IEXPLORE.EXE will not close

jpleighton4500 · 03-18-2008, 01:19 PM

When I have been on the internet for a while and try to go to a new link, it will not allow me to do so. I can close the actual page, but I notice that in Task Manager iexplore.exe does not close, even when I hit end process. The only way to access the internet is to manually shut down my computer; it wont restart when I attempt to do so.

**Go The Power** · 03-19-2008, 12:18 AM

helloa dn welcome to TSf ;wavey:

What are all your security programs?

What version of IE do you have?

jpleighton4500 · 03-20-2008, 09:46 PM

I have SpyDoctor, Spybot search and destroy, and CC cleaner. My browser is Internet explorer 7 but just yesterday I switched to Mozilla Firefox because of the problems I encountered with IE. I noticed that when I turn my computer on, there is a pop-up that says Intel PRO set wireless registry service has stopped working and was closed. I'm not sure if that is significant. Also, after my computer resumes from sleep mode, I connect to the internet but about 30 seconds later it loses the connection then re-establishes. I have a Netgear wireless router. I'd appreciate any advice. Thanks!

**Go The Power** · 03-21-2008, 04:11 PM

you might have a virus

I would recommend that you go here; read and follow the instructions very carefully; then, post all the requested logs and information; as instructed, to here. (Just click on the coloured links.)

Once done, please be patient, as the Security Team Analysts are usually very busy; one of them will answer your request as soon as they can.

Good luck

Please also remember DO NOT post your logs in this thread, please start a new thread here. (Just click on the coloured link.) and post the logs.

03-18-2008, 01:19 PM	#1 (permalink)
jpleighton4500 Registered User Join Date: Mar 2008 Posts: 2 OS: vista	IEXPLORE.EXE will not close When I have been on the internet for a while and try to go to a new link, it will not allow me to do so. I can close the actual page, but I notice that in Task Manager iexplore.exe does not close, even when I hit end process. The only way to access the internet is to manually shut down my computer; it wont restart when I attempt to do so.

03-19-2008, 12:18 AM	#2 (permalink)
Go The Power Moderator, Microsoft Support Join Date: Mar 2007 Location: South Australia Posts: 10,995 OS: Windows XP Home SP2 Blog Entries: 1	Re: IEXPLORE.EXE will not close helloa dn welcome to TSf ;wavey: What are all your security programs? What version of IE do you have? __________________

03-20-2008, 09:46 PM	#3 (permalink)
jpleighton4500 Registered User Join Date: Mar 2008 Posts: 2 OS: vista	Re: IEXPLORE.EXE will not close I have SpyDoctor, Spybot search and destroy, and CC cleaner. My browser is Internet explorer 7 but just yesterday I switched to Mozilla Firefox because of the problems I encountered with IE. I noticed that when I turn my computer on, there is a pop-up that says Intel PRO set wireless registry service has stopped working and was closed. I'm not sure if that is significant. Also, after my computer resumes from sleep mode, I connect to the internet but about 30 seconds later it loses the connection then re-establishes. I have a Netgear wireless router. I'd appreciate any advice. Thanks!

03-21-2008, 04:11 PM	#4 (permalink)
Go The Power Moderator, Microsoft Support Join Date: Mar 2007 Location: South Australia Posts: 10,995 OS: Windows XP Home SP2 Blog Entries: 1	Re: IEXPLORE.EXE will not close you might have a virus I would recommend that you go here; read and follow the instructions very carefully; then, post all the requested logs and information; as instructed, to here. (Just click on the coloured links.) Once done, please be patient, as the Security Team Analysts are usually very busy; one of them will answer your request as soon as they can. Good luck Please also remember DO NOT post your logs in this thread, please start a new thread here. (Just click on the coloured link.) and post the logs. __________________