Bring back pop up

rzapac · 07-30-2007, 12:25 PM

The original issue for one of my users was she was getting a message on a certain webpage that said "To display this webpage correctly you need to download and install the following components: Java Virtual Machine"

The options on this box were to download or cancel. When you hit download, it would take you out to the java site in a different window and it would load the original screen one button at a time as you kept hitting download. Now I think I know how to fix this, but one of our level 1 techs decided to check the box that said 'Never download any of these components'. So now it appears this webpage doesn't want to downlod java components anymore.

Does anyone know how to get this pop up back after he checked that box? I feel like I've tried everything in the security settings and the advanced tab. She's got IE6SP1 on a 2000 machine.

Also to note: I actually reverted back to IE5.5 and the webpage worked fine, but when I upgraded to IE6SP1 again it gave us the same screen with red x's all over the place. Any ideas would be appreciated.

07-30-2007, 12:25 PM	#1 (permalink)
rzapac Registered User Join Date: Jul 2007 Posts: 1 OS: XP	Bring back pop up The original issue for one of my users was she was getting a message on a certain webpage that said "To display this webpage correctly you need to download and install the following components: Java Virtual Machine" The options on this box were to download or cancel. When you hit download, it would take you out to the java site in a different window and it would load the original screen one button at a time as you kept hitting download. Now I think I know how to fix this, but one of our level 1 techs decided to check the box that said 'Never download any of these components'. So now it appears this webpage doesn't want to downlod java components anymore. Does anyone know how to get this pop up back after he checked that box? I feel like I've tried everything in the security settings and the advanced tab. She's got IE6SP1 on a 2000 machine. Also to note: I actually reverted back to IE5.5 and the webpage worked fine, but when I upgraded to IE6SP1 again it gave us the same screen with red x's all over the place. Any ideas would be appreciated.