Internet browser running slow, pages not displaying

[OJ@VIT]

Hi, I'm new to this forum as well and I couldn't read this thread without posting a reply since I have a similar problem.
I have four computers(three of them with XP SP2) and on one of them, a HP laptop with XP Home edition SP2, the browsers suddenly stopped working.
I use IE7 and Firefox and they both behave the same. The browser-window comes up blank and after that nothing happens. It doesn't give me an error, it just keep on trying...
I haven't had any viruses that I'm aware of and I am very careful regarding patches and updates. I thought that this might be a local firewall problem on this computer so I temporarally turned it off but that didn't help.
My outlook mail and other software that connects to the internet works fine.
Does anyone have a solution to this problem?

Thanks!

[Go The Power]

hello and welcome to tsf

try this

http://blogs.msdn.com/ie/archive/2006/06/12/628499.aspx

[bhahar84]

Hi OJ@VIT!!

Welcome to TSF

Do you have norton internet security installed on your system?

[OJ@VIT]

Two replies in one.

Go The Power - I failed to see what effect this would have on the firefox-browser. I did reset IE anyway but it didn't change anything.

The problem is still there.

bhahar84 - No I don't use Norton Internet Security but I use the Symantec Client Security from the same vendor.
Is there a known problem that could cause this?

Thanks for answering.

[bhahar84]

Yup, but it is only with Norton Internet Security, not Symantec Client Security. I'm using Symantec Client Security too. Try to boot into safe mode with networking and browse internet there. Is it working?

[Go The Power]

Also try this

Click Start =>Run, type in CMD, press OK.

Copy and paste this into the Command prompt:

netsh winsock reset catalog

Press Enter

Then copy and paste this in:

netsh int ip reset reset.log

Press Enter.

When finished restart your computer.

[OJ@VIT]

Hi again,

When running safe mode with networking IE7 and Firefox works fine.
I tried again to disable the firewall but that didn't solve anything.

Go The Power - I tried your comands but that did not work either.

Is there any way to find a log of what is happening when IE or Firefox is started or when an address is entered?

[bhahar84]

Hi again OJ@VIT

You can browse in safe mode without any issue? Try to boot up in normal mode, and do the instructions below:

Right click Here and choose Save as or Save target as. Save the file to your desktop. Go to your desktop and double click on Info.bat, when finshed a notepad file will pop-up please post the contents back into this thread.

[OJ@VIT]

bhahar84 - I do have the correct IP-settings. (I think )
I use a dhcp-server in my router and my three other computers are working fine. NSLOOKUP works and I am able to ping out from my network. My MS Messenger and mail-client works fine. Even html-mail are shown as they should but the browsers will just not work.
However the attached file is here, slightly modified.

===============IPconfig results===============
Windows IP Configuration

Host Name . . . . . . . . . . . . : OJXP02
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Wireless Network Connection 2:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/Wireless 2200BG Network Connection
Physical Address. . . . . . . . . : >>This info is of no public interest<<
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.xx.xx
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.xx.xx
DHCP Server . . . . . . . . . . . : 192.168.xx.xx
DNS Servers . . . . . . . . . . . : 192.168.xx.xx
195.67.199.27
195.67.199.28
195.67.199.29

Lease Obtained. . . . . . . . . . : den 12 februari 2008 10:04:34
Lease Expires . . . . . . . . . . : den 12 februari 2008 16:04:34

Ethernet adapter Local Area Connection:
Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Ethernet NIC
Physical Address. . . . . . . . . : >>This info is of no public interest<<

===============Ping results===================

Pinging www.l.google.com [64.233.183.99] with 32 bytes of data:

Reply from 64.233.183.99: bytes=32 time=22ms TTL=242
Reply from 64.233.183.99: bytes=32 time=22ms TTL=242
Reply from 64.233.183.99: bytes=32 time=21ms TTL=242
Reply from 64.233.183.99: bytes=32 time=22ms TTL=242

Ping statistics for 64.233.183.99:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 21ms, Maximum = 22ms, Average = 21ms

[bhahar84]

Can you browse internet if you boot into Safe mode with networking?

[OJ@VIT]

Yes, browsing works fine in safe mode with networking.
From what I can understand it all seems to be related to the firewall but I just can't put my finger on what.

[bhahar84]

Hi OJ@VIT, sorry for the late reply.

So you can browse in safe mode with networking? It seems maybe it is related with firewall or other security softwares. Try to check the firewall settings, try to check all other security software you installed there, such as Zone Alarm