Internet Explorer Crash

[vivantio]

Hi,

I've seen quite a few posts for IE crashs etc.. but none of them seem to fix my problem. Aplogies if this has already been answered somewhere else but any help would be appreciated:

We have a couple of users who's browsers keep crahsing on certain parts of our intranet.

They are running windows xp sp 2
IE Version 6.0.2900.2180

The event logs are below:

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 22/06/2007
Time: 10:44:28
User: N/A
Computer: C05026
Description:
Faulting application iexplore.exe, version 6.0.2900.2180, faulting module urlmon.dll, version 6.0.2900.2180, fault address 0x00005ae8.



Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 22/06/2007
Time: 10:44:33
User: N/A
Computer: C05026
Description:
Faulting application iexplore.exe, version 6.0.2900.2180, faulting module ntdll.dll, version 5.1.2600.2180, fault address 0x000431a0.


The Dr Watson dump file once it has been through DebugWiz is:

Opened log file 'c:\debuglog.txt'

Microsoft (R) Windows Debugger Version 6.7.0005.1
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Documents and Settings\Andyw\Desktop\user.dmp]
User Mini Dump File: Only registers, stack and portions of memory are available

Comment: 'Dr. Watson generated MiniDump'
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: C:\WINDOWS;C:\WINDOWS\system32;C:\WINDOWS\system32\drivers
Windows XP Version 2600 (Service Pack 2) MP (2 procs) Free x86 compatible
Product: WinNt, suite: SingleUserTS
Debug session time: Mon Aug 6 16:02:58.000 2007 (GMT+1)
System Uptime: not available
Process Uptime: 0 days 0:05:33.000
......................................................................................................................
This dump file has an exception of interest stored in it.
The stored exception information can be accessed via .ecxr.
(1174.1178): Access violation - code c0000005 (first/second chance not available)
eax=00000000 ebx=000c0856 ecx=7c91056d edx=0013b154 esi=00000000 edi=0013c784
eip=77265ae8 esp=0013b120 ebp=0013b124 iopl=0 nv up ei pl nz na pe nc
cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000206
urlmon!StringCopyWorkerW+0x1a:
77265ae8 668b0e mov cx,word ptr [esi] ds:0023:00000000=????
0:000> !analyze -v;r;kv;lmtn;.logclose;q
*******************************************************************************
* *
* Exception Analysis *
* *
*******************************************************************************

Unable to load image C:\Program Files\Windows Live Toolbar\msntb.dll, Win32 error 0n2
*** WARNING: Unable to verify timestamp for msntb.dll
*** ERROR: Module load completed but symbols could not be loaded for msntb.dll
*** ERROR: Symbol file could not be found. Defaulted to export symbols for msidcrl40.dll -
Unable to load image C:\Program Files\Common Files\Microsoft Shared\VS7Debug\pdm.dll, Win32 error 0n2
*** WARNING: Unable to verify timestamp for pdm.dll
Unable to load image C:\Program Files\Network Associates\VirusScan\mytilus.dll, Win32 error 0n2
*** WARNING: Unable to verify timestamp for mytilus.dll
*** ERROR: Module load completed but symbols could not be loaded for mytilus.dll

FAULTING_IP:
urlmon!StringCopyWorkerW+1a
77265ae8 668b0e mov cx,word ptr [esi]

EXCEPTION_RECORD: ffffffff -- (.exr 0xffffffffffffffff)
.exr 0xffffffffffffffff
ExceptionAddress: 77265ae8 (urlmon!StringCopyWorkerW+0x0000001a)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 00000000
Parameter[1]: 00000000
Attempt to read from address 00000000

DEFAULT_BUCKET_ID: NULL_POINTER_READ

PROCESS_NAME: IEXPLORE.EXE

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx". The memory could not be "%s".

