I need help, a problem from hell!

ikikik · 10-14-2004, 05:39 PM

I probably got a virus on my machine but it's the strangest symptoms i've ever heard of:
*I can't run my Norton AV 2004 Pro or Zonealarm, they just dont run.
*I can't access anything in administrative tools in the control panel.
*in the task manager, in the processes tab, NOTHING SHOWS, just a gray window.
* here's the weirdest part - i can't connect to any anti-virus web sites! i tried symantec, panda, mcafee and a couple of other sites and it simply say "The page cannot be displayed" like im not connected although i have no problem connecting to other sites. it's like it knows when im looking for an anti-virus.
* also when i search in google for anything with the word virus in it, the explorer shuts down! same thing in netscape by the way...
I just don't know what to do!
I tried system restore - doesn't work, it can't restore.
netscape doesn't help.
safe mode - no good.
downloaded vcleaner.exe from somewhere - it can't find anything.
although my NAV 2004 doesn't work, i managed to activate the pre-installation scan from the CD, but it can't find anything.
I have downloaded panda platinum but it can't install, it blockes it too.
I can't use any on-line virus scans because i can't get to any page related to viruses as i already explained.
I'm desperate...
please, if anybody knows what's the devilish thing is or how can i fix it, let me know.
Thanx!

Volt-Schwibe · 10-14-2004, 06:07 PM

that one sounds pretty severe.

i cant even begin to think of anything you can do to recover that, as something seems to have embedded itself hard.

can you download hijackthis! and run it? if so, post a log for us

**Fox** · 10-14-2004, 06:13 PM

Does your email still work? I could email you a copy of AVG antivirus.

ikikik · 10-14-2004, 07:43 PM

that i can't run any anti virus or similar program, including hijackthis - i tried...
i guess this virus just blockes anything that can help get rid of him.
unbelievable...

batty_professor · 10-14-2004, 07:55 PM

Check internet options in control panel, look in security trusted sites etc. see if you find the A/V sites listed as banned

mattison1980 · 10-15-2004, 01:44 AM

I'm having the same problem with my computer right now. have you tried running Hijack this in safe mode? i was able to run it like that. you don't get everything but its a start. and i was able to get an online virus scan from www.pcpitstop.com. that was the only place i had luck.

ikikik · 10-15-2004, 04:45 AM

what the hell is this thing?
i can't run anything on my comp that has something to do with virus scanning. cant run msconfig or regedit, can't access the running processes in the task manager, can't get to any web page related to viruses.
is this the end?

Volt-Schwibe · 10-15-2004, 04:06 PM

knoppix would be able to save you here.

although, i think you would need cable.

maybe not though, some people might know how to set up modems with knoppix, but i don't.

you could boot from a knoppix cd and then go online and download anything you need, and there is even a few good virus scanning tools that you could use to work on the computer's hard disks.

other than that, if you are 100% unable to get to any help, i dont see how anyone can help.

(although, if you are willing to edit your registry you could manually carve these boogers out, with guidance.)

Aly · 10-17-2004, 06:56 AM

Hmm,there is one wayout! If you have some friend with Good Antivirus(wich is patched with latest updates),then shout down copmuter, open your computers case,remove hard drive,go to your friend,connect hard drive to system, it must detect it automaticly,let it boot from friends HDD,then just check your hard drive for viruses with his antivirus! I would recomend MCafee8.0Pro. Good Luck!

10-14-2004, 05:39 PM	#1 (permalink)
ikikik Registered User Join Date: Oct 2004 Posts: 3 OS: XP	I need help, a problem from hell! I probably got a virus on my machine but it's the strangest symptoms i've ever heard of: I can't run my Norton AV 2004 Pro or Zonealarm, they just dont run. I can't access anything in administrative tools in the control panel. in the task manager, in the processes tab, NOTHING SHOWS, just a gray window. here's the weirdest part - i can't connect to any anti-virus web sites! i tried symantec, panda, mcafee and a couple of other sites and it simply say "The page cannot be displayed" like im not connected although i have no problem connecting to other sites. it's like it knows when im looking for an anti-virus. * also when i search in google for anything with the word virus in it, the explorer shuts down! same thing in netscape by the way... I just don't know what to do! I tried system restore - doesn't work, it can't restore. netscape doesn't help. safe mode - no good. downloaded vcleaner.exe from somewhere - it can't find anything. although my NAV 2004 doesn't work, i managed to activate the pre-installation scan from the CD, but it can't find anything. I have downloaded panda platinum but it can't install, it blockes it too. I can't use any on-line virus scans because i can't get to any page related to viruses as i already explained. I'm desperate... please, if anybody knows what's the devilish thing is or how can i fix it, let me know. Thanx!

