Page cannot be displayed

kevin w · 02-08-2008, 09:16 AM

my internet explorer is unable to display any web site, dont know why as this problem only occurs when my account is open, there are no problems with any other accounts so i know its not a problem with the line or router. Any ideas on how to fix it

Zarcc · 02-08-2008, 09:35 AM

What OS and browser are you running?

Zarcc · 02-08-2008, 09:48 AM

In any event, if I don't return to check on this thread.
If you have Windows XP SP2 or IE 7.0, click on tool>options>Programs>Manage add-ons and turn off everything that isn't needed and see how that does you. It sounds like a browser issue and everytime I've ran into this issue, it has always been a bad mod/plugin.

**bhahar84** · 02-09-2008, 05:55 AM

Hi kevin w!!

Do you have norton internet security installed?

Try to open up command prompt, and type as below. Post the results here

ipconfig /all

ping yahoo.com

kevin w · 02-09-2008, 10:42 AM

I have McAfee security installed

Also I went into the "manage add on" folder and there was an awful lots of programmes enabled, any particular ones that i should disable?

limewire and msn still work in my account, not sure if that helps though

cheers

**Go The Power** · 02-09-2008, 04:04 PM

please do this

Click Here to download ToolbarCop. Save it to your desktop.
Go to your desktop and extract toolbarcop.zip.
Go to the extracted files
Double click on Toolbarcop.exe
Click on the notepad symbol:
A notepad file should pop up, please copy and paste Everything from the notepad file and paste it back into this thread.

ditch4 · 02-10-2008, 09:56 PM

this happened to me too does windows blank page come up? if so click first on tools then internet options and see if blank is your defaultunder your home page if so change it to default which may be google or yahoo or whatever you have down for defaults and save. see if this works

Zarcc · 02-13-2008, 11:03 AM

No, the guys said his page can't be displayed.

Alright, Kevin, you can pretty much turn off everything and turn them back on, one by one until you find the troubled application. Usually, you can leave your javascripts, flash players, media players (like quicktime) on.
Most of the time when someone has this problem it is one of these add-ons that is causing the problems. The other times, they aren't connected to the net :-P

I'd start by turning off all the tool bars and seeing what results you get there, if it works, than turn them on one by one in different orders to see which one failed (or you can just leave them all off if you want) and reinstall the bad one if you really like it.
Else turn off the virus scans plug-ins (Keep in mind that you'll see them grouped up by a certain group, like symtec (or how ever it is spelled) is Norton's and I can't remember if McAfee has a different group association). If that works, reinstall your anti-virus or repair it.
Else turn off plug-ins with no publisher such as AIM, Research, One Note, ect. If that works, like every other event, keep it off or reinstall it.
Else - I think you get the idea.

02-08-2008, 09:16 AM	#1 (permalink)
kevin w Registered User Join Date: Feb 2008 Posts: 2 OS: xp	Page cannot be displayed my internet explorer is unable to display any web site, dont know why as this problem only occurs when my account is open, there are no problems with any other accounts so i know its not a problem with the line or router. Any ideas on how to fix it

02-08-2008, 09:35 AM	#2 (permalink)
Zarcc Registered User Join Date: Feb 2008 Posts: 27 OS: Windows XP Professional SP2	Re: Page cannot be displayed What OS and browser are you running?

02-08-2008, 09:48 AM	#3 (permalink)
Zarcc Registered User Join Date: Feb 2008 Posts: 27 OS: Windows XP Professional SP2	Re: Page cannot be displayed In any event, if I don't return to check on this thread. If you have Windows XP SP2 or IE 7.0, click on tool>options>Programs>Manage add-ons and turn off everything that isn't needed and see how that does you. It sounds like a browser issue and everytime I've ran into this issue, it has always been a bad mod/plugin.

02-09-2008, 05:55 AM	#4 (permalink)
bhahar84 TSF Enthusiast Join Date: Jan 2008 Location: Malaysia Posts: 1,386 OS: Windows XP SP2, Vista Ultimate My System	Re: Page cannot be displayed Hi kevin w!! Do you have *norton internet security* installed? Try to open up *command prompt*, and type as below. Post the results here ipconfig /all ping yahoo.com __________________ .:CPU-Z::Power Supply::Recuva::Unlocker::SensorsView::PSU Calculator::Everest:.[/center]

02-09-2008, 10:42 AM	#5 (permalink)
kevin w Registered User Join Date: Feb 2008 Posts: 2 OS: xp	Re: Page cannot be displayed I have McAfee security installed Also I went into the "manage add on" folder and there was an awful lots of programmes enabled, any particular ones that i should disable? limewire and msn still work in my account, not sure if that helps though cheers

02-09-2008, 04:04 PM	#6 (permalink)
Go The Power Moderator, Microsoft Support Join Date: Mar 2007 Location: South Australia Posts: 10,981 OS: Windows XP Home SP2 Blog Entries: 1	Re: Page cannot be displayed please do this Click Here to download ToolbarCop. Save it to your desktop. Go to your desktop and extract toolbarcop.zip. Go to the extracted files Double click on Toolbarcop.exe Click on the notepad symbol: A notepad file should pop up, please copy and paste Everything from the notepad file and paste it back into this thread. __________________

02-10-2008, 09:56 PM	#7 (permalink)
ditch4 Registered User Join Date: Feb 2008 Posts: 4 OS: windows vista	Re: Page cannot be displayed this happened to me too does windows blank page come up? if so click first on tools then internet options and see if blank is your defaultunder your home page if so change it to default which may be google or yahoo or whatever you have down for defaults and save. see if this works

02-13-2008, 11:03 AM	#8 (permalink)
Zarcc Registered User Join Date: Feb 2008 Posts: 27 OS: Windows XP Professional SP2	Re: Page cannot be displayed No, the guys said his page can't be displayed. Alright, Kevin, you can pretty much turn off everything and turn them back on, one by one until you find the troubled application. Usually, you can leave your javascripts, flash players, media players (like quicktime) on. Most of the time when someone has this problem it is one of these add-ons that is causing the problems. The other times, they aren't connected to the net :-P I'd start by turning off all the tool bars and seeing what results you get there, if it works, than turn them on one by one in different orders to see which one failed (or you can just leave them all off if you want) and reinstall the bad one if you really like it. Else turn off the virus scans plug-ins (Keep in mind that you'll see them grouped up by a certain group, like symtec (or how ever it is spelled) is Norton's and I can't remember if McAfee has a different group association). If that works, reinstall your anti-virus or repair it. Else turn off plug-ins with no publisher such as AIM, Research, One Note, ect. If that works, like every other event, keep it off or reinstall it. Else - I think you get the idea.