READ_ADDRESS: 00000000

LAST_CONTROL_TRANSFER: from 7728ed79 to 77265ae8

STACK_TEXT:
0013b124 7728ed79 0013b154 00000824 00000000 urlmon!StringCopyWorkerW+0x1a
0013c3a0 77d48709 000c0856 00000110 000e08fe urlmon!CoInternetIsFeatureEnabledForUrl+0x215
0013c3cc 77d551cd 7728ebbf 000c0856 00000110 user32!InternalCallWinProc+0x28
0013c438 77d54af2 0017ecb0 7728ebbf 000c0856 user32!UserCallDlgProcCheckWow+0xf0
0013c480 77d54d1c 00000000 00000110 000e08fe user32!DefDlgProcWorker+0xa8
0013c49c 77d48709 000c0856 00000110 000e08fe user32!DefDlgProcW+0x22
0013c4c8 77d487eb 77d54cfa 000c0856 00000110 user32!InternalCallWinProc+0x28
0013c530 77d4b368 0017ecb0 77d54cfa 000c0856 user32!UserCallWinProcCheckWow+0x150
0013c584 77d4b3b4 006e5818 00000110 000e08fe user32!DispatchClientMessage+0xa3
0013c5ac 7c90eae3 0013c5bc 00000018 006e5818 user32!__fnDWORD+0x24
0013c5d0 77d494e3 77d4de6e 000c0856 00000110 ntdll!KiUserCallbackDispatcher+0x13
0013c60c 77d558ef 006e5818 00000110 000e08fe user32!NtUserMessageCall+0xc
0013c6c4 77d56877 00000000 006e5818 00000000 user32!InternalCreateDialog+0x9df
0013c6f8 77d568cc 01ad0000 01c2cdf0 00060852 user32!InternalDialogBox+0xa9
0013c718 77d56741 01ad0000 01c2cdf0 00060852 user32!DialogBoxIndirectParamAorW+0x37
0013c73c 77fa9df1 01ad0000 00003714 00060852 user32!DialogBoxParamW+0x3f
0013c75c 7728f014 01ad0000 00003714 00060852 shlwapi!DialogBoxParamWrapW+0x36
0013c7a4 7d58f4d7 00000001 11780907 0025f480 urlmon!CoInternetIsFeatureZoneElevationEnabled+0xfb
0013e7e8 7d553408 03723d70 00000000 036eeb64 mshtml!COmWindowProxy::CanNavigateToUrlWithZoneCheck+0x271
0013e864 7d553df6 036eeae0 00000000 00000000 mshtml!CDoc::FollowHyperlink+0x25b
0013e8d8 7d628601 036eeae0 00002200 00000080 mshtml!CWindow::FollowHyperlinkHelper+0xa7
0013e91c 7d51fa37 0370e660 00001004 0013ea64 mshtml!CWindow::MetaRefreshTimerCallback+0x157
0013e92c 7d51f9fe 0000201c 0013eacc 7d4f2173 mshtml!GWMouseProc+0x127
0013ea64 77d48709 000a0950 00000113 0000201c mshtml!GlobalWndProc+0x1e2
0013ea90 77d487eb 7d4f2173 000a0950 00000113 user32!InternalCallWinProc+0x28
0013eaf8 77d489a5 00000000 7d4f2173 000a0950 user32!UserCallWinProcCheckWow+0x150
0013eb58 77d489e8 0013eb98 00000000 0013eb80 user32!DispatchMessageWorker+0x306
0013eb68 75fa6f6d 0013eb98 00000000 00173c60 user32!DispatchMessageW+0xf
0013eb80 75fae8b3 0013eb98 0013ee98 00000000 browseui!TimedDispatchMessage+0x33
0013ede0 75faea19 00173ad8 0013ee98 00173ad8 browseui!BrowserThreadProc+0x32e
0013ee6c 75faecbd 00173ad8 00173ad8 00000000 browseui!BrowserProtectedThreadProc+0x44
0013fef0 777e6baa 00173ad8 00000000 00000000 browseui!SHOpenFolderWindow+0x22c
0013ff10 00402372 001623ba 00000001 000a0000 shdocvw!IEWinMain+0x129
0013ff60 00402444 00400000 00000000 001623ba IEXPLORE!WinMainT+0x2de
0013ffc0 7c816d4f 000a0000 01758d5a 7ffd9000 IEXPLORE!_ModuleEntry+0x99
0013fff0 00000000 00402451 00000000 00000000 kernel32!BaseProcessStart+0x23