10-14-2004, 06:07 PM	#2 (permalink)
Volt-Schwibe Asst. Manager, Automotive Forums; HJT Trainee Join Date: Jan 2003 Location: Behind you, watching you as you type. Posts: 7,372 OS: Click "My System" to view details My System	that one sounds pretty severe. i cant even begin to think of anything you can do to recover that, as something seems to have embedded itself hard. can you download hijackthis! and run it? if so, post a log for us __________________ <signature> TSF is funded by our Admin's pocket, care to help? Power Tip: Subscribe to your thread (Thread Tools) to receive an instant email notification when you get a reply. New Members: Creating a single new thread in the correct section is the best way to assure your thread will receive a reply. </signature>

10-14-2004, 07:43 PM	#4 (permalink)
ikikik Registered User Join Date: Oct 2004 Posts: 3 OS: XP	the thing is that i can't run any anti virus or similar program, including hijackthis - i tried... i guess this virus just blockes anything that can help get rid of him. unbelievable...

10-14-2004, 07:55 PM	#5 (permalink)
batty_professor Asst. Manager, Alternative Computing Forums Join Date: Jul 2004 Location: Hooterville Il 45 mi. east of St. Louis mo Posts: 2,608 OS: Fedora Core 5 for now	Check internet options in control panel, look in security trusted sites etc. see if you find the A/V sites listed as banned __________________ It's better to know me and not need me than to need me and not know me. B. While users are never under any obligation, if you feel the urge please feel free to visit our donation page. Every little bit helps. And we thank you for your support. Microsoft free Registered Linux user 397458

10-15-2004, 04:45 AM	#7 (permalink)
ikikik Registered User Join Date: Oct 2004 Posts: 3 OS: XP	Nothing works! what the hell is this thing? i can't run anything on my comp that has something to do with virus scanning. cant run msconfig or regedit, can't access the running processes in the task manager, can't get to any web page related to viruses. is this the end?

10-14-2004, 06:13 PM	#3 (permalink)
Fox TSF Enthusiast Join Date: Sep 2002 Location: NJ Posts: 7,752 OS: XP Pro, CentOS My System	Does your email still work? I could email you a copy of AVG antivirus.

10-15-2004, 01:44 AM	#6 (permalink)
mattison1980 Registered User Join Date: Oct 2004 Posts: 5 OS: XP Professional	I'm having the same problem with my computer right now. have you tried running Hijack this in safe mode? i was able to run it like that. you don't get everything but its a start. and i was able to get an online virus scan from www.pcpitstop.com. that was the only place i had luck.

10-15-2004, 04:06 PM	#8 (permalink)
Volt-Schwibe Asst. Manager, Automotive Forums; HJT Trainee Join Date: Jan 2003 Location: Behind you, watching you as you type. Posts: 7,372 OS: Click "My System" to view details My System	knoppix would be able to save you here. although, i think you would need cable. maybe not though, some people might know how to set up modems with knoppix, but i don't. you could boot from a knoppix cd and then go online and download anything you need, and there is even a few good virus scanning tools that you could use to work on the computer's hard disks. other than that, if you are 100% unable to get to any help, i dont see how anyone can help. (although, if you are willing to edit your registry you could manually carve these boogers out, with guidance.) __________________ <signature> TSF is funded by our Admin's pocket, care to help? Power Tip: Subscribe to your thread (Thread Tools) to receive an instant email notification when you get a reply. New Members: Creating a single new thread in the correct section is the best way to assure your thread will receive a reply. </signature>

10-17-2004, 06:56 AM	#9 (permalink)
Aly Registered User Join Date: Oct 2004 Location: Latvia Posts: 11 OS: XP SP2 PRO/Linux RH9.0	Hmm,there is one wayout! If you have some friend with Good Antivirus(wich is patched with latest updates),then shout down copmuter, open your computers case,remove hard drive,go to your friend,connect hard drive to system, it must detect it automaticly,let it boot from friends HDD,then just check your hard drive for viruses with his antivirus! I would recomend MCafee8.0Pro. Good Luck!