[SOLVED] IE7...crash...IE8...CRASH!

[JeremyT]

Hello everyone.
I just joined the forum, and this is my first post:

I recently uninstalled IE7 as it kept crashing, especially when logging onto secure sites. I tried several fixes I found on the net (including resetting it, from options on the advanced tab), but nothing I did made any difference.
Finally I installed IE8 beta 1, but it also crashes exactly as 7 did, especially on secure sites. Sometimes it crashes continuously as I try to log onto any site, secure or not, and after three or four attempts it finally logs on. I tried the automatic dll fix listed on this site but it makes no difference. Although, four dlls "failed to load." I assume they're not in IE8.

Also, on the Advanced tab no settings are displayed at all.

Below is the message it displays at every crash:

[Go The Power]

Hello and welcoem to TSF

please od this:

• Click Here to download ToolbarCop. Save it to your desktop.
• Go to your desktop and extract toolbarcop.zip.
• Go to the extracted files
• Double click on Toolbarcop.exe
• Click on the notepad symbol:
• A notepad file should pop up, please copy and paste Everything from the notepad file and paste it back into this thread.

[JeremyT]

Thanks for your reply and for the welcome.

Below is all the info copied from ToolbarCop:

Browser Add-on Report generated by ToolbarCop v3.4
5/6/2008 1:53:53 PM
--------------------------------------------------------

Browser Extension: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://D:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html - Enabled - All Users

Browser Extension: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://D:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html - Enabled - All Users

Browser Extension: RoboForm - {724D43AA-0D85-11D4-9908-00400523E39A} - file://D:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html - Enabled - All Users

Browser Extension: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~1\Office12\REFIEBAR.DLL - Enabled - All Users

Toolbar: &Links - {F2CF5485-4E02-4F68-819C-B92DE9277049} - C:\Windows\system32\ieframe.dll - Enabled - Current User

Toolbar: &RoboForm - {724D43A0-0D85-11D4-9908-00400523E39A} - D:\Program Files\Siber Systems\AI RoboForm\roboform.dll - Enabled - Current User

Toolbar: &RoboForm - {724D43A0-0D85-11D4-9908-00400523E39A} - D:\Program Files\Siber Systems\AI RoboForm\roboform.dll - Enabled - All Users

Toolbar: SYSTRAN Toolbar - {95DAA571-4DEF-4A6D-97D8-98A346672A24} - mscoree.dll - Enabled - All Users

BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll - Enabled - All Users

BHO: (Empty) - {724D43A9-0D85-11D4-9908-00400523E39A} - D:\Program Files\Siber Systems\AI RoboForm\roboform.dll - Enabled - All Users

BHO: (Empty) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (empty) - Enabled - All Users

BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll - Enabled - All Users

Menu Extension: Customize Menu - - file://D:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html - Enabled - Current User

Menu Extension: Fill Forms - - file://D:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html - Enabled - Current User

Menu Extension: RoboForm Toolbar - - file://D:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html - Enabled - Current User

Menu Extension: Save Forms - - file://D:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html - Enabled - Current User

Menu Extension: SYSTRAN Lookup - - res://C:\Program Files\SYSTRAN\6\\GUIres.dll/lookup.js - Enabled - Current User

Menu Extension: SYSTRAN Translate - - res://C:\Program Files\SYSTRAN\6\\GUIres.dll/translate.js - Enabled - Current User

Run - Startup: WeatherAlarmClock - - D:\Program Files\Weather Alarm Clock\WeatherAlarmClock.exe - Enabled - Current User

Run - Startup: WMPNSCFG - - C:\Program Files\Windows Media Player\WMPNSCFG.exe - Enabled - Current User

Run - Startup: ISUSPM - - "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler - Enabled - Current User

Run - Startup: Logitech Hardware Abstraction Layer - - KHALMNPR.EXE - Enabled - All Users

Run - Startup: MAFWTaskbarApp - - C:\Windows\system32\MAFWTray.exe - Enabled - All Users