STACK_COMMAND: ~0s; .ecxr ; kb

FOLLOWUP_IP:
urlmon!StringCopyWorkerW+1a
77265ae8 668b0e mov cx,word ptr [esi]

SYMBOL_STACK_INDEX: 0

SYMBOL_NAME: urlmon!StringCopyWorkerW+1a

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: urlmon

IMAGE_NAME: urlmon.dll

DEBUG_FLR_IMAGE_TIMESTAMP: 411096b5

FAULTING_THREAD: 00001178

PRIMARY_PROBLEM_CLASS: NULL_POINTER_READ

BUGCHECK_STR: APPLICATION_FAULT_NULL_POINTER_READ

FAILURE_BUCKET_ID: APPLICATION_FAULT_NULL_POINTER_READ_urlmon!StringCopyWorkerW+1a

BUCKET_ID: APPLICATION_FAULT_NULL_POINTER_READ_urlmon!StringCopyWorkerW+1a

Followup: MachineOwner
---------

eax=00000000 ebx=000c0856 ecx=7c91056d edx=0013b154 esi=00000000 edi=0013c784
eip=77265ae8 esp=0013b120 ebp=0013b124 iopl=0 nv up ei pl nz na pe nc
cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000206
urlmon!StringCopyWorkerW+0x1a:
77265ae8 668b0e mov cx,word ptr [esi] ds:0023:00000000=????
ChildEBP RetAddr Args to Child
0013b124 7728ed79 0013b154 00000824 00000000 urlmon!StringCopyWorkerW+0x1a (FPO: [Non-Fpo])
0013c3a0 77d48709 000c0856 00000110 000e08fe urlmon!CoInternetIsFeatureEnabledForUrl+0x215 (FPO: [Non-Fpo])
0013c3cc 77d551cd 7728ebbf 000c0856 00000110 user32!InternalCallWinProc+0x28
0013c438 77d54af2 0017ecb0 7728ebbf 000c0856 user32!UserCallDlgProcCheckWow+0xf0 (FPO: [Non-Fpo])
0013c480 77d54d1c 00000000 00000110 000e08fe user32!DefDlgProcWorker+0xa8 (FPO: [Non-Fpo])
0013c49c 77d48709 000c0856 00000110 000e08fe user32!DefDlgProcW+0x22 (FPO: [Non-Fpo])
0013c4c8 77d487eb 77d54cfa 000c0856 00000110 user32!InternalCallWinProc+0x28
0013c530 77d4b368 0017ecb0 77d54cfa 000c0856 user32!UserCallWinProcCheckWow+0x150 (FPO: [Non-Fpo])
0013c584 77d4b3b4 006e5818 00000110 000e08fe user32!DispatchClientMessage+0xa3 (FPO: [Non-Fpo])
0013c5ac 7c90eae3 0013c5bc 00000018 006e5818 user32!__fnDWORD+0x24 (FPO: [Non-Fpo])
0013c5d0 77d494e3 77d4de6e 000c0856 00000110 ntdll!KiUserCallbackDispatcher+0x13 (FPO: [0,0,0])
0013c60c 77d558ef 006e5818 00000110 000e08fe user32!NtUserMessageCall+0xc
0013c6c4 77d56877 00000000 006e5818 00000000 user32!InternalCreateDialog+0x9df (FPO: [Non-Fpo])
0013c6f8 77d568cc 01ad0000 01c2cdf0 00060852 user32!InternalDialogBox+0xa9 (FPO: [Non-Fpo])
0013c718 77d56741 01ad0000 01c2cdf0 00060852 user32!DialogBoxIndirectParamAorW+0x37 (FPO: [Non-Fpo])
0013c73c 77fa9df1 01ad0000 00003714 00060852 user32!DialogBoxParamW+0x3f (FPO: [Non-Fpo])
