in mailbox, click to display attachment, IE encounters a problem. 0xc0000005

jimk · 08-08-2007, 11:00 AM

In mailbox, click to display attachment, get Windows IE msg "click to run ActiveX ctrl on this page." Matters not if I 'X' it out or click OK, immediately get msg "IE has encountered a problem and needs to close."
Creates an error report code 0xc0000005 addr 457e1dee. Send error report get kicked off line to home page.
So far, (with my limited knowledge) I have run scandsk on C and D surfaces. Reloaded IE 7. Restored mcode from an earlier time. And other things I can't remember. Running Windows XP. Tnx for any help. JimK

**Go The Power** · 08-09-2007, 01:51 AM

Hello and welcome to TSF

I had a quick search in google and came across this:
http://support.microsoft.com/kb/q240023/

As it says to obtain the 'hotfix' you need to contact Microsoft, it is a bit strange as it mentions it happens IN IE5.

Good luck and I hope that helps

08-08-2007, 11:00 AM	#1 (permalink)
jimk Registered User Join Date: Aug 2007 Location: Surfside Beach, SC Posts: 2 OS: xp	in mailbox, click to display attachment, IE encounters a problem. 0xc0000005 In mailbox, click to display attachment, get Windows IE msg "click to run ActiveX ctrl on this page." Matters not if I 'X' it out or click OK, immediately get msg "IE has encountered a problem and needs to close." Creates an error report code 0xc0000005 addr 457e1dee. Send error report get kicked off line to home page. So far, (with my limited knowledge) I have run scandsk on C and D surfaces. Reloaded IE 7. Restored mcode from an earlier time. And other things I can't remember. Running Windows XP. Tnx for any help. JimK

08-09-2007, 01:51 AM	#2 (permalink)
Go The Power Moderator, Microsoft Support Join Date: Mar 2007 Location: South Australia Posts: 10,972 OS: Windows XP Home SP2 Blog Entries: 1	Re: in mailbox, click to display attachment, IE encounters a problem. 0xc0000005 Hello and welcome to TSF I had a quick search in google and came across this: http://support.microsoft.com/kb/q240023/ As it says to obtain the 'hotfix' you need to contact Microsoft, it is a bit strange as it mentions it happens IN IE5. Good luck and I hope that helps __________________