ActiveX Issue

slimer220 · 08-07-2007, 03:20 AM

Whenever I'm on a site that requires me to download an ActiveX control (i.e. trying to download the new windows update), i get the message telling me to download the ActiveX control, but when i attempt to install it, the window freezes and i'm forced to ctrl+alt+del out of it with nothing installed. i have checked all my settings in the Internet Options, changing all the ActiveX options to how they are needed as said in many other forums, but nothing has worked.

Every time, I double click on the tab bar to download the ActiveX control, when the prompt comes up I select "Run", and then the window freezes.

I use IE7 by the way.

**mike2020learnin** · 08-07-2007, 11:01 PM

i really dont know if this is your problem or not but i only click it once

maybe that is your problem (double clicking, it could be trying to download 2 active-x's at the same time to wich could be causing the freeze( you might be causing a confusion !!!

try just single clicking to see what happens

just a suggestion!!!

slimer220 · 08-10-2007, 02:27 AM

well, it says "double click to download"

and when i right click on the tab and click (once) on "download activex control" i get the same result.

frozen window and i have to close it out through task manager.

oh, and when i close it out, it says "the file is still infected. delete?"
along those lines.

**Go The Power** · 08-10-2007, 04:07 AM

First try and uninstall IE, restart your computer, then install IE again.

If that doesn't work try this:

You might like to try this workaround (you will need your Windows® XP SP2 CD).

Insert the Windows® XP CD in your drive. (Hold down the Shift Key to prevent it from starting.)

Go Start > Run ...in the box type in sfc /scannow …please take note of the space between the sfc and the /.

This is the System File Checker...it will scan all the Windows® core system files to ensure that they are in their respective correct places, and if not replace them from the CD.

During the scan you may be asked to Insert the CD, if this happens just go retry and let it do its thing.

One important point: While sfc is running, it is not advisable to do any other work, or have any browsers/programs running on the computer, until the scan is complete. (This process will generally take around 45-65 minutes to complete).

Once finished, remove the CD and reboot your machine...all should be "Normal" (hopefully).

Please post back with the result, or if there are any further queries/concerns.

slimer220 · 08-10-2007, 11:17 PM

wow. i dont know why reinstalling it worked this time... theres no telling how many times ive tried that.

but it worked.
thanks

**Go The Power** · 08-11-2007, 12:15 AM

No problems, I am glad it worked

08-07-2007, 03:20 AM	#1 (permalink)
slimer220 Registered User Join Date: Aug 2007 Posts: 3 OS: XP	ActiveX Issue Whenever I'm on a site that requires me to download an ActiveX control (i.e. trying to download the new windows update), i get the message telling me to download the ActiveX control, but when i attempt to install it, the window freezes and i'm forced to ctrl+alt+del out of it with nothing installed. i have checked all my settings in the Internet Options, changing all the ActiveX options to how they are needed as said in many other forums, but nothing has worked. Every time, I double click on the tab bar to download the ActiveX control, when the prompt comes up I select "Run", and then the window freezes. I use IE7 by the way.

08-07-2007, 11:01 PM	#2 (permalink)
mike2020learnin Mentor, Microsoft Support Join Date: Feb 2007 Location: Michigan , I donated so can you Posts: 3,331 OS: Windows XP Home & Pro. Sp3 / both compleatly updated My System	Re: ActiveX Issue i really dont know if this is your problem or not but i only click it once maybe that is your problem (double clicking, it could be trying to download 2 active-x's at the same time to wich could be causing the freeze( you might be causing a confusion !!! try just single clicking to see what happens just a suggestion!!!

08-10-2007, 02:27 AM	#3 (permalink)
slimer220 Registered User Join Date: Aug 2007 Posts: 3 OS: XP	Re: ActiveX Issue well, it says "double click to download" and when i right click on the tab and click (once) on "download activex control" i get the same result. frozen window and i have to close it out through task manager. oh, and when i close it out, it says "the file is still infected. delete?" along those lines.

08-10-2007, 04:07 AM	#4 (permalink)
Go The Power Moderator, Microsoft Support Join Date: Mar 2007 Location: South Australia Posts: 10,981 OS: Windows XP Home SP2 Blog Entries: 1	Re: ActiveX Issue First try and uninstall IE, restart your computer, then install IE again. If that doesn't work try this: You might like to try this workaround (you will need your Windows® XP SP2 CD). Insert the Windows® XP CD in your drive. (Hold down the Shift Key to prevent it from starting.) Go Start > Run ...in the box type in sfc /scannow …please take note of the space between the sfc and the /. This is the System File Checker...it will scan all the Windows® core system files to ensure that they are in their respective correct places, and if not replace them from the CD. During the scan you may be asked to Insert the CD, if this happens just go retry and let it do its thing. One important point: While sfc is running, it is not advisable to do any other work, or have any browsers/programs running on the computer, until the scan is complete. (This process will generally take around 45-65 minutes to complete). Once finished, remove the CD and reboot your machine...all should be "Normal" (hopefully). Please post back with the result, or if there are any further queries/concerns. __________________

08-10-2007, 11:17 PM	#5 (permalink)
slimer220 Registered User Join Date: Aug 2007 Posts: 3 OS: XP	Re: ActiveX Issue wow. i dont know why reinstalling it worked this time... theres no telling how many times ive tried that. but it worked. thanks

08-11-2007, 12:15 AM	#6 (permalink)
Go The Power Moderator, Microsoft Support Join Date: Mar 2007 Location: South Australia Posts: 10,981 OS: Windows XP Home SP2 Blog Entries: 1	Re: ActiveX Issue No problems, I am glad it worked __________________