Choose a digital certificate popup

[Greg_Kyriba]

Hi all,

I am having a problem when I am in our web site where I select a link which opens a Microsoft Excel file in a new browser within the plugin. The problem is when I exit that browser window which has MS xls in it, I get the popup which says "The web site you want to view request identification. Please choose a certificate." There is nothing to choose from and all I have is "Ok, Cancel". In order to get rid of this popup I have to select "Ok, Cancel" about thirteen times.
The message appears when I try to save as.
The process starts all over again. Also I think this has to do with a browser or plugin because there are a couple of guys that don't have this problem. We just can't pinpoint what needs to be changed or what to look for.

Thanks,
Greg

[Go The Power]

Hello and welcome to TSF

please do this

• Click Here to download ToolbarCop. Save it to your desktop.
• Go to your desktop and extract toolbarcop.zip.
• Go to the extracted files
• Double click on Toolbarcop.exe
• Click on the notepad symbol:
• A notepad file should pop up, please copy and paste Everything from the notepad file and paste it back into this thread.

[Greg_Kyriba]

Hi

Here is it:

Browser Add-on Report generated by ToolbarCop v3.4
04/04/2008 22:24:03
--------------------------------------------------------------

Browser Extension: n/a - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll - Enabled - All Users

Browser Extension: Web Anti-Virus statistics - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0 for Windows Workstations\SCIEPlgn.dll - Enabled - All Users

Browser Extension: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll - Enabled - All Users

Browser Extension: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~1\OFFICE11\REFIEBAR.DLL - Enabled - All Users

Toolbar: &Google - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll - Enabled - Current User

Toolbar: (Empty) - {8FF5E180-ABDE-46EB-B09E-D2AAB95CABE3} - (empty) - Enabled - Current User

Toolbar: &Google - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll - Enabled - All Users

Toolbar: QT TabBar - {D2BF470E-ED1C-487F-A333-2BD8835EB6CE} - mscoree.dll - Enabled - All Users

Toolbar: QT Tab Standard Buttons - {D2BF470E-ED1C-487F-A666-2BD8835EB6CE} - mscoree.dll - Enabled - All Users

BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll - Enabled - All Users

BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4D91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll - Enabled - All Users

BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll - Enabled - All Users

BHO: (Empty) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (empty) - Enabled - All Users

BHO: Programme d'aide de l'Assistant de connexion Windows Live - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll - Enabled - All Users

BHO: Google Toolbar Helper - {AA58ED58-01DD-4D91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll - Enabled - All Users

BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.615.5858\swg.dll - Enabled - All Users

Menu Extension: Add to Anti-Banner - - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0 for Windows Workstations\ie_banner_deny.htm - Enabled - Current User

Run - Startup: Sidebar - - C:\Program Files\Windows Sidebar\sidebar.exe - Enabled - Current User

Run - Startup: DellSupport - - "C:\Program Files\DellSupport\DSAgnt.exe" /startup - Enabled - Current User

Run - Startup: Skype - - "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized - Enabled - Current User

Run - Startup: MsnMsgr - - "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background - Enabled - Current User

Run - Startup: Windows Defender - - %ProgramFiles%\Windows Defender\MSASCui.exe -hide - Enabled - All Users

Run - Startup: Apoint - - C:\Program Files\Apoint\Apoint.exe - Enabled - All Users

Run - Startup: WavXMgr - - C:\Program Files\Wave Systems Corp\Services Manager\Docmgr\bin\WavXDocMgr.exe - Enabled - All Users

Run - Startup: SecureUpgrade - - C:\Program Files\Wave Systems Corp\SecureUpgrade.exe - Enabled - All Users

Run - Startup: BtHidUi - - C:\Program Files\CSR\Vista Profile Pack\BtHidUi.exe - Enabled - All Users

Run - Startup: - - - Enabled - All Users

Run - Startup: SigmatelSysTrayApp - - sttray.exe - Enabled - All Users

Run - Startup: ISUSScheduler - - "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start - Enabled - All Users

Run - Startup: IgfxTray - - C:\Windows\system32\igfxtray.exe - Enabled - All Users

Run - Startup: HotKeysCmds - - C:\Windows\system32\hkcmd.exe - Enabled - All Users

Run - Startup: Persistence - - C:\Windows\system32\igfxpers.exe - Enabled - All Users

Run - Startup: AVP - - "C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0 for Windows Workstations\avp.exe" - Enabled - All Users

Run - Startup: LogitechCommunicationsManager - - "C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe" - Enabled - All Users

Run - Startup: LogitechQuickCamRibbon - - "C:\Program Files\Logitech\QuickCam\Quickcam.exe" /hide - Enabled - All Users

