems placing orders, sending contact messages to customer services, asking questions to web site owners,etc. The execution buttons such as submit, register, continue, do not exist on several web sites. I also have problems logging on due to invalid user name and passwords and even the "forgot password" option doesn't work. There is definitely something wrong somewhere. I've run antivirus, malware-spyware scans with no infections detected. I've upgraded to Java 6 and I have run restore back acouple months before I had this problem. With my external hard drive and Firefox, the problem doesn't occur. I am using XP, sp3, and IE 7 and Firefox 2.0. I am afraid to use registry cleaners due to bad pr on them. Any help will be appreciated

**Go The Power** · 06-05-2008, 03:03 AM

try reinstalling ie

what security programs do you ahve?

Donjag · 06-06-2008, 07:33 AM

Thanks but I have reinstalled both IE and FF a couple of times but no help. My only security program is Norton AV and I've tried disabling while accessing web site but that doesn't help either. A system restore didn't help nor did updating Java nor did enabling all add-ons or disabling all add-ons. A new router was installed in the attic about a month ago which is about the same time my problem started. I have no idea if it is related.

**Go The Power** · 06-07-2008, 06:21 AM

can you please post soem screen shots of the problem.

Donjag · 06-08-2008, 06:24 AM

I' not sure I know how to do that. When I use "save as" the screen doesn't display the same.

**Go The Power** · 06-09-2008, 04:02 AM

please follow the steps here:

How to post a screenshot

Donjag · 06-10-2008, 10:57 AM

This is a shot of Sears Parts Direct home page. Ypu will note that the top half containing their banner logo is missing. This is indicative of my problem --on the contact us page their is no submit button to send an e-mail.

**Go The Power** · 06-11-2008, 03:59 AM

please do this

=====================

Clean TEMP files

Click Here to download ATF Cleaner by Atribune. Save it to your Desktop.

Go to your desktop and double click on ATF-Cleaner.exe.

Main

Under Main. Click Select All, then click Empty

----------------------------

If you use Firefox, click Firefox on the menu bar

Click on Select All, then click Empty
Note: If you want to keep your saved Passwords click No on the prompt.

----------------------------

If you use Opera, click Opera on the menu bar

Click on Select All, then click Empty
Note: If you want to keep your saved Passwords click No on the prompt.

Donjag · 06-12-2008, 07:50 AM

Thanks for the try but that didn't do it.

**Go The Power** · 06-15-2008, 02:38 AM

click Start => Run an copy and paste this command into the run box:

notepad %windir%\system32\drivers\etc\hosts

press OK.

a notepad file should pop up copy and paste everything in the notepad file back into this thread.

Donjag · 06-15-2008, 10:27 AM

The note pad data will not copy for pasting. But done another way here is the info.

**Go The Power** · 06-17-2008, 03:16 AM

that is clean

Please disable Norton, see if you can access the websites. Make sure you enable it straight after though.

if that doesnt work try this:

Right click Here and choose Save as or Save target as, save it to your desktop.

Go to your desktop and Right-click on the deldomains.inf file and select 'Install'

Donjag · 06-18-2008, 06:00 AM

I installed deldomain as you instructed. Here is the Sears home page after. No change that I see.

**Go The Power** · 06-26-2008, 05:58 AM

Do you have these problems in any other browsers? Please try one of the below (both are free):

Firefox
http://www.mozilla.com/en-US/firefox/
Opera
http://www.opera.com/

Donjag · 06-27-2008, 05:36 AM

The problem exists only with IE.

**Go The Power** · 06-30-2008, 01:37 AM

alright

do this:

Re-install Internet Explore 7

Please go Here (Click on the Blue link) and download a fresh version of Internet Explore 7.
Uninstall the version of IE you have installed now, to do so follow these steps:

Click Start
Click Control Panel
Double click Add or Remove Programs
Scroll down until you find Internet Explore
Then click Change/Remove, and follow the prompts.

** Please Note: If you are unable to see IE7 in Add or Remove Programs follow these steps:

Click Start
Click Run
Type or copy and paste, into the text box:

%windir%\ie7\spuninst\spuninst.exe

Then Press Enter **

Restart your computer.
Install the fresh version of Internet Explore.

06-04-2008, 01:46 PM	#1 (permalink)
Donjag Registered User Join Date: Jun 2008 Posts: 8 OS: XP SP3	Web Sites Not Complete I have prolems placing orders, sending contact messages to customer services, asking questions to web site owners,etc. The execution buttons such as submit, register, continue, do not exist on several web sites. I also have problems logging on due to invalid user name and passwords and even the "forgot password" option doesn't work. There is definitely something wrong somewhere. I've run antivirus, malware-spyware scans with no infections detected. I've upgraded to Java 6 and I have run restore back acouple months before I had this problem. With my external hard drive and Firefox, the problem doesn't occur. I am using XP, sp3, and IE 7 and Firefox 2.0. I am afraid to use registry cleaners due to bad pr on them. Any help will be appreciated

06-05-2008, 03:03 AM	#2 (permalink)
Go The Power Moderator, Microsoft Support Join Date: Mar 2007 Location: South Australia Posts: 10,459 OS: Windows XP Home SP2 Blog Entries: 1	Re: Web Sites Not Complete try reinstalling ie what security programs do you ahve? __________________

06-06-2008, 07:33 AM	#3 (permalink)
Donjag Registered User Join Date: Jun 2008 Posts: 8 OS: XP SP3	Re: Web Sites Not Complete Thanks but I have reinstalled both IE and FF a couple of times but no help. My only security program is Norton AV and I've tried disabling while accessing web site but that doesn't help either. A system restore didn't help nor did updating Java nor did enabling all add-ons or disabling all add-ons. A new router was installed in the attic about a month ago which is about the same time my problem started. I have no idea if it is related.

