Virus Please Help

JayPaine · 10-10-2007, 01:31 PM

can someone please help my pc found 2 worns yesterday and it said it deleted them but pc pc keep shutinng itself down and i found two files in system 32 called 1% and 2% what can i do virus checker cant find anything pleasssseeeee help

sultan_emerr · 10-10-2007, 04:27 PM

Download, install and update A² (a-squared) free - A2 - a Freeware Anti-Trojan, Anti-Worm, Anti-Dialer and Anti-Spyware (Anti-Malware) Software = http://www.emsisoft.com/en/software/download .
then shut down your pc and then restart it in SAFE MODE if possible = http://service1.symantec.com/SUPPORT...rc=sec_doc_nam
and then run the scan(s) and follow directions for healing any/all infections found, then AFTER the computer is cleaned,
Disable system restore = http://vil.nai.com/vil/SystemHelpDoc...SysRestore.htm , then shut down your pc, and then restart your pc, and then re-enable system restore.

How to remove a Trojan, Virus, Worm, or other Malware = http://www.bleepingcomputer.com/tuto...01.html#remove

Defining Malware: FAQ = http://www.microsoft.com/technet/sec...o/malware.mspx
http://tds.diamondcs.com.au

"Additionally with A2 when it comes to deleting any thing that A2 finds as a problem that it wants to remove, make sure you verify what it is before allowing it to be finally removed since A2 does not make a backup and it would then be possible to delete something you need by mistake."

**Go The Power** · 10-10-2007, 10:10 PM

Hello and welcome to TSF

I would recommend that you go here; read and follow the instructions very carefully; then, post all the requested logs and information; as instructed, to here. (Just click on the coloured links.)

Once done, please be patient, as the Security Team Analysts are usually very busy; one of them will answer your request as soon as they can.

Good luck

Please also remember DO NOT post your logs in this thread, please start a new thread here. (Just click on the coloured link.) and post the logs.

Kind regards,
Go The Power

JayPaine · 10-11-2007, 02:56 PM

thanks guys

**Go The Power** · 10-11-2007, 08:31 PM

No problems. Good luck getting cleaned up.

10-10-2007, 01:31 PM	#1 (permalink)
JayPaine Registered User Join Date: Sep 2007 Location: Birmingham Posts: 12 OS: xp	Virus Please Help can someone please help my pc found 2 worns yesterday and it said it deleted them but pc pc keep shutinng itself down and i found two files in system 32 called 1% and 2% what can i do virus checker cant find anything pleasssseeeee help

10-10-2007, 04:27 PM	#2 (permalink)
sultan_emerr Registered User Join Date: Dec 2005 Location: Arabia/winter = N.India/summer Posts: 143 OS: XP	Re: Virus Please Help Download, install and update A² (a-squared) free - A2 - a Freeware Anti-Trojan, Anti-Worm, Anti-Dialer and Anti-Spyware (Anti-Malware) Software = http://www.emsisoft.com/en/software/download . then shut down your pc and then restart it in SAFE MODE if possible = http://service1.symantec.com/SUPPORT...rc=sec_doc_nam and then run the scan(s) and follow directions for healing any/all infections found, then AFTER the computer is cleaned, Disable system restore = http://vil.nai.com/vil/SystemHelpDoc...SysRestore.htm , then shut down your pc, and then restart your pc, and then re-enable system restore. How to remove a Trojan, Virus, Worm, or other Malware = http://www.bleepingcomputer.com/tuto...01.html#remove Defining Malware: FAQ = http://www.microsoft.com/technet/sec...o/malware.mspx http://tds.diamondcs.com.au "Additionally with A2 when it comes to deleting any thing that A2 finds as a problem that it wants to remove, make sure you verify what it is before allowing it to be finally removed since A2 does not make a backup and it would then be possible to delete something you need by mistake." __________________ dailyrotation.com>Daily Updated REFERENCE DESK>refdesk.com

10-10-2007, 10:10 PM	#3 (permalink)
Go The Power Moderator, Microsoft Support Join Date: Mar 2007 Location: South Australia Posts: 10,981 OS: Windows XP Home SP2 Blog Entries: 1	Re: Virus Please Help Hello and welcome to TSF I would recommend that you go here; read and follow the instructions very carefully; then, post all the requested logs and information; as instructed, to here. (Just click on the coloured links.) Once done, please be patient, as the Security Team Analysts are usually very busy; one of them will answer your request as soon as they can. Good luck Please also remember DO NOT post your logs in this thread, please start a new thread here. (Just click on the coloured link.) and post the logs. Kind regards, Go The Power __________________

10-11-2007, 02:56 PM	#4 (permalink)
JayPaine Registered User Join Date: Sep 2007 Location: Birmingham Posts: 12 OS: xp	Re: Virus Please Help thanks guys

10-11-2007, 08:31 PM	#5 (permalink)
Go The Power Moderator, Microsoft Support Join Date: Mar 2007 Location: South Australia Posts: 10,981 OS: Windows XP Home SP2 Blog Entries: 1	Re: Virus Please Help No problems. Good luck getting cleaned up. __________________