[SOLVED] Setanta Broadband

jameslewis · 10-15-2007, 12:56 PM

I subscribed to Setanta Broadband about a month ago, and managed to watch it with no fuss.

However, on Saturday I opened it up to watch live coverage of Northwich VS Exeter, and I got a blank viewing box, and when I pressed the play button it said "Playlist open-No media"

A similar thing is happening on Virgin Media when I can't view anything.

I have changed no settings on my computer, or my media player, windows media player is up to date so I have no idea why this has happened.

Can anyone help?

jameslewis · 10-15-2007, 02:17 PM

Its as though every internet explorer video now won't play. They're just unresponsive. Things like BBC player videos all don't work

**Go The Power** · 10-16-2007, 03:17 AM

Hello and welcome to TSF

Please go to the links below to update the following:

Flash
http://www.adobe.com/products/flashplayer/

Shockwave
http://www.adobe.com/shockwave/download/

Do you have these problems in any other browsers? Please try one of the below (both are free):

Firefox
http://www.mozilla.com/en-US/firefox/
Opera
http://www.opera.com/

jameslewis · 10-16-2007, 06:36 AM

Shockwave and flash both updated. When I try viewing stuff on Firefox/Opera I get a video box like the one in Windows media player, but when I press play it is just unresponsive.

This is really frustrating as I've paid £7.99 a month for a service that has stopped working for no apparent reason!

**Go The Power** · 10-17-2007, 01:02 AM

It could be a problem with WMP, uninstall it, restart your computer then install it again.

jameslewis · 10-17-2007, 03:26 AM

Can't uninstall it. Most I can do is get it back to an old version WMP 8 or whatever. Won't let me get rid of it completely.

**Go The Power** · 10-18-2007, 04:29 AM

Is it updated back to WMP11 again?

jameslewis · 10-18-2007, 09:21 AM

problem seems to have sorted itself out. Think a firewall may have had something to do with it.

Thanks for the help!

**Go The Power** · 10-18-2007, 03:55 PM

No problems. I am glad to hear your problem is solved.

Could you please mark this thread Resolved? Click Thread tools, then on Mark This Thread Resolved, as seen in the image below:

10-15-2007, 12:56 PM	#1 (permalink)
jameslewis Registered User Join Date: Oct 2007 Posts: 6 OS: XP	[SOLVED] Setanta Broadband I subscribed to Setanta Broadband about a month ago, and managed to watch it with no fuss. However, on Saturday I opened it up to watch live coverage of Northwich VS Exeter, and I got a blank viewing box, and when I pressed the play button it said "Playlist open-No media" A similar thing is happening on Virgin Media when I can't view anything. I have changed no settings on my computer, or my media player, windows media player is up to date so I have no idea why this has happened. Can anyone help?

10-15-2007, 02:17 PM	#2 (permalink)
jameslewis Registered User Join Date: Oct 2007 Posts: 6 OS: XP	Re: Setanta Broadband Its as though every internet explorer video now won't play. They're just unresponsive. Things like BBC player videos all don't work

10-16-2007, 03:17 AM	#3 (permalink)
Go The Power Moderator, Microsoft Support Join Date: Mar 2007 Location: South Australia Posts: 10,981 OS: Windows XP Home SP2 Blog Entries: 1	Re: Setanta Broadband Hello and welcome to TSF Please go to the links below to update the following: Flash http://www.adobe.com/products/flashplayer/ Shockwave http://www.adobe.com/shockwave/download/ Do you have these problems in any other browsers? Please try one of the below (both are free): Firefox http://www.mozilla.com/en-US/firefox/ Opera http://www.opera.com/ __________________

10-16-2007, 06:36 AM	#4 (permalink)
jameslewis Registered User Join Date: Oct 2007 Posts: 6 OS: XP	Re: Setanta Broadband Shockwave and flash both updated. When I try viewing stuff on Firefox/Opera I get a video box like the one in Windows media player, but when I press play it is just unresponsive. This is really frustrating as I've paid £7.99 a month for a service that has stopped working for no apparent reason!

10-17-2007, 01:02 AM	#5 (permalink)
Go The Power Moderator, Microsoft Support Join Date: Mar 2007 Location: South Australia Posts: 10,981 OS: Windows XP Home SP2 Blog Entries: 1	Re: Setanta Broadband It could be a problem with WMP, uninstall it, restart your computer then install it again. __________________

10-17-2007, 03:26 AM	#6 (permalink)
jameslewis Registered User Join Date: Oct 2007 Posts: 6 OS: XP	Re: Setanta Broadband Can't uninstall it. Most I can do is get it back to an old version WMP 8 or whatever. Won't let me get rid of it completely.

10-18-2007, 04:29 AM	#7 (permalink)
Go The Power Moderator, Microsoft Support Join Date: Mar 2007 Location: South Australia Posts: 10,981 OS: Windows XP Home SP2 Blog Entries: 1	Re: Setanta Broadband Is it updated back to WMP11 again? __________________

10-18-2007, 09:21 AM	#8 (permalink)
jameslewis Registered User Join Date: Oct 2007 Posts: 6 OS: XP	Re: Setanta Broadband problem seems to have sorted itself out. Think a firewall may have had something to do with it. Thanks for the help!

10-18-2007, 03:55 PM	#9 (permalink)
Go The Power Moderator, Microsoft Support Join Date: Mar 2007 Location: South Australia Posts: 10,981 OS: Windows XP Home SP2 Blog Entries: 1	Re: Setanta Broadband No problems. I am glad to hear your problem is solved. Could you please mark this thread Resolved? Click Thread tools, then on Mark This Thread Resolved, as seen in the image below: __________________