Internet cutting off after standby

gambit1981 · 05-05-2008, 07:18 AM

Hi to all,

Bit of a weird problem. I can connect to the internet when I start my laptop (IE 7) however if it goes into standby and I then turn it on again it wont display a webpage (the internet still shows as connected though).

Instead an error message that I can only describe as res://IEFRAME.dll/dnserrordiagoff.htm shows up on the bottom left corner of the page before it comes up blank. This is so frustrating - I have to reboot everytime to use the internet when this happens.

Please can some one help (I'm using netgear wireless router and zonealarm for firewall) Windows XP Home.

bobbydiaz · 05-05-2008, 07:35 AM

It might be the network card not waking up after sleep mode. Try going into the device manager, go to your network card, right click it and hit Properties, go to the power management tab and uncheck "allow the computer to turn off this device to save power."

See if that helps.

gambit1981 · 05-07-2008, 12:48 PM

hey thanks for the reply but I couldn't find a box to uncheck - where is it?

bobbydiaz · 05-07-2008, 01:13 PM

Right click My Network Places, on the desktop or from the Start Menu,Right click on your Local Area Connection, Choose Properties. Click the Configure.. button then choose the Power Management Tab and Uncheck Allow the computer to turn off this device to save power. Then Click Ok.

05-05-2008, 07:18 AM	#1 (permalink)
gambit1981 Registered User Join Date: Apr 2008 Posts: 6 OS: XP	Internet cutting off after standby Hi to all, Bit of a weird problem. I can connect to the internet when I start my laptop (IE 7) however if it goes into standby and I then turn it on again it wont display a webpage (the internet still shows as connected though). Instead an error message that I can only describe as res://IEFRAME.dll/dnserrordiagoff.htm shows up on the bottom left corner of the page before it comes up blank. This is so frustrating - I have to reboot everytime to use the internet when this happens. Please can some one help (I'm using netgear wireless router and zonealarm for firewall) Windows XP Home.

05-05-2008, 07:35 AM	#2 (permalink)
bobbydiaz Registered User Join Date: Sep 2007 Posts: 26 OS: Windows XP/Server 2003	Re: Internet cutting off after standby It might be the network card not waking up after sleep mode. Try going into the device manager, go to your network card, right click it and hit Properties, go to the power management tab and uncheck "allow the computer to turn off this device to save power." See if that helps.

05-07-2008, 12:48 PM	#3 (permalink)
gambit1981 Registered User Join Date: Apr 2008 Posts: 6 OS: XP	Re: Internet cutting off after standby hey thanks for the reply but I couldn't find a box to uncheck - where is it?

05-07-2008, 01:13 PM	#4 (permalink)
bobbydiaz Registered User Join Date: Sep 2007 Posts: 26 OS: Windows XP/Server 2003	Re: Internet cutting off after standby Right click My Network Places, on the desktop or from the Start Menu,Right click on your Local Area Connection, Choose Properties. Click the Configure.. button then choose the Power Management Tab and Uncheck Allow the computer to turn off this device to save power. Then Click Ok.