0013c75c 7728f014 01ad0000 00003714 00060852 shlwapi!DialogBoxParamWrapW+0x36 (FPO: [Non-Fpo])
0013c7a4 7d58f4d7 00000001 11780907 0025f480 urlmon!CoInternetIsFeatureZoneElevationEnabled+0xfb (FPO: [Non-Fpo])
0013e7e8 7d553408 03723d70 00000000 036eeb64 mshtml!COmWindowProxy::CanNavigateToUrlWithZoneCheck+0x271 (FPO: [Non-Fpo])
0013e864 7d553df6 036eeae0 00000000 00000000 mshtml!CDoc::FollowHyperlink+0x25b (FPO: [Non-Fpo])
start end module name
00400000 00419000 IEXPLORE IEXPLORE.EXE Wed Aug 04 07:00:33 2004 (41107B81)
01520000 015a8000 shdoclc shdoclc.dll Wed Aug 04 08:56:37 2004 (411096B5)
017b0000 017bd000 AcroIEHelper AcroIEHelper.dll Mon Dec 18 12:16:29 2006 (4586869D)
017e0000 01aa6000 msi msi.dll Mon May 02 16:51:33 2005 (42764C85)
01ad0000 01d95000 xpsp2res xpsp2res.dll Wed Aug 04 08:56:41 2004 (411096B9)
02c60000 02c66000 mtbres_dll mtbres.dll.mui Tue Apr 08 10:10:36 2003 (3E92920C)
02c70000 02c7a000 mtbres mtbres.dll Thu Sep 28 01:35:57 2006 (451B18ED)
06550000 06557000 dsmouse dsmouse.dll Sat Oct 06 11:07:51 2001 (3BBED7F7)
069f0000 06a0c000 pdfshell pdfshell.dll Tue Dec 14 10:20:01 2004 (41BEBE51)
0a000000 0a012000 entapi entapi.dll Mon Apr 10 22:40:44 2006 (443AD0DC)
0ffd0000 0fff8000 rsaenh rsaenh.dll Wed Jul 07 03:17:12 2004 (40EB5D28)
10000000 1002e000 RTSUltraMonHook RTSUltraMonHook.dll Mon Dec 29 12:05:29 2003 (3FF01889)
12000000 122d3000 mcscan32 mcscan32.dll Fri Jun 09 18:58:29 2006 (4489B6C5)
12400000 12466000 mytilus mytilus.dll Wed Jan 25 00:51:35 2006 (43D6CB97)
12580000 12585000 mcshield mcshield.dll Fri Aug 20 12:45:48 2004 (4125E46C)
18030000 1803b000 scriptproxy scriptproxy.dll Thu Jan 26 22:58:06 2006 (43D953FE)
20000000 20012000 browselc browselc.dll Wed Aug 04 08:56:07 2004 (41109697)
27500000 275c8000 msidcrl40 msidcrl40.dll Fri Sep 01 04:32:58 2006 (44F7A9EA)
29500000 29551000 WindowsLiveLogin WindowsLiveLogin.dll Fri Sep 01 04:33:01 2006 (44F7A9ED)
325c0000 325d2000 MSOHEV MSOHEV.DLL Tue Jul 15 05:11:00 2003 (3F137ED4)
4d4f0000 4d548000 winhttp winhttp.dll Wed Aug 04 08:57:07 2004 (411096D3)
548e0000 54920000 msdbg2 msdbg2.dll Fri Sep 23 12:33:47 2005 (4333E81B)
54b20000 54b5f000 pdm pdm.dll Fri Sep 23 12:41:44 2005 (4333E9F8)
5ad70000 5ada8000 uxtheme uxtheme.dll Wed Aug 04 08:56:43 2004 (411096BB)
5b860000 5b8b4000 netapi32 netapi32.dll Wed Aug 04 08:56:28 2004 (411096AC)
5d090000 5d127000 comctl32_5d090000 comctl32.dll Wed Aug 04 08:56:31 2004 (411096AF)
5e310000 5e31c000 pngfilt pngfilt.dll Wed Aug 04 08:56:48 2004 (411096C0)
