Virus Mass Mailer

chriscousens · 05-26-2008, 03:25 PM

Hi Everybody.

can i say thnks for any help in advance. I am a novice and my hotmail account has acquired what i believe to be a mass-mailer virus. A Far Eastern technology company has accessed my hotmail account and is sending all my contacts advertising emails from my address.

Does anybody know how I can get rid of it without having to change my address.

Much obliged for any advice.

Chris Cousens

Geekgirl · 05-27-2008, 08:19 PM

Hello and Welcome to TSF

The security team can help you with this. We cannot assist you with this issue here in the Microsoft Support Forum.

Please read this sticky: If you think your computer is infected....

If you cannot complete any of the 5 steps for whatever reason, just continue on with the next one until they are all completed, and post your logs in The HJT Help Forum; where an Analyst will assist you. However, it is very important to make mention of any of the steps that you were not able to complete.

After you’ve posted your logs, please be patient, as the Security Team Analysts are very busy.

05-26-2008, 03:25 PM	#1 (permalink)
chriscousens Registered User Join Date: May 2008 Posts: 1 OS: windows vista	Virus Mass Mailer Hi Everybody. can i say thnks for any help in advance. I am a novice and my hotmail account has acquired what i believe to be a mass-mailer virus. A Far Eastern technology company has accessed my hotmail account and is sending all my contacts advertising emails from my address. Does anybody know how I can get rid of it without having to change my address. Much obliged for any advice. Chris Cousens

05-27-2008, 08:19 PM	#2 (permalink)
Geekgirl Manager, Microsoft Support Join Date: Jan 2005 Location: Pennsylvania Posts: 12,418 OS: 98SE/WinXP Home/WinXP Pro Blog Entries: 1	Re: Virus Mass Mailer Hello and Welcome to TSF The security team can help you with this. We cannot assist you with this issue here in the Microsoft Support Forum. Please read this sticky: If you think your computer is infected.... If you cannot complete any of the 5 steps for whatever reason, just continue on with the next one until they are all completed, and post your logs in The HJT Help Forum; where an Analyst will assist you. However, it is very important to make mention of any of the steps that you were not able to complete. After you’ve posted your logs, please be patient, as the Security Team Analysts are very busy. __________________ Compare NOD32 to your current antivirus and anti-spyware solution, HERE How to back up and restore the registry in Windows XP and Windows Vista How to back up and restore the registry in Windows 98/ ME / NT 4.0 / 2000 I DO NOT ACCEPT EMAILS AND WILL NOT REPLY TO THEM !!!!! TSF DOES NOT SUPPORT ASSISTANCE THROUGH EMAIL OR PRIVATE MESSAGES, PLEASE KEEP ALL QUESTIONS IN THE OPEN FORUM