Run - Startup: Adobe Reader Speed Launcher - - "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" - Enabled - All Users

Run - Startup: SunJavaUpdateSched - - "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe" - Enabled - All Users



List of running Processes
--------------------------------------------------------------
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\conime.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Wave Systems Corp\Services Manager\DocMgr\bin\WavXDocMgr.exe
C:\Program Files\Wave Systems Corp\SecureUpgrade.exe
C:\Program Files\CSR\Vista Profile Pack\BtHidUi.exe
C:\Windows\sttray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0 for Windows Workstations\avp.exe
C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Apoint\ApMsgFwd.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\CSR\Vista Profile Pack\HidSw.exe
C:\Program Files\Apoint\HidFind.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\TextPad 4\TextPad.exe
C:\Windows\system32\SearchFilterHost.exe
C:\PROGRA~1\WINZIP\winzip32.exe
C:\Users\gdaunis\AppData\Local\Temp\wz1b2c\Toolbarcop.exe


Operating System details
----------------------------------------------------------
Operating System: Windows NT 6.0
Build: 6000
Service Pack level:

[Greg_Kyriba]

Thanks

[Go The Power]

No problems,

please do this

http://blogs.msdn.com/ie/archive/2006/06/12/628499.aspx

[Greg_Kyriba]

Thanks,

But I already reset IE and the problem is not fixe.

Regards,

[Greg_Kyriba]

Hi all,

New information, this problem appear only on HTTPS and not on HTTP.

Please any idea?

Thanks.

[Go The Power]

I am so sorry I forgot to replay to your thread earlier I must have missed it

please do this:

Click Here to download IEdll.zip. Save it to your desktop.
Right click on IEdll.zip click on Extract all.
Go to the extracted files and double click on IEdll.bat
Follow the prompts.
It will tell you when it is done.
When finished please restart your computer.

[Greg_Kyriba]

Thanks,

But the bellow DLL wasn't present on Vista:

initpki.dll
gpkcsp.dll
sccbase.dll
regsvr32 slbcsp.dll

After download them I can't register them an error appears.
'Echec du chargement du module Initpki.dll'

The error with the digital certificate is already prensent.

Sorry, do you have an other idea?

Thanks a lot,
Greg

[Go The Power]

Hello again,

Please have alook though here:

http://www.duxcw.com/faq/win/xp/secure.htm

[dsquirrel]

My colleagues and I have solved a very similar problem involving Excel and HTTPS requests. Please see - link removed check post below for details.

[Done_Fishin]

Originally Posted by dsquirrel

My colleagues and I have solved a very similar problem involving Excel and HTTPS requests. Please see for details.

I for one am having problems logging in to that page ..

can you be more specific in what you did to cure the problem

cut and paste text from your page into a post, you can insert links to images by using square brackets wrapping img and /img at the start and finish. (like this but extra spaces inserted to confuse the forum software)
[ i m g ] url of picture to be shown [ / i m g ]


I will be removing your link .. as a precaution ..

Thanks

[dsquirrel]

Briefly, we configured our web server to respond correctly (i.e. with HTTP response code 200 and a list of supported HTTP verbs) to all OPTIONS requests. Excel seems to make a bunch of these requests when you open a .xls document from your browser, and gets confused if you don't reply as it expects.

The technical details are at When Tomcat, HTTPS, and Excel collide, and there's no point replicating them here. No idea why Done_Fishin thought he had to "log in"; you don't have to log in to view this simple HTML page. We are not spammers or advertisers; we just have a solution to this problem we are trying to share.

[Done_Fishin]

sorry didn't mean logging in .. what I meant was "that the page refused to open for me" .. and didn't explain myself properly .. I tried it several times without success

today though it is working fine ..

Thanks for reposting .. sorry about yesterday but with site & link hijacking etc I err on safety ..

[Greg_Kyriba]

Thanks,

But do you know if it is possible to made a modification on the workstation?

Because the problem appears on 2 workstation but no on 3 others.

All the workstation have the same config. Vista and Office 2003.

Best regards,
Greg

[dsquirrel]

Sorry Greg, no idea what causes Excel to make its bizarre OPTIONS requests. It seems to have something to do with a feature called WebDAV so if you can find a way to turn that off in Windows or Excel it might help.

[jkarp]

The problem is most likely exactly what was discussed in the article above regarding the OPTIONS verb. I have figured out a workaround in IIS:

In IIS, the problem lies with UrlScan. You can explicity allow or deny verbs & headers within urlscan.ini

1) Remove or comment out the "OPTIONS" verb in [DenyVerbs] and add it to [AllowVerbs].
2) Remove or comment out the "Translate:" header in [DenyHeaders]
3) Restart IIS.

I hope this helps!

Justin
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www.karpilodigital.com