can't access my shopping cart or their site

[timewarptoys]

I have IE7. I connect through road runner. I have not made any changes to my computer. everything was fine. Did a virus scan. talked to road runner.. etc. I cannot get to the site that hosts my shopping cart. www.ecartsoft.com from my computer. also I cannot log on to access my shopping cart account. I talked extensively to my shopping cart tech. all is fine there. we did a tracert and traced my steps to their server.. seems like somehow their server is not allowing my computer in. I also cannot use the shopping cart on my own site to test it.. It times out, can't find site..etc.
I deleted all temp files, history, cookies, turned off firewall.. etc. etc. checked internet options. we went over it all! this is sudden. I have had this cart site for almost a year with no problems. can anyone shed some light. I can access all other sites.. My bank, aol, ebay, etc.. etc. no problems. seems like it is my computer??

[Go The Power]

Please do this

Click Start => Run and copy and paste the following line into the run box: regsvr32 urlmon.dll, press OK. Once it is copmpleted you will get this message DllRegisterServer in urlmon.dll succeeded, repeat the above steps, but replace regsvr32 urlmon.dll with:

• regsvr32 actxprxy.dll
• regsvr32 shdocvw.dll
• regsvr32 mshtml.dll
• regsvr32 browseui.dll
• regsvr32 jscript.dll
• regsvr32 vbscript.dll
• regsvr32 oleaut32.dll

[timewarptoys]

Hi. I called one of the live techs advertised on this site.. and HE tried to go to my website to click the buy button... and the ecartsoft.com site (and my shopping basket) would Not load.. he also tried to go directly to their website and it would not load.. and he is in washington state.. No way connected to MY road runner here in NY... so.. he called and left a message with them telling them it was something wrong with one of their servers.. I mean how many more people couldn't get into the cart? Love how it is always your computer.. no them!
it seems to be working fine.. thanks. what would the code you gave me do? joyce

[Go The Power]

The good news is atleast it is a problem with them and not your computer

thanks. what would the code you gave me do?

It re-registers the IE dll files, basically of they are corrupt they will get repaired