5ff20000 5ff46000 msrating msrating.dll Wed Aug 04 08:59:00 2004 (41109744)
5ff50000 5ff61000 msratelc msratelc.dll Sat Aug 18 06:37:14 2001 (3B7DFF0A)
605d0000 605d9000 mslbui mslbui.dll Wed Aug 04 08:58:39 2004 (4110972F)
629c0000 629c9000 lpk lpk.dll Wed Aug 04 08:56:26 2004 (411096AA)
64830000 648b7000 msntb msntb.dll Thu Sep 28 01:39:40 2006 (451B19CC)
662b0000 66308000 hnetcfg hnetcfg.dll Wed Aug 04 08:56:16 2004 (411096A0)
66880000 6688c000 imgutil imgutil.dll Wed Aug 04 08:56:28 2004 (411096AC)
66e50000 66e8f000 iepeers iepeers.dll Wed Aug 04 08:56:10 2004 (4110969A)
69b10000 69c14000 msxml3 msxml3.dll Tue Jan 25 15:32:59 2005 (41F666AB)
6bdd0000 6be05000 dxtrans dxtrans.dll Wed Aug 04 08:56:09 2004 (41109699)
6be10000 6be6a000 dxtmsft dxtmsft.dll Wed Aug 04 08:56:08 2004 (41109698)
6d430000 6d43a000 ddrawex ddrawex.dll Wed Aug 04 08:56:17 2004 (411096A1)
71a50000 71a8f000 mswsock mswsock.dll Wed Aug 04 08:59:20 2004 (41109758)
71a90000 71a98000 wshtcpip wshtcpip.dll Wed Aug 04 08:57:49 2004 (411096FD)
71aa0000 71aa8000 ws2help ws2help.dll Wed Aug 04 08:57:39 2004 (411096F3)
71ab0000 71ac7000 ws2_32 ws2_32.dll Wed Aug 04 08:57:38 2004 (411096F2)
71ad0000 71ad9000 wsock32 wsock32.dll Wed Aug 04 08:57:51 2004 (411096FF)
71b20000 71b32000 mpr mpr.dll Wed Aug 04 08:56:46 2004 (411096BE)
71bf0000 71c03000 samlib samlib.dll Wed Aug 04 08:56:29 2004 (411096AD)
71c10000 71c1e000 ntlanman ntlanman.dll Wed Aug 04 08:57:00 2004 (411096CC)
71c80000 71c87000 netrap netrap.dll Wed Aug 04 08:56:35 2004 (411096B3)
71c90000 71cd0000 netui1 netui1.dll Wed Aug 04 08:56:39 2004 (411096B7)
71cd0000 71ce7000 netui0 netui0.dll Wed Aug 04 08:56:38 2004 (411096B6)
722b0000 722b5000 sensapi sensapi.dll Wed Aug 04 08:56:28 2004 (411096AC)
72d10000 72d18000 msacm32 msacm32.drv Sat Aug 18 06:33:30 2001 (3B7DFE2A)
72d20000 72d29000 wdmaud wdmaud.drv Wed Aug 04 08:56:54 2004 (411096C6)
73000000 73026000 winspool winspool.drv Wed Aug 04 08:56:38 2004 (411096B6)
73300000 73367000 vbscript vbscript.dll Wed Aug 04 08:56:35 2004 (411096B3)
73760000 737a9000 ddraw ddraw.dll Wed Aug 04 08:56:16 2004 (411096A0)
73bc0000 73bc6000 dciman32 dciman32.dll Wed Aug 04 08:56:15 2004 (4110969F)
73dd0000 73ece000 mfc42 mfc42.dll Wed Aug 04 08:56:21 2004 (411096A5)
746c0000 746e7000 msls31 msls31.dll Sat Aug 18 06:33:22 2001 (3B7DFE22)
746f0000 7471a000 MSIMTF MSIMTF.dll Wed Aug 04 08:58:33 2004 (41109729)