Run - Startup: Ad Muncher - - "D:\Program Files\Ad Muncher\AdMunch.exe" /bt - Enabled - All Users

Run - Startup: Kernel and Hardware Abstraction Layer - - KHALMNPR.EXE - Enabled - All Users

Run - Startup: NvSvc - - RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart - Enabled - All Users

Run - Startup: NvCplDaemon - - RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup - Enabled - All Users

Run - Startup: NvMediaCenter - - RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit - Enabled - All Users

Run - Startup: egui - - "D:\Program Files\ESET\ESET Smart Security\egui.exe" /hide /waitservice - Enabled - All Users



List of running Processes
--------------------------------------------------------------
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\maFwTray.exe
C:\Windows\System32\rundll32.exe
D:\Program Files\ESET\ESET Smart Security\egui.exe
D:\Program Files\Weather Alarm Clock\WeatherAlarmClock.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
D:\Program Files\Audio Caller ID\acid.exe
C:\Program Files\Common Files\Logitech\khalshared\KHALMNPR.EXE
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Users\Jeremy\Desktop\toolbarcop\Toolbarcop.exe


Operating System details
----------------------------------------------------------
Operating System: Windows NT 6.0
Build: 6001
Service Pack level: Service Pack 1

[Go The Power]

please do this

http://blogs.msdn.com/ie/archive/2006/06/12/628499.aspx

[JeremyT]

Thanks Go The Power, but unfortunately I already did that procedure twice and it doesn't stop the crashing.

It also does not fix the Zoom feature problem I wrote about in my other post: when I untick "Reset zoom level to 100% for new windows and tabs," it still goes back to 100%, even though I set it to 80%.

[Go The Power]

Sorry, if I say the same fix in both threads, it means that I forgot that I am dealing with the same person.

Open up Toolbar cop again, find the following entries:



Toolbar: SYSTRAN Toolbar - {95DAA571-4DEF-4A6D-97D8-98A346672A24} - mscoree.dll - Enabled - All Users

BHO: (Empty) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (empty) - Enabled - All Users



Right click on each of the above and click Delete, then click Yes when prompted

[JeremyT]

I deleted those two entries but IE8 still crashed. I then continued to delete all the other toolbar entries one at a time, but IE8 still crashes.
I've again attached the ToolbarCop report.

At each crash, the error message details were the same. Can I assume that if this BEX can be fixed then this problem is fixed?

BTW, this is a site I can only login with Firefox, but never with IE as it crashes every time:
https://mya.godaddy.com/Default.aspx...fault.aspx&=%2


Problem signature:
Problem Event Name: BEX
Application Name: iexplore.exe
Application Version: 8.0.6001.17184
Application Timestamp: 47ccc78e
Fault Module Name: StackHash_40d4
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 032ce118
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.0.6001.2.1.0.256.6
Locale ID: 1033
Additional Information 1: 40d4
Additional Information 2: 4062ad41ec8067256aa4c5e2b56d3c79
Additional Information 3: 40d4
Additional Information 4: 4062ad41ec8067256aa4c5e2b56d3c79

Read our privacy statement:
http://go.microsoft.com/fwlink/?link...3&clcid=0x0409


Current ToolbarCop Browser Add-on Report generated by ToolbarCop v3.4
5/7/2008 2:58:00 PM
--------------------------------------------------------------

Menu Extension: Download All by FlashGet - - D:\Program Files\FlashGet\jc_all.htm - Enabled - Current User

Menu Extension: Download using FlashGet - - D:\Program Files\FlashGet\jc_link.htm - Enabled - Current User

Menu Extension: SYSTRAN Lookup - - res://C:\Program Files\SYSTRAN\6\\GUIres.dll/lookup.js - Enabled - Current User

Menu Extension: SYSTRAN Translate - - res://C:\Program Files\SYSTRAN\6\\GUIres.dll/translate.js - Enabled - Current User

Run - Startup: WeatherAlarmClock - - D:\Program Files\Weather Alarm Clock\WeatherAlarmClock.exe - Enabled - Current User