06-07-2008, 06:21 AM	#4 (permalink)
Go The Power Moderator, Microsoft Support Join Date: Mar 2007 Location: South Australia Posts: 10,459 OS: Windows XP Home SP2 Blog Entries: 1	Re: Web Sites Not Complete can you please post soem screen shots of the problem. __________________

06-08-2008, 06:24 AM	#5 (permalink)
Donjag Registered User Join Date: Jun 2008 Posts: 8 OS: XP SP3	Re: Web Sites Not Complete I' not sure I know how to do that. When I use "save as" the screen doesn't display the same.

06-09-2008, 04:02 AM	#6 (permalink)
Go The Power Moderator, Microsoft Support Join Date: Mar 2007 Location: South Australia Posts: 10,459 OS: Windows XP Home SP2 Blog Entries: 1	Re: Web Sites Not Complete please follow the steps here: How to post a screenshot __________________

06-11-2008, 03:59 AM	#8 (permalink)
Go The Power Moderator, Microsoft Support Join Date: Mar 2007 Location: South Australia Posts: 10,459 OS: Windows XP Home SP2 Blog Entries: 1	Re: Web Sites Not Complete please do this ===================== Clean TEMP files Click Here to download ATF Cleaner by Atribune. Save it to your Desktop. Go to your desktop and double click on ATF-Cleaner.exe. Main Under Main. Click Select All, then click Empty ---------------------------- If you use Firefox, click Firefox on the menu bar Click on Select All, then click Empty Note: If you want to keep your saved Passwords click No on the prompt. ---------------------------- If you use Opera, click Opera on the menu bar Click on Select All, then click Empty Note: If you want to keep your saved Passwords click No on the prompt. __________________

06-12-2008, 07:50 AM	#9 (permalink)
Donjag Registered User Join Date: Jun 2008 Posts: 8 OS: XP SP3	Re: Web Sites Not Complete Thanks for the try but that didn't do it.

06-15-2008, 02:38 AM	#10 (permalink)
Go The Power Moderator, Microsoft Support Join Date: Mar 2007 Location: South Australia Posts: 10,459 OS: Windows XP Home SP2 Blog Entries: 1	Re: Web Sites Not Complete click Start => Run an copy and paste this command into the run box: notepad %windir%\system32\drivers\etc\hosts press OK. a notepad file should pop up copy and paste everything in the notepad file back into this thread. __________________

06-17-2008, 03:16 AM	#12 (permalink)
Go The Power Moderator, Microsoft Support Join Date: Mar 2007 Location: South Australia Posts: 10,459 OS: Windows XP Home SP2 Blog Entries: 1	Re: Web Sites Not Complete that is clean Please disable Norton, see if you can access the websites. Make sure you enable it straight after though. if that doesnt work try this: Right click Here and choose Save as or Save target as, save it to your desktop. Go to your desktop and Right-click on the deldomains.inf file and select 'Install' __________________

06-26-2008, 05:58 AM	#14 (permalink)
Go The Power Moderator, Microsoft Support Join Date: Mar 2007 Location: South Australia Posts: 10,459 OS: Windows XP Home SP2 Blog Entries: 1	Re: Web Sites Not Complete Do you have these problems in any other browsers? Please try one of the below (both are free): Firefox http://www.mozilla.com/en-US/firefox/ Opera http://www.opera.com/ __________________

06-27-2008, 05:36 AM	#15 (permalink)
Donjag Registered User Join Date: Jun 2008 Posts: 8 OS: XP SP3	Re: Web Sites Not Complete The problem exists only with IE.

06-30-2008, 01:37 AM	#16 (permalink)
Go The Power Moderator, Microsoft Support Join Date: Mar 2007 Location: South Australia Posts: 10,459 OS: Windows XP Home SP2 Blog Entries: 1	Re: Web Sites Not Complete alright do this: Re-install Internet Explore 7 Please go Here (Click on the Blue link) and download a fresh version of Internet Explore 7. Uninstall the version of IE you have installed now, to do so follow these steps: Click Start Click Control Panel Double click Add or Remove Programs Scroll down until you find Internet Explore Then click Change/Remove, and follow the prompts. Please Note: If you are unable to see IE7 in Add or Remove Programs follow these steps: Click Start Click Run Type or copy and paste, into the text box: %windir%\ie7\spuninst\spuninst.exe Then Press Enter Restart your computer. Install the fresh version of Internet Explore. __________________