74720000 7476b000 MSCTF MSCTF.dll Wed Aug 04 08:57:30 2004 (411096EA)
74d90000 74dfb000 usp10 usp10.dll Wed Aug 04 08:56:42 2004 (411096BA)
754d0000 75550000 cryptui cryptui.dll Wed Aug 04 08:56:06 2004 (41109696)
755c0000 755ee000 MSCTFIME MSCTFIME.IME Wed Aug 04 08:57:31 2004 (411096EB)
75c50000 75cbe000 jscript jscript.dll Wed Aug 04 08:56:15 2004 (4110969F)
75cf0000 75d81000 mlang mlang.dll Wed Aug 04 08:56:29 2004 (411096AD)
75e60000 75e73000 cryptnet cryptnet.dll Wed Aug 04 08:56:04 2004 (41109694)
75e90000 75f40000 sxs sxs.dll Wed Aug 04 07:14:57 2004 (41107EE1)
75f60000 75f67000 drprov drprov.dll Wed Aug 04 08:57:02 2004 (411096CE)
75f70000 75f79000 davclnt davclnt.dll Wed Aug 04 08:56:08 2004 (41109698)
75f80000 7607c000 browseui browseui.dll Wed Aug 04 08:56:09 2004 (41109699)
76200000 76271000 mshtmled mshtmled.dll Wed Aug 04 08:58:10 2004 (41109712)
76380000 76385000 msimg32 msimg32.dll Wed Aug 04 08:58:31 2004 (41109727)
76390000 763ad000 imm32 imm32.dll Wed Aug 04 08:56:30 2004 (411096AE)
76600000 7661d000 cscdll cscdll.dll Wed Aug 04 08:56:07 2004 (41109697)
769c0000 76a73000 userenv userenv.dll Wed Aug 04 08:56:41 2004 (411096B9)
76b20000 76b31000 atl atl.dll Wed Aug 04 08:56:55 2004 (411096C7)
76b40000 76b6d000 winmm winmm.dll Wed Aug 04 08:57:10 2004 (411096D6)
76bf0000 76bfb000 psapi psapi.dll Wed Aug 04 08:56:58 2004 (411096CA)
76c30000 76c5e000 wintrust wintrust.dll Wed Aug 04 08:56:41 2004 (411096B9)
76c90000 76cb8000 imagehlp imagehlp.dll Wed Aug 04 08:56:25 2004 (411096A9)
76d60000 76d79000 iphlpapi iphlpapi.dll Wed Aug 04 08:56:10 2004 (4110969A)
76e80000 76e8e000 rtutils rtutils.dll Wed Aug 04 08:56:36 2004 (411096B4)
76e90000 76ea2000 rasman rasman.dll Wed Aug 04 08:56:29 2004 (411096AD)
76eb0000 76edf000 tapi32 tapi32.dll Wed Aug 04 08:56:38 2004 (411096B6)
76ee0000 76f1c000 rasapi32 rasapi32.dll Wed Aug 04 08:56:25 2004 (411096A9)
76f20000 76f47000 dnsapi dnsapi.dll Wed Aug 04 08:56:45 2004 (411096BD)
76f60000 76f8c000 wldap32 wldap32.dll Wed Aug 04 08:56:43 2004 (411096BB)
76fc0000 76fc6000 rasadhlp rasadhlp.dll Wed Aug 04 08:56:24 2004 (411096A8)
76fd0000 7704f000 clbcatq clbcatq.dll Wed Aug 04 08:56:18 2004 (411096A2)
77050000 77115000 comres comres.dll Wed Aug 04 08:56:36 2004 (411096B4)
77120000 771ac000 oleaut32 oleaut32.dll Wed Aug 04 08:57:39 2004 (411096F3)
771b0000 77256000 wininet wininet.dll Wed Aug 04 08:57:08 2004 (411096D4)