Run - Startup: WMPNSCFG - - C:\Program Files\Windows Media Player\WMPNSCFG.exe - Enabled - Current User

Run - Startup: ISUSPM - - "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler - Enabled - Current User

Run - Startup: Logitech Hardware Abstraction Layer - - KHALMNPR.EXE - Enabled - All Users

Run - Startup: MAFWTaskbarApp - - C:\Windows\system32\MAFWTray.exe - Enabled - All Users

Run - Startup: Kernel and Hardware Abstraction Layer - - KHALMNPR.EXE - Enabled - All Users

Run - Startup: NvSvc - - RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart - Enabled - All Users

Run - Startup: NvCplDaemon - - RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup - Enabled - All Users

Run - Startup: NvMediaCenter - - RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit - Enabled - All Users

Run - Startup: egui - - "D:\Program Files\ESET\ESET Smart Security\egui.exe" /hide /waitservice - Enabled - All Users



List of running Processes
--------------------------------------------------------------
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\maFwTray.exe
C:\Windows\System32\rundll32.exe
D:\Program Files\ESET\ESET Smart Security\egui.exe
D:\Program Files\Weather Alarm Clock\WeatherAlarmClock.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
D:\Program Files\Audio Caller ID\acid.exe
C:\Program Files\Common Files\Logitech\khalshared\KHALMNPR.EXE
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Common Files\InstallShield\UpdateService\agent.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Users\Jeremy\Desktop\toolbarcop\Toolbarcop.exe
C:\Program Files\Wisdom-soft ScreenHunter 5 Pro\ScreenHunter.exe
C:\Windows\system32\SearchFilterHost.exe


Operating System details
----------------------------------------------------------
Operating System: Windows NT 6.0
Build: 6001
Service Pack level: Service Pack 1
same:

[Go The Power]

The BEX error seems to be from aproblemw ith MSN, try reinstalling MSN messenger.

Also how come you dont have Sp2?

[JeremyT]

Thanks. I just reinstalled messenger and it doesn't make any difference.
I don't have SP2; I'm running Vista.

[Go The Power]

Sorry I forgot as i read the post and it says I recently uninstalled IE7 as it kept crashing, i didnt think it was possible to uninstall ie7 on vista.

please od this

Click Here to download IEdll.zip. Save it to your desktop.
Right click on IEdll.zip click on Extract all.
Go to the extracted files and double click on IEdll.bat
Follow the prompts.
It will tell you when it is done.
When finished please restart your computer.

[JeremyT]

Sorry, I should have mentioned that I had already tried that dll fix when I first saw it in your Common fixes post, and of course it didn't work.

I would uninstall IE8, but IE7 was just as bad; it crashed at my secure web hosting site every time.
With all its money Microsoft is not only unable to design a browser as good a Firefox, but it downgrades Internet explorer with every so-called "upgrade."

I would think just out of embarrassment they would come up with working fixes for it.

[Go The Power]

Do you have these problems in any other browsers? Please try one of the below (both are free):

Firefox
http://www.mozilla.com/en-US/firefox/
Opera
http://www.opera.com/

[JeremyT]

Thanks for the suggestions, however, I got rid of IE8 by going back to an earlier image of my system wich has IE7. I used the reg fix you posted, and now I can log into the secure sites I had problems with while using IE8. There's also no more broblem with the zoom feature as it's set to a normal view, rather than the over-size of IE8; which is not 100% as they say; IE8's so-called 100% is more like 110-120%!

Thanks very much for your help.

[JeremyT]

One very important thing I forgot to mention:

All my problems with Internet Explorer and Vista in general started after I installed SP1, and other previous so-called updates.
Since my present system is PRE SP1 and it's otherwise working perfectly, I turned off all Windows updates so I can keep the system as it is, trouble free!

[Go The Power]

No problems

thread marked as solved

Feel free to come back any time you have a problem, we are always happy to help at TSf

[JeremyT]

Thanks again!