[SOLVED] Problems with XP and Internet explorer

Nate Schulz · 01-29-2008, 05:02 PM

I am currently experiencing a problem with Internet Explore, however I believe the issue is XP related. The problem is that Internet Explorer (IE) will not connect or display any webpages I try and visit. I get an "Internet Explorer cannot display the webpage" message no matter where i go. Firefox still runs correctly, but I would like to get IE working again.

Things i have tried so far:
Uninstalling IE7, IE6 has the same problem.
Reinstalling IE7, no change.
Reseting IE7 to defaults.
Run the System File Checker, follow these steps:
1. Click Start, click Run type sfc /scannow, and then press ENTER.
2. Follow the prompts throughout the System File Checker process.
3. Restart the computer when System File Checker process is complete.
Turning of my Windows firewall.
Creating an exception in the firewall.
Creating a new connection for IE7.

I'm really out of ideas on how to aproach this problem. I have a feeling it may be router or connection related but I have not been able to find anything specific that might be preventing a connection. Any suggestions on where to look or what to try would be greatly apreciated.

Nate

**Go The Power** · 01-30-2008, 03:43 AM

Hello and welcome to TSF

Please try this:

Click Start, All programs, Accessories, System tools and click on Internet Explore (No Addons)

Nate Schulz · 01-30-2008, 09:06 AM

same message, ie cannot connect.

I have also tried now scanning for viruses. Only problem is that the virus software cannot update because it cannot connect. This is somehow related to ie also being unable to connect.

**Go The Power** · 01-31-2008, 02:11 AM

You might have a infection thats why your virus software inst updateing

I would recommend that you go here; read and follow the instructions very carefully; then, post all the requested logs and information; as instructed, to here. (Just click on the coloured links.)

Once done, please be patient, as the Security Team Analysts are usually very busy; one of them will answer your request as soon as they can.

Good luck

Please also remember DO NOT post your logs in this thread, please start a new thread here. (Just click on the coloured link.) and post the logs.

Nate Schulz · 01-31-2008, 08:13 AM

I decided to reformat and start from scratch. Thanks for the help.

Nate

**Go The Power** · 01-31-2008, 10:56 PM

no problems

i will makr this thread solved

01-29-2008, 05:02 PM	#1 (permalink)
Nate Schulz Registered User Join Date: Jan 2008 Posts: 4 OS: XP	[SOLVED] Problems with XP and Internet explorer I am currently experiencing a problem with Internet Explore, however I believe the issue is XP related. The problem is that Internet Explorer (IE) will not connect or display any webpages I try and visit. I get an "Internet Explorer cannot display the webpage" message no matter where i go. Firefox still runs correctly, but I would like to get IE working again. Things i have tried so far: Uninstalling IE7, IE6 has the same problem. Reinstalling IE7, no change. Reseting IE7 to defaults. Run the System File Checker, follow these steps: 1. Click Start, click Run type sfc /scannow, and then press ENTER. 2. Follow the prompts throughout the System File Checker process. 3. Restart the computer when System File Checker process is complete. Turning of my Windows firewall. Creating an exception in the firewall. Creating a new connection for IE7. I'm really out of ideas on how to aproach this problem. I have a feeling it may be router or connection related but I have not been able to find anything specific that might be preventing a connection. Any suggestions on where to look or what to try would be greatly apreciated. Nate

01-30-2008, 03:43 AM	#2 (permalink)
Go The Power Moderator, Microsoft Support Join Date: Mar 2007 Location: South Australia Posts: 10,972 OS: Windows XP Home SP2 Blog Entries: 1	Re: Problems with XP and Internet explorer Hello and welcome to TSF Please try this: Click Start, All programs, Accessories, System tools and click on Internet Explore (No Addons) __________________

01-30-2008, 09:06 AM	#3 (permalink)
Nate Schulz Registered User Join Date: Jan 2008 Posts: 4 OS: XP	Re: Problems with XP and Internet explorer same message, ie cannot connect. I have also tried now scanning for viruses. Only problem is that the virus software cannot update because it cannot connect. This is somehow related to ie also being unable to connect.

01-31-2008, 02:11 AM	#4 (permalink)
Go The Power Moderator, Microsoft Support Join Date: Mar 2007 Location: South Australia Posts: 10,972 OS: Windows XP Home SP2 Blog Entries: 1	Re: Problems with XP and Internet explorer You might have a infection thats why your virus software inst updateing I would recommend that you go here; read and follow the instructions very carefully; then, post all the requested logs and information; as instructed, to here. (Just click on the coloured links.) Once done, please be patient, as the Security Team Analysts are usually very busy; one of them will answer your request as soon as they can. Good luck Please also remember DO NOT post your logs in this thread, please start a new thread here. (Just click on the coloured link.) and post the logs. __________________

01-31-2008, 08:13 AM	#5 (permalink)
Nate Schulz Registered User Join Date: Jan 2008 Posts: 4 OS: XP	Re: Problems with XP and Internet explorer I decided to reformat and start from scratch. Thanks for the help. Nate

01-31-2008, 10:56 PM	#6 (permalink)
Go The Power Moderator, Microsoft Support Join Date: Mar 2007 Location: South Australia Posts: 10,972 OS: Windows XP Home SP2 Blog Entries: 1	Re: Problems with XP and Internet explorer no problems i will makr this thread solved __________________