IE 7 problem opening pages

[Earthtonescd]

I own a website called http://www.earthtonescd.com/ which is CURRENTLY hosted by Register.com. Since upgrading to Internet Explorer 7 I am unable to open any items on the "store" page here: http://www.earthtonescd.com/cgi-bin/online/storepro.php
Register.com said it may be a security problem although I get a lot of people letting me know they have the same problem and anything I've tried does not work yet. Just like the "add link" button on this post a thread page, when clicked on - nothing happens.

I do have Mozilla on this same computer and the pages open up just fine using that browser.

This is not only frustrating but very expensive. Could anyone shine at least some light on this problem for this newbie?

[Go The Power]

Hello and welcome to TSF

Please do this:

Clean TEMP files

Click Here to download ATF Cleaner by Atribune. Save it to your Desktop.

Go to your desktop and double click on ATF-Cleaner.exe.

Main

Under Main. Click Select All, then click Empty

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If you use Firefox, click Firefox on the menu bar

Click on Select All, then click Empty
Note: If you want to keep your saved Passwords click No on the prompt.

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If you use Opera, click Opera on the menu bar

Click on Select All, then click Empty
Note: If you want to keep your saved Passwords click No on the prompt.

if that fails, do you ahve the same problem running IE with no add-ons?

Click Start, All programs, Accessories, System tools and click on Internet Explore (No Addons)

[Earthtonescd]

Thanks GTP I'll likely give that a try tonight if the ATF download looks secure enough. Although, I'm hoping to get this problem resolved for other shoppers as well. Hopefully it's something easy enough that I can inform the potential customer of, so that they can easily follow the same process and place an order. - Thanks again.

[Go The Power]

i can asure you it is a safe program.

it is easy program to use.

[Earthtonescd]

Thanks again GTP. Although when I went to the ATF link that you provided a block came up stating that I could not enter this site with my current security settings. I tried to adjust the settings to compensate but to no avail.

I really don't know why or what this download would do and I would like to know what I'm doing before going any further. Any other info you can give on this topic?

Thanks again.

[Go The Power]

We can try another TEMP file cleaner:

Please download Cleanup! and install it.

*NOTE* Cleanup deletes EVERYTHING out of temporary folders and does not make backups.

Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu).
Set the program up as follows:

Click "Options..."
Move the arrow down to "Custom CleanUp!"
Put a check next to the following (Make sure nothing else is checked!):

• Empty Recycle Bins
• Delete Cookies
• Delete Prefetch files (if present)
• Cleanup! All Users
• Click on the Temporary Files tab and uncheck the box for Scan drives for files matching if it’s checked.

Click OK
Press the CleanUp! button to start the program and Do Not reboot when prompted.