77260000 772fc000 urlmon urlmon.dll Wed Aug 04 08:56:37 2004 (411096B5)
773d0000 774d2000 comctl32 comctl32.dll Wed Aug 04 08:55:56 2004 (4110968C)
774e0000 7761c000 ole32 ole32.dll Wed Aug 04 08:57:38 2004 (411096F2)
77760000 778cc000 shdocvw shdocvw.dll Wed Aug 04 08:56:38 2004 (411096B6)
77920000 77a13000 setupapi setupapi.dll Wed Aug 04 08:56:32 2004 (411096B0)
77a20000 77a74000 cscui cscui.dll Wed Aug 04 08:56:08 2004 (41109698)
77a80000 77b14000 crypt32 crypt32.dll Wed Aug 04 08:56:01 2004 (41109691)
77b20000 77b32000 msasn1 msasn1.dll Wed Aug 04 08:57:23 2004 (411096E3)
77b40000 77b62000 apphelp apphelp.dll Wed Aug 04 08:56:36 2004 (411096B4)
77bd0000 77bd7000 midimap midimap.dll Wed Aug 04 08:56:25 2004 (411096A9)
77be0000 77bf5000 msacm32_77be0000 msacm32.dll Wed Aug 04 08:57:03 2004 (411096CF)
77c00000 77c08000 version version.dll Wed Aug 04 08:56:39 2004 (411096B7)
77c10000 77c68000 msvcrt msvcrt.dll Wed Aug 04 08:59:14 2004 (41109752)
77c70000 77c93000 msv1_0 msv1_0.dll Wed Aug 04 08:59:11 2004 (4110974F)
77d40000 77dd0000 user32 user32.dll Wed Aug 04 08:56:40 2004 (411096B8)
77dd0000 77e6b000 advapi32 advapi32.dll Wed Aug 04 08:56:23 2004 (411096A7)
77e70000 77f01000 rpcrt4 rpcrt4.dll Wed Aug 04 08:56:30 2004 (411096AE)
77f10000 77f56000 gdi32 gdi32.dll Wed Aug 04 08:56:07 2004 (41109697)
77f60000 77fd6000 shlwapi shlwapi.dll Wed Aug 04 08:56:44 2004 (411096BC)
77fe0000 77ff1000 secur32 secur32.dll Wed Aug 04 08:56:49 2004 (411096C1)
7c340000 7c396000 msvcr71 msvcr71.dll Fri Feb 21 12:42:20 2003 (3E561EAC)
7c800000 7c8f4000 kernel32 kernel32.dll Wed Aug 04 08:56:36 2004 (411096B4)
7c900000 7c9b0000 ntdll ntdll.dll Wed Aug 04 08:56:36 2004 (411096B4)
7c9c0000 7d1d4000 shell32 shell32.dll Wed Aug 04 08:56:39 2004 (411096B7)
7d4a0000 7d782000 mshtml mshtml.dll Wed Aug 04 08:58:09 2004 (41109711)
Closing open log file c:\debuglog.txt

[Go The Power]

Hello and welcome to TSF

Download a new version of IE, uninstall the one you have now. restart your computer, install the new copy of IE.

[vivantio]

Thanks for the reply.

This is happening on one of our client sites who are reluctant to to re-install IE as they have a standard image that they have rolled out. So I was hoping that there might be something obvious that I haven't spotted. Although I have said to probably the only way to resolve this is to do a re-install of IE.

Thanks anyway.

[Go The Power]

No problems , i dont think there is any other